dpc2 Posted January 6, 2020 Share Posted January 6, 2020 I have been struggling to keep my server online, and could use help diagnosing the issue. In a nutshell: - It boots up and seems to work fine. I can watch media via Plex, but the one issue has been that large files often time out when I transfer them to the server. - After a few days to a week I can no longer reach the server via the web GUI, File Explorer, Plex, or any other way. The odd thing is that I also lose the video signal to the dedicated monitor, so I truly lose all access. The server is on now, but I can’t access. Is there anyway I can capture the diagnostics for the current situation after I reboot? If not, is there a a command or setting I can use after a reboot to make sure I have the logs after it crashes again? Would really appreciate help figuring this out. Seems like it could be a network or NIC issue, but then why would I lose direct access via the monitor? Quote Link to comment
JorgeB Posted January 6, 2020 Share Posted January 6, 2020 See here: https://forums.unraid.net/topic/46802-faq-for-unraid-v6/?do=findComment&comment=781601 Quote Link to comment
dpc2 Posted January 18, 2020 Author Share Posted January 18, 2020 Okay, syslog is now writing to Flash. Diagnostics attached here. Now I have a new issue -- the Plex Docker is no longer installed. I haven't touched any configurations since these issues began, and I have no idea why it would uninstall. tower-diagnostics-20200118-2026.zip Quote Link to comment
JorgeB Posted January 19, 2020 Share Posted January 19, 2020 Best to ask for help in the appropriate docker support thread. Quote Link to comment
dpc2 Posted January 19, 2020 Author Share Posted January 19, 2020 7 hours ago, johnnie.black said: Best to ask for help in the appropriate docker support thread. Understood. I will seek help there for the Plex issue. I still need help with the original problem, however, which was the server going off line and losing all access via internet or direct. Quote Link to comment
JorgeB Posted January 20, 2020 Share Posted January 20, 2020 16 hours ago, dpc2 said: I still need help with the original problem, however, which was the server going off line and losing all access via internet or direct. Post the mirrored syslog after a crash like asked, it might show something. Quote Link to comment
dpc2 Posted February 1, 2020 Author Share Posted February 1, 2020 Here is the current syslog and the latest status. Server is running and appears from the lights to be doing the monthly parity check. It had been working fine until I went to work yesterday. I came home and the GUI couldn't be accessed, Plex wouldn't connect to Tower, and File Explorer couldn't find the device. I just pulled the Unraid UBS stick and copied the Syslog. I can access the server via a keyboard and monitor. syslog 2-1-2020.txt Quote Link to comment
JorgeB Posted February 2, 2020 Share Posted February 2, 2020 There are constant NMI bents, try upgrading to v6.8.2 Quote Link to comment
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