Hoopster Posted April 1, 2020 Author Share Posted April 1, 2020 3 minutes ago, kaiguy said: @Hoopster are you both on P1.60? Yes, I have had P1.60 BMC from the beginning. Quote Link to comment
Burizado Posted April 2, 2020 Share Posted April 2, 2020 (edited) Looks like I am on 1.20, so that may be the issue if Hoopster is on the higher version. Is the update for that in the setup/config/BIOS settings when you boot? I only see this in IPMI maintenance section: Edited April 2, 2020 by Burizado Quote Link to comment
Hoopster Posted April 2, 2020 Author Share Posted April 2, 2020 3 hours ago, Burizado said: Is the update for that in the setup/config/BIOS settings when you boot? I only see this in IPMI maintenance section: Wouldn't the Firmware Update selection take care of that? Quote Link to comment
Hoopster Posted April 2, 2020 Author Share Posted April 2, 2020 (edited) In case it is helpful, here are the instructions for flashing the BMC with the socflash tool. This is what I had to do when I inadvertently wiped out my BMC on board installation because of the depressed UID button: I created a DOS bootable flash drive with Rufus, downloaded the linked files, then ran the flash command as in the example. Begin forwarded message: On Wednesday, February 26, 2020, 6:42 PM, [email protected] <[email protected]> wrote: To reflash the BMC firmware using a DOS-executable utility – socflash. Please follow the steps below. 1/ Prepare a DOS-bootable USB flash drive. 2/ Download and save the unzipped socflash files onto the DOS-bootable USB flash drive. https://www.dropbox.com/s/kcua2ihf882d2gx/socflash_v11800.zip?dl=0 3/ Download the latest BMC firmware 1.60.0 from the download page and save the unzipped file onto the DOS-bootable flash drive. https://www.asrockrack.com/general/productdetail.asp?Model=E3C246D4U#Download 4/ Boot up the board using your DOS-bootable USB flash drive. At the DOS 😄 prompt, please type the following. Command to reflash BMC FW (DOS based): -socflash.exe if={bmc_image_file.ima} for example, image file name = 111.ima socflash.exe if=111.ima After the BMC firmware programming is completed, please power off the board, then remove the 24-pin ATX power connector from the board for about 10 seconds prior to powering up the board again. Please let me know the result. Thank you! Edited April 2, 2020 by Hoopster Quote Link to comment
kaiguy Posted April 2, 2020 Share Posted April 2, 2020 I flashed via html5 IPMI interface (firmware update, as Hoopster pointed out). It was pretty simple, though there were some times I thought it hung. Quote Link to comment
Hoopster Posted April 2, 2020 Author Share Posted April 2, 2020 (edited) As some of you know, running BOINC with the Rosetta@home project was causing my system to hard lock as, I believe, the Turbo Boost speed (4.6-4.8 GHz on ALL cores) was generating more heat than my CPU cooler could dissipate. Since I am height limited in the case to a 146mm CPU cooler, I asked Noctua about the NH-U9S cooler (125mm) specifically with the E-2288G and this was their reply (it contains some interesting information): "Thank you very much for contacting us. That depends on your workload. Applications that heavily rely on any AVX instruction will push your CPU to a TDP of more than 240W, which is quite frankly ridiculously high. High temperatures on Coffee Lake CPUs with applications that use AVX instructions are inevitable. Adding a second fan to the NH-U9S usually yields a 2-4 °C improvement. Therefore we can only partially recommend the NH-U9S. If you are running applications that heavily push the CPU (AVX) you are going to be looking at temperatures within the high 80s. We'd recommend testing the max. as well as avg TDP in W for your CPU while you are using your computer as usual (we recommend using HWInfo). Lastly, I'd like to point out that TDP ratings on CPU coolers can't be used to accurately measure the cooling capability. This is because the results are heavily influenced by numerous factors such as ambient temperature, size of the CPU, size and thickness of the IHS, thermal compound, heat density, target temperature etc. Unfortunately, there is no standardised testing methodology for TDP testing." Edited April 2, 2020 by Hoopster Quote Link to comment
kaiguy Posted April 2, 2020 Share Posted April 2, 2020 @Hoopster That's a much more informative response than I got from Noctua when I asked about the CPU and cooler. I have seen temps in the 80s, but it never got above 85. That's with a thermal pad and not paste. Quote Link to comment
Dase Posted April 2, 2020 Share Posted April 2, 2020 (edited) I have a Norco 4220 case with a Noctua NH-D9L on my E-2288G, 110 mm height (fits in a 3U chassis). Even running all-core BOINC I haven't seen it go over 82C (ambient temp of around 65F). My system with all-core BOINC, all cores 100%, and two drives spun up is drawing 204 watts, according to my UPS. I'm really pleased with it and it was the easiest heatsink install I've done to date. https://www.amazon.com/gp/product/B00QCEWTAW Edited April 2, 2020 by Dase Added ambient temp and watt info. Quote Link to comment
Hoopster Posted April 2, 2020 Author Share Posted April 2, 2020 18 minutes ago, Dase said: I have a Norco 4220 case with a Noctua NH-D9L on my E-2288G, 110 mm height (fits in a 3U chassis). Even running all-core BOINC I haven't seen it go over 82 (ambient temp of around 65 degrees F). I'm going to give the Noctua NH-U9S a try. It arrived today. My ambient temps are higher and the case is in a well-ventilated cabinet. My current cooler is blowing air through the radiator fins back down towards the MB and CPU socket. Perhaps it is combination of environmental and heat buildup through poor case airflow causing my problem. The highest temp I recall seeing was 83C; however, I had over a dozen CPU lockups requiring a hard reset. Since I disabled Turbo Boost, I have had zero lockups and BOINC has been running non-stop for six days. Quote Link to comment
jbear Posted April 3, 2020 Share Posted April 3, 2020 I ended up going with this setup also, can someone email me or provide link to download BETA BIOS? Still waiting to hear from ASROCK. Would like to move forward with install. Thanks. JB [email protected] Quote Link to comment
Hoopster Posted April 3, 2020 Author Share Posted April 3, 2020 30 minutes ago, jbear said: I ended up going with this setup also, can someone email me or provide link to download BETA BIOS? PM sent Quote Link to comment
jbear Posted April 4, 2020 Share Posted April 4, 2020 5 hours ago, Hoopster said: PM sent Thank you sir, swapped out my old motherboard combo for the new combo. Everything seems good so far. Quote Link to comment
Hoopster Posted April 6, 2020 Author Share Posted April 6, 2020 On 4/1/2020 at 3:37 PM, kaiguy said: Update on the high MB temp. ASRock suggested I update to the latest BMC firmware. Today the reported MB temp is 86C! Doubt the 1.60 BIOS is going to help with those reports as that is what my board came with. In the six weeks I have had the board installed, that's the second time I have seen what has to be an erroneous reading. There is no way the actual MB temp is 86C. The CPU temp is currently 53C and I am supposed to believe the MB is 33C hotter? Quote Link to comment
kaiguy Posted April 6, 2020 Share Posted April 6, 2020 23 minutes ago, Hoopster said: Today the reported MB temp is 86C! Doubt the 1.60 BIOS is going to help with those reports as that is what my board came with. In the six weeks I have had the board installed, that's the second time I have seen what has to be an erroneous reading. There is no way the actual MB temp is 86C. The CPU temp is currently 53C and I am supposed to believe the MB is 33C hotter? Yeah, I figured the BIOS wasn't going to fix it since you've been on it since day one. If you have some time, can you maybe let ASRock know? He wanted me to update him if I get it again, and perhaps having more users reporting this MB temp issue would be helpful to get a solution... Quote Link to comment
Hoopster Posted April 6, 2020 Author Share Posted April 6, 2020 2 hours ago, kaiguy said: If you have some time, can you maybe let ASRock know? Done. Quote Link to comment
jbear Posted April 6, 2020 Share Posted April 6, 2020 On 4/2/2020 at 9:12 AM, Hoopster said: As some of you know, running BOINC with the Rosetta@home project was causing my system to hard lock as, I believe, the Turbo Boost speed (4.6-4.8 GHz on ALL cores) was generating more heat than my CPU cooler could dissipate. Since I am height limited in the case to a 146mm CPU cooler, I asked Noctua about the NH-U9S cooler (125mm) specifically with the E-2288G and this was their reply (it contains some interesting information): "Thank you very much for contacting us. That depends on your workload. Applications that heavily rely on any AVX instruction will push your CPU to a TDP of more than 240W, which is quite frankly ridiculously high. High temperatures on Coffee Lake CPUs with applications that use AVX instructions are inevitable. Adding a second fan to the NH-U9S usually yields a 2-4 °C improvement. Therefore we can only partially recommend the NH-U9S. If you are running applications that heavily push the CPU (AVX) you are going to be looking at temperatures within the high 80s. We'd recommend testing the max. as well as avg TDP in W for your CPU while you are using your computer as usual (we recommend using HWInfo). Lastly, I'd like to point out that TDP ratings on CPU coolers can't be used to accurately measure the cooling capability. This is because the results are heavily influenced by numerous factors such as ambient temperature, size of the CPU, size and thickness of the IHS, thermal compound, heat density, target temperature etc. Unfortunately, there is no standardised testing methodology for TDP testing." I'm also running the NH-U9S, which seems to be adequate for my intended usage. I'm not currently taking part in BOINC or FOLDINGATHOME, which I assume would potentially expose the shortcoming of this cooler. With that said, I found it interesting the Noctua didn't exactly recommend a cooler. So what cooler is recommended for the E-2288G at full load? Quote Link to comment
Hoopster Posted April 6, 2020 Author Share Posted April 6, 2020 (edited) 21 minutes ago, jbear said: I'm also running the NH-U9S, which seems to be adequate for my intended usage. I'm not currently taking part in BOINC or FOLDINGATHOME, which I assume would potentially expose the shortcoming of this cooler. With that said, I found it interesting the Noctua didn't exactly recommend a cooler. So what cooler is recommended for the E-2288G at full load? Probably the NH-D15 (160mm) or the NH-U14S (165mm) as they both are rated at providing the best Turbo/Overclocking headroom for the i9-9900K which is the desktop equivalent of the E-2288G. Unfortunately, both are too tall for my case and 146mm cooler headroom. Edited April 6, 2020 by Hoopster Quote Link to comment
Hoopster Posted April 7, 2020 Author Share Posted April 7, 2020 22 hours ago, kaiguy said: Yeah, I figured the BIOS wasn't going to fix it since you've been on it since day one. If you have some time, can you maybe let ASRock know? He wanted me to update him if I get it again, and perhaps having more users reporting this MB temp issue would be helpful to get a solution... After a reboot, Linux 'sensors' command and the System Temp plugin are reporting an MB temp of 29.5C. In IPMI, it is still reporting 85C even after the reboot. Checking the logs, the high MB temp has occurred three times. After the fist two a reboot reset it to a normal temp reading. This time, it is still stuck on 85C. I have reported this to ASRock. Quote Link to comment
kaiguy Posted April 7, 2020 Share Posted April 7, 2020 1 hour ago, Hoopster said: I have reported this to ASRock. Considering just about all of us with this board here have experienced this, I'm surprised ASRock wasn't aware of this already. Quote Link to comment
Hoopster Posted April 7, 2020 Author Share Posted April 7, 2020 (edited) 5 minutes ago, kaiguy said: Considering just about all of us with this board here have experienced this, I'm surprised ASRock wasn't aware of this already. Here is a response from ASRock I just received: "I have a same E3C246D4U on my bench running everyday, but not necessarily a heavy load all the time. I check its BMC event log on regular basis but I haven’t yet been able to see such event log. I can always report this incident to our BMC engineering team, but they will ask me if I am able to duplicate this issue first, which I haven’t yet been able to." I told him at least three of us in these forums have seen the issue. He asked if I wanted a board replacement to see if it was an isolated issue. I told him I did not think it was an isolated issue given the number on this forum who have seen it. Perhaps it is related to heavy sustained loads which I suggested to him might be the case. Edited April 7, 2020 by Hoopster Quote Link to comment
Burizado Posted April 7, 2020 Share Posted April 7, 2020 I would say I don't have heavy sustained loads on my server. My CPU typically is lower than 5%. MB temp still says 91C via IPMI plugin and 27.8C on unRAID dashboard. Quote Link to comment
Hoopster Posted April 7, 2020 Author Share Posted April 7, 2020 8 minutes ago, Burizado said: I would say I don't have heavy sustained loads on my server. My CPU typically is lower than 5%. MB temp still says 91C via IPMI plugin and 27.8C on unRAID dashboard. Well, that blows that theory. Come to think of it, first time I saw it was with a light load as well. Perhaps it would be helpful to report this to [email protected] Quote Link to comment
Burizado Posted April 7, 2020 Share Posted April 7, 2020 Sent with the image as well. I mentioned "others with the same board and CPU are experiencing the issue as well". I also said my CPU is typically at 35C or less on a regular basis. See what he says. Quote Link to comment
kaiguy Posted April 7, 2020 Share Posted April 7, 2020 Both times I've gotten the temp warning my server was idle, so I'm pretty sure load has nothing to do with it. Quote Link to comment
jbear Posted April 7, 2020 Share Posted April 7, 2020 My Unraid server locked up last night, it was extracting a large multi file RAR, as far as I can tell anyway, this is not an unusual task, and have done this many times with the new setup, with no issues. Not sure what to think of it, I suppose I will just monitor my server. I'm running 6.9 BETA 1. Outside of the BIOS settings relating to Onboard VGA for Plex transcoding, did you guys massage any of the other settings? I looked through them based on my experience, and nothing jumped out at me, virtualization stuff was enabled by default etc. I do have room for the larger cooler, before I spring for that, I want to make sure it's necessary. No distributed computing dockers enabled. No real CPU intensive tasks. I may transcode 2-3 Plex streams on occasion, all being doing via HW in RAM, which I have confirmed is working correctly. JB Quote Link to comment
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