[SOLVED] Win 10 unknown device error acpi\ven_app&dev0005


18 posts in this topic Last Reply

Recommended Posts

Hi all

new install of windows 10 and i have an unknown device in device manager. Device id is in the title. No matter what i try cannot find the right driver for this. Any thoughts please? No other usb or other devices passed through so its not that. 

Edited by AntaresUK
Link to post
  • 2 weeks later...
On 1/27/2020 at 9:12 PM, _jonte said:

@AntaresUK

How did you solve this? Did you install a driver or did you just leave it as is?

I have the exact same unknown device, running on a TR 1920X.

I manually installed the device, go to list all devices, system devices and then choose ACPI processor container device

Link to post
  • 3 months later...
On 1/29/2020 at 8:38 AM, AntaresUK said:

I manually installed the device, go to list all devices, system devices and then choose ACPI processor container device

 

Well I have Ryzen 3900x and get the same problem... Do you mean System Devices/AMD/ACPI... as there isnt one for me there....I have installed AMD chipset drivers as this "VM" was a baremetal install then converted to be able to dual boot bare metal or VM via unRAID

Link to post
  • 4 weeks later...
  • 2 weeks later...

Same „unknown device“ here but running on an i7 6700.  Sadly I’m not able to decrypt this information, too! 🙈😜

 

On 1/29/2020 at 9:38 AM, AntaresUK said:

I manually installed the device, go to list all devices, system devices and then choose ACPI processor container device


where should I go to „list all devices“ ? 

 

Link to post
19 minutes ago, Maddeen said:

Same „unknown device“ here but running on an i7 6700.  Sadly I’m not able to decrypt this information, too! 🙈😜

 


where should I go to „list all devices“ ? 

 

 

Its under update driver, then "browse my computer for drivers", then "let me pick from a list of available drivers for my computer" then show system devices, then the acpi driver is on the list on the right hand side

 

Link to post
  • 2 months later...
On 7/2/2020 at 5:33 AM, AntaresUK said:

 

Its under update driver, then "browse my computer for drivers", then "let me pick from a list of available drivers for my computer" then show system devices, then the acpi driver is on the list on the right hand side.

 

I had the same problem. Glad I found your post. FYI its under (Standard system devices) from the left tab. 

So how do you know it's ACPI Processor container device??? After I did what you've suggested, the device remains in the Other devices -> Unknown device

778901585_unknowndevice.PNG.a70b39e54cfdaa5865abb82250b3e6ee.PNG

Link to post
  • 4 weeks later...
On 9/22/2020 at 4:19 AM, DrJake said:

I had the same problem. Glad I found your post. FYI its under (Standard system devices) from the left tab. 

So how do you know it's ACPI Processor container device??? After I did what you've suggested, the device remains in the Other devices -> Unknown device

778901585_unknowndevice.PNG.a70b39e54cfdaa5865abb82250b3e6ee.PNG

I did the same and resulting in same image... did you find a resolution to your issue? Thanks!

Link to post
  • 3 weeks later...

I found the Driver he's talking about 

 

3H02jFV.png

 

Browse My Computer

dIlb638.png

Let me pick from list

 

uSbWqCn.png

System Devices

 

*then the missing step above* On left do (Standard System Devices), Then on the right "ACPI Processor Container Device"

D2xL4ZZ.png

 

This gets me to AntaresUK's solution, of selecting the driver he specifies that people couldnt find.

 

HOWEVER, I still get the different icon, but still "Unknown Device"  shown by DrJake.

 

So its not a true resolution.  

Link to post

searching for the device ID only returns a handful of hits, all but two are unraid (this thread) etc. 

Another is https://seandheath.com/windows-acpi-driver/ which just says the above: and 

Quote

 

Thanks to AntaresUK for posting the solution.

Written on May 22, 2020

 

So no help.  It's interesting others list this as working, but others of us its not. 

 

It also appears UNRAID specific, as if were more generally a Windows  or QEMU or OVMF related issue, there would be many more hits and not all of them would be UNRAID.

 

So its unclear what this is and what the issue is.  

Link to post

In addition:  ACPI Proc Container Device has a different Hardware ID - most notably DEV_0010.

 

xzqmoU2.png

 

We can get some more info:

Last known parent is ACPI\PNP0A08\1

The Parent of ACPI Processor Container Device is ACPI_HAL\PNP0C08\0

 

Further the SIBLING of ACPI Processor Container Device is ACPI\PNP0A08\1

 

which means we have

 

   ControllerRoot

    | - ACPI Processor Container Device (ACPI\ACPI0010\2&DABA3FF&0) and othernames

    | -ACPI\PNP0A08\1

    |     |- Our mystery device

    |     |- ACPI\PBP0A06\CPU_Hotplug Resources

    |     |- ACPI\PBP0A06\GPE0_resources

    |     |- ACPI\QEMU0002\#####

    |     |- many more

    |     |- SM BUS Controller (added to this list after finding below)

 

So its not the same device.

 

Edited by AndyT86
Add SMBus
Link to post

 

In our unknown device:

lSqY0TR.png

Address is 001F0003

 

And BIOS name is: \_SB.PCI0.SMB0

QzoHeMX.png

 

Further- if we go to Linux and run lspci:

At that address (00:1f.3) we have SMBus: Intel 8280I ICH9 Family SMBus Controller.

5iDRuNP.png

 

HOWEVER, installing the Intel SMBus Controller Driver does NOT help.

There is in fact already a SMBus Device installed

Going to the VirtIO cd, there is in fact a folder named SMBus.  However both drivers do NOT work, and its only "2k8\[x86 or x64]" There is no Windows 10 folder.

Link to post
  • 7 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.