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Web GUI can’t be reached when parity check starts

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Hello

 

After 5 minutes when i start the parity check ( 2 drives parity) i get the message on the quote.

I try with chrome, opera, firefox with the same results. In addition, the IP address of my server, disappears when i scan my network, with the Fing app from my smartphone.

 

Any thoughts?

 

Quote

This site can’t be reached

10.0.0.50 took too long to respond.

Try:

Checking the connection

Checking the proxy and the firewall

Running Windows Network Diagnostics

ERR_CONNECTION_TIMED_OUT

Check your internet connection.

Check any cables and reboot any routers, modems, or other network devices you may be using.

Allow Opera to access the network in your firewall or antivirus settings.

If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.

If you use a proxy server…

Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Main menu > Settings > Change proxy settings… > LAN Settings and deselect "Use a proxy server for your LAN".

 

Edited by volume

  • Community Expert

I did not spot anything obvious, but it is worth pointing out that you are running a very old release of Unraid (6.3.5) whereas the current stable release is 6.8.2.

  • Author
24 minutes ago, itimpi said:

I did not spot anything obvious, but it is worth pointing out that you are running a very old release of Unraid (6.3.5) whereas the current stable release is 6.8.2.

thanks for the quick response.

Sorry but i attach an old diagnostics.

I set up the syslog server to save logs in my unRAID flash drive.

Could this syslog file help?

If the attached syslog file doesn't help, could you please let me know how to generate a new diagnostics file?

 

 

Edited by volume

  • Community Expert
4 minutes ago, volume said:

 could you please let me know how to generate a new diagnostics file?

Diagnostic files are generated from the GUI via Tools >> Diagnostic or from the command line using the 'diagnostics' command.

  • Author
2 minutes ago, itimpi said:

Diagnostic files are generated from the GUI via Tools >> Diagnostic or from the command line using the 'diagnostics' command.

hope this will help

unRAID-diagnostics-20200226-1622.zip

  • Author

Could anyone help me checking the diagnostics?

thanks

  • Community Expert

The diagnostics you posted were not saved during a parity check, and I don't see anything abnormal, except for a constant UPS communication error, grab new ones during a check, from the console if necessary, to see if there's something there.

  • Author

Here is the diagnostics after 1 minute that i start the parity check, after that 1 minute, the web GUI is unreachable so i cant get another diagnostic and to shut down the server, the only method that i know, is to push the power button continuously, until it shuts down (which is bad for the health of the drives) 

unRAID-diagnostics-20200228-1127.zip

Edited by volume

  • Community Expert

There's nothing on the log, maybe the server is crashing from a hardware issue, still you can try this to see if it catches something.

  • Author
43 minutes ago, johnnie.black said:

There's nothing on the log, maybe the server is crashing from a hardware issue, still you can try this to see if it catches something.

 

I already setup the syslog server on the USB stick that runs unRAID,

Is it safe to upload it the syslog file here?

  • Community Expert

Yes.

  • Author
1 minute ago, johnnie.black said:

Yes.

i don't have access to server at the moment but the attached syslog is 1 day old and i think it will help.

syslog

  • Community Expert

Don't see any issues other the already mentioned UPS communication error spamming the log.

Archived

This topic is now archived and is closed to further replies.

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