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Unable to access web gui after reboot

Featured Replies

Hi

 

I reboot my UnRaid server 6.7.2 today, uptime had been around a month. I had it set to fixed IP address, When it came up, it came up with an DHCP address and I can't access web interface at all with that new IP address, also can not logon with ssh at that new address either. At console it does give me a logon, but I am unable to logon to that with my current user name / password. Have anyone seen something like this before or have any idea how to proceed ?

 

I feel I have tried the basics here. To me it kinda looks like it has reset something,

 

I do have a fairly current backup of my flash drive, but don't want to start messing around with the flashdrive yet before I'm sure that's what is wrong.

 

I hope some have some ideas that can help me.

  • Community Expert

Are you sure it is a DHCP address? Is it on the same subnet as the PC you are trying to access it with?

 

  • Author

Yes 100% sure. I see it in my pfSense DHCP lease and I can ping fine from my iMac on the same subnet at the DHCP address. But I cannot login at console (does not accept my password) and it does not respond on any ports either http/https/ssh at all. 

 

It's really weird as it was set to fixed ip in UnRaid settings before the reboot.

  • Author

As you can see, no response on those ports

 

nc -zv 192.168.0.152 22

nc: connectx to 192.168.0.152 port 22 (tcp) failed: Connection refused

nc -zv 192.168.0.152 80

nc: connectx to 192.168.0.152 port 80 (tcp) failed: Connection refused

nc -zv 192.168.0.152 443

nc: connectx to 192.168.0.152 port 443 (tcp) failed: Connection refused

 

And UnRaid itself at console says that's it's ip as you can see on attached screenshot

 

And here to my other UnRaid server

nc -zv 192.168.0.186 22

Connection to 192.168.0.186 port 22 [tcp/ssh] succeeded!

 

That works just fine.

 

Screenshot 2020-01-22 at 04.15.04.png

  • Author

Here is what console says just after a reboot, things that I think looks strange.

 

No user exists for UID 0

Privilege seperation user sshd does not exist 

Failed to start message bus Could not get UID and GID for user messagebus

 

Also I renamed this UnRaid server to be named "UnRaid", but at console it says Tower, not 100% sure if it always does that or if it shows your actual server name there.

Screenshot 2020-01-22 at 04.18.11.png

What if you try login with the default username and password of unraid standing in front of your console? (Default is root and no password). 

Edited by PeteAsking

  • Author

If we are assuming that is "root" with a blank password I get "Login incorrect" and then a bit later "Login timed out efter 60 seconds"

Thats weird. Also it does normally show your server name there if you renamed it from tower. 

18 minutes ago, BTR2255 said:

it says Tower,

That'll only happen if you flash drive has dropped offline which will explain a ton of problems.  Try another port, preferably USB2

  • Author

I guess the configuration is toast then :(

 

Can I then get a new flash drive and load a backup on that? I know the license key won't match, but will I be able to see if it at least then works ok, before doing a transfer of key?

Probably just try a different port and reboot before assuming its toast. It might do a disk check and be fine. 

  • Author

Just tried in usb2 port, but the same :(

1 minute ago, BTR2255 said:

Just tried in usb2 port, but the same :(

Big Oof. Load the config on a new usb like you said then :(

  • Author

Just a quick follow up, restored backup to new flashdrive and everything is working fine now.

Put the old flash drive in my Mac, and I can see it's filled with lots FSCK000XX files, so something has been wrong with it for sure.

 

Thx everyone for you help.

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