Plex not showing posters or reverse proxying correctly.


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I have the binhex-plex container installed and everything seems to work well for the most part, but I'm experiencing two issues that I'm unable to resolve:

 

  • I've set up a reverse proxy to be able to access it from plex.mydomain.com, however, the only way this works is if I enter plex.mydomain.com:32400 (my nginx settings are below using the sample configs in the Let's Encrypt container). 
  • Plex no longer downloads are displays media posters, I have to manually go in and set them when new media (movies and TV shows) are added.

 

Thanks!

 

Edit: A few other things that may be of importance:

 

  • Movie and TV Show metadata is loading - just not posters
  • I have the container's appdata saved on my cache, which is a btrfs pool consisting of two SSDs
  • My agents are ordered correctly to pull from TMDB and others first, so it isn't a local media asset issue

 

# make sure that your dns has a cname set for plex, if plex is running in bridge mode, the below config should work as is, for host mode,
# replace the line "proxy_pass http://$upstream_plex:32400;" with "proxy_pass http://HOSTIP:32400;" HOSTIP being the IP address of plex
# in plex server settings, under network, fill in "Custom server access URLs" with your domain (ie. "https://plex.yourdomain.url:443")

server {
    listen 443 ssl;
    listen [::]:443 ssl;

    server_name plex.mydomain.com;

    include /config/nginx/ssl.conf;

    client_max_body_size 0;
    proxy_redirect off;
    proxy_buffering off;

    # enable for ldap auth, fill in ldap details in ldap.conf
    #include /config/nginx/ldap.conf;


    location / {
        # enable the next two lines for http auth
        #auth_basic "Restricted";
        #auth_basic_user_file /config/nginx/.htpasswd;

        # enable the next two lines for ldap auth
        #auth_request /auth;
        #error_page 401 =200 /login;

        include /config/nginx/proxy.conf;
        resolver 127.0.0.11 valid=30s;
        set $upstream_plex binhex-plex;
        proxy_pass http://$upstream_plex:32400;

        proxy_set_header Upgrade $http_upgrade;
        proxy_set_header Connection "upgrade";

        proxy_set_header X-Plex-Client-Identifier $http_x_plex_client_identifier;
        proxy_set_header X-Plex-Device $http_x_plex_device;
        proxy_set_header X-Plex-Device-Name $http_x_plex_device_name;
        proxy_set_header X-Plex-Platform $http_x_plex_platform;
        proxy_set_header X-Plex-Platform-Version $http_x_plex_platform_version;
        proxy_set_header X-Plex-Product $http_x_plex_product;
        proxy_set_header X-Plex-Token $http_x_plex_token;
        proxy_set_header X-Plex-Version $http_x_plex_version;
        proxy_set_header X-Plex-Nocache $http_x_plex_nocache;
        proxy_set_header X-Plex-Provides $http_x_plex_provides;
        proxy_set_header X-Plex-Device-Vendor $http_x_plex_device_vendor;
        proxy_set_header X-Plex-Model $http_x_plex_model;
    }
}

 

Edited by HALPtech
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For the Metadata part please do the following (taken from Plex Forums that worked for me)


1. Stop PMS
2. Delete the HTTPCookies file under the Plug-in Support (the agents)
3. Start PMS
4. Refresh All Metadata
5. Give it time to walk through.

For me the HTTPCookies files are in Plug-in Support/Data folder. Delete only the HTTPCookies files that are located in each folder. After doing that the Movies and TV shows Posters started populating.


Sent from my iPhone using Tapatalk

  • Thanks 1
Link to comment
On 1/19/2020 at 11:36 AM, harshakavuri said:

For the Metadata part please do the following (taken from Plex Forums that worked for me)


1. Stop PMS
2. Delete the HTTPCookies file under the Plug-in Support (the agents)
3. Start PMS
4. Refresh All Metadata
5. Give it time to walk through.

For me the HTTPCookies files are in Plug-in Support/Data folder. Delete only the HTTPCookies files that are located in each folder. After doing that the Movies and TV shows Posters started populating.


Sent from my iPhone using Tapatalk

 

FYI - I finally fixed it by clearing both the Data folder in the Plug-in Support folder as well as everything (folders included) in the Plug-in Support\Cache folder. Thanks for the help!

Edited by HALPtech
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