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Unraid Disk Fails but Brandnew & Passed Unclear 5 days ago??

Featured Replies

HI Guys

Just started my journey on Unraid and the help from the community is great.

But today 1 of my new 8TB which passed a full preclear has started showing up with an error.

 

I have checked all the cables they are fine I have tried cables that work on other drives, so I know they are fine.

I have rechecked they are all seated correctly I am unsure why this has just failed!

 

It say 

divice is disable

contents emanulated

click to spin down

 

Has mixed message says passed but shows a Smart Error

 

 

 

Plex Settings 36.png

Plex Settings 37.png

Plex Settings 38.png

Plex Settings 39.png

Plex Settings 40.png

Plex Settings 41.png

Edited by OsoPolar
More Info

  • Community Expert

You should post the diagnostics instead of screenshots, but there's a pending sector so likely a disk problem, you can run an extended SMART test to confirm.

  • Author

HI 

Running test now here is sys log

syslog.txt

  • Community Expert
45 minutes ago, johnnie.black said:

You should post the diagnostics

not the syslog

  • Author

you mean the whole folder?

Will this not have APIs of my dockers in them???

2 minutes ago, OsoPolar said:

you mean the whole folder?

 

No, the whole zip file

3 minutes ago, OsoPolar said:

Will this not have APIs of my dockers in them???

No.  No docker application template is ever included.  Diagnostics are also anonymized by default to prevent things like share names etc from showing to anyone.

  • Community Expert

Since in the OP you only mention one disk I didn't notice at first that there are problems with two disks, the pending sector is from disk4, that's the one that looks to be failing, and the syslog confirms it was likely a disk problem., disk3 was already disabled since boot so we can't see what happened, but that one looks fine, extended test takes several hours, also start one for disk4 and when both finish post new diags.

  • Author

HI Guys

Disk 3 is not loading or booting ever since i added disk 4!!!

Disk 3 had a short and extended and passed fully

Disk 4 passed pre clear but fails instantly on short Smart Test.

Latest file added is it possible to get Disk 3 going and then remove disk 4

bearcave-diagnostics-20200216-0905.zip

Edited by OsoPolar

  • Community Expert
59 minutes ago, OsoPolar said:

Disk 3 is not loading or booting ever since i added disk 4!!!

Don't understand what you mean by this, disk is disabled but it's online and looks healthy, on the other hand and like suspected disk4 is really failing.

 

Both disks 3 and 4 look empty, if there's no data there best way forward would be to do a new config without disk4 and sync parity.

  • Author

my issue is disk 3 has been on my system for over a week  no issue.

now it is not starting up when i reboot unraid???

How do i get disk 3 to boot up?

everything worked great until i added disk4.

But the issue this has stopped disk 3 booting!!

Edited by OsoPolar

  • Community Expert
6 minutes ago, OsoPolar said:

But the issue this has stopped disk 3 booting!!

 

19 minutes ago, johnnie.black said:

Don't understand what you mean by this

 

  • Author

hi my unraid has been running with no issues for 14 days since i started to build it.

Yesterday i added a oldish 2tb drive (disk4) that passed preclear.

So i added it and on reboot disk 3 is not loading????

  • Community Expert

Do you config disks 3 and 4 are empty?

  • Community Expert
Just now, OsoPolar said:

So i added it and on reboot disk 3 is not loading????

Is that after the diags you posted one hour ago?

  • Author

no this error started yesterday 

  • Community Expert

Like I already mentioned disk3 is just disabled, it still being detected and SMART looks fine, you need to re-enable it, you can't do that by rebuilding on top since disk4 is failing, but if both disks are empty like it looks like, you can just do a new config without disk4 and rebuild parity.

  • Author

hi 

OK will  do that still not understanding why disk 3 failed to load?

  • Community Expert
3 hours ago, johnnie.black said:

disk3 was already disabled since boot so we can't see what happened

 

  • Author

imageproxy.php?img=&key=e5eec7c5c933ca16imageproxy.php?img=&key=e5eec7c5c933ca16DO i select none here 

image.png

Edited by OsoPolar

  • Community Expert

You can select all but then unassign disk4 before starting the array, also check that disk3 is correctly assigned, it should be.

  • Author

I have some confusion with what Unraid is showing.

If i check the drives they are blank but on dashboard they look like data is in them ???

See this issue 09.png

See this issue 08.png

See this issue 07.png

  • Author

Also double check with Krusader 

I do not want to lose any data but looks weird reporting from dashboard

See this issue 03.png

See this issue 02.png

  • Community Expert

A small amount of space is used when you format a drive to create the structures for an empty file system.   The values you highlighted look typical for that.

  • Community Expert

Yes, a few GB are normal for empty XFS, forgot to mention, it would be a good idea to replace/swap cables on disk3 just to rule them out in case it gets disabled again.

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