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New build Hard Disk Issues

Featured Replies

Hey guys,

 

The background:

I'm new to Unraid.

I have a new Unraid build with a Threadripper 3970x on the Asus ROG Zenith II Extreme MB.

I'm using the onboard Sata.

I'm running a Windows VM from a passed through a Samsung 970 Pro NVMe.

I have 5x 6TB Seagate Barracuda Pro drives in my array, 1 of which is parity.

 

The issue:

In my Windows VM once I install Steam and start downloading games to my network mapped user share everything will be working great for a bit, then the drive will fail with write errors and remove itself from the array. If I remove the drive and add it back the the array and let it rebuild, everything will be fine until I download more from Steam. First it was disk 1 that was failing, so I excluded it from my user share, now disk 2 is failing when doing the same thing.

 

Additional Information:

I have copied over several ISO images via SMB from my old computer to the new unraid shares totaling about 14GB, and no issues seemed to occur.

I am not married to any of the data on the drives, as this is a fresh build.

I have attached my diagnostics.

 

Hope someone can help.

obsidian-diagnostics-20200323-1452.zip

  • Community Expert

Disk2 dropped offline, looks more like a connection/power issue, replace/swap both cables with another disk and see how it goes.

  • Author

I added a new line of power from my psu to disks 1 and 2, and swapped out the cable for disk 2. Brought my array back up and am currently rebuilding the array. I expect that to take 9h or so.

 

All my hardware is brand new, so here's to hoping that swapping those things around fixes the issue. I'll post back tomorrow with an update.

  • Author

Good morning,

 

So the rebuild succeeded; however, it's now saying that disk 2 is "Unmountable: No file system".

I'm thinking that "xfs_repair -V -L /dev/md2" will fix that though?

 

I've attached diagnostics from after the array rebuilt, and after I rebooted it.

 

Once I get the file system sorted I'll be able to continue my testing and install some more games and see if the original issue is solved by swapping the sata cable and adding a new power rail.

obsidian-diagnostics-post-rebuild.zip obsidian-diagnostics-post-rebuild-reboot.zip

  • Community Expert

First use only -v (lower case), but if it asks for it add -L

  • Community Expert

OK, unlike the previous diags we can now see that it's a problem with the SATA controller:

 

Mar 24 13:50:07 Obsidian kernel: ahci 0000:45:00.0: Event logged [IO_PAGE_FAULT domain=0x0000 address=0x000007fffff80000 flags=0x0020]
Mar 24 13:50:07 Obsidian kernel: ahci 0000:45:00.0: Event logged [IO_PAGE_FAULT domain=0x0000 address=0x000007fffff80180 flags=0x0020]
Mar 24 13:50:07 Obsidian kernel: ahci 0000:45:00.0: Event logged [IO_PAGE_FAULT domain=0x0000 address=0x000007fffff80280 flags=0x0020]

 

Unfortunately this issue is rather common with Ryzen boards, I've seen it many times before on the forum, disabling IOMMU might help, but likely not practical for you, BIOS update or newer kernel might also help, e.g. you can try v6.9-beta1, if that still doesn't help only a different board or adding a HBA.

  • Author

I need IOMMU for the GPU and USB passthrough to my VM. BIOS is the latest one. I will give 6.9-beta1 a try. Should I install it onto a new key and copy over my config so I can roll back if needed?

  • Community Expert

You can use the same key, to downgrade just need to copy all the bz* files from v6.8.3 install replacing existing ones.

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