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Read Error on New build

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I have setup unraid for the first time and after putting my new/used drives in I got an alert saying that I got a read error.  These drives are used but come with a warranty, so want to make sure that the dirve is ok, or I will just get it replaced.  At the time of the error, I was doing a lot with the drives so it could have been something that I was doing that threw the error.  If I post my Diagnostics zip, can someone look at it and help me out?

 

TIA,

 

Keith

  • Community Expert
9 minutes ago, opiekeith said:

post my Diagnostics zip

Save us the trouble of asking for it. 

  • Author

Sorry, just did not want to post it unless it was appropriate. My array shows healthy, but for my last SMART test it says that errors occurred - Check SMART report.  I am still trying to figure out Unraid.

 

hades-diagnostics-20200218-1934.zip

Edited by opiekeith

  • Community Expert

It does look like a disk problem, you should run a long SMART test on disk1, and do the same for disk2.

  • Author

Thanks for the reply.  Once I finish moving my files back onto the storage, I will do that.  I also read that read errors also might be because of the cabling to them.  Is that sometimes the case?  I don't have another breakout cable for these SAS drives, but it is easy enough to get.

Edited by opiekeith

  • Author

So it seems that it does not do an extend smart test on these HGST SAS drives.  I click the button and after about 5 seconds the start button comes back.  Has anyone run into this before?

  • Community Expert

Try a manual test:

smartctl -t long /dev/sdX

And post the output if you get an error.

  • Author

I will do this.  I rebooted it into the SAS controller and running test from the LSI controller currently.  I am still a noob with unraid and just now found the console button.  I should be able to run that command from the console within unraid right?

Edited by opiekeith

  • Community Expert
14 minutes ago, opiekeith said:

I should be able to run that command from the console within unraid right?

Yep

  • Author

That command seems to be working.

 

Extended Background Self Test has begun
Please wait 617 minutes for test to complete.
Estimated completion time: Sat Feb 22 16:35:44 2020

 

Any idea why I was unable to run this within the gui?

Edit - It did seem to run in the gui but did not show it was running.

 

root@Hades:~# smartctl -l selftest /dev/sde
smartctl 7.0 2018-12-30 r4883 [x86_64-linux-4.19.98-Unraid] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF READ SMART DATA SECTION ===
Self-test execution status:             89% of test remaining
SMART Self-test log
Num  Test              Status                 segment  LifeTime  LBA_first_err [SK ASC ASQ]
     Description                              number   (hours)
# 1  Background long   Self test in progress ...   7     NOW                 - [-   -    -]
# 2  Background long   Completed                   -   45907                 - [-   -    -]
# 3  Background short  Completed                   -   45878                 - [-   -    -]
# 4  Background short  Completed                   -    5082                 - [-   -    -]

 

Also my disk test from the HBA controller did not find any errors.  I did get another cable for the SAS drives that I will put in tomorrow.  I read that with read errors it is common to have cable loose or bad.  It was cheap and I could always use another cable.

 

Edited by opiekeith

  • Community Expert
15 minutes ago, opiekeith said:

Any idea why I was unable to run this within the gui?

I believe not all GUI options work with SAS drives.

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