Disk failed pre-read and now does not show up


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Total Unraid noob here, so please be gentle.

 

I just got Unraid (V6.8.3) installed and running last night. I have 3, brand new 16TB Seagate Ironwolf Pros and a Samsung Evo 970 Plus M.2 SSD installed in my AMD build. I ran Preclear on all disks; the SSD passed with no problems and 2 of the Seagates are still running (still in pre-read). I got a notification this morning that one of the Seagates failed Preclear and now doesn't show up as a recognized device. I downloaded all diagnostics and the Syslogs are attached. Let me know if there is any other info i can provide.

 

Please help... The drive is still under warranty and can return it.

 

Thanks in advance.

syslog.txt

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So... I have an LSI 9201 16i HBA and I have a have 4-port mini SAS to SATA cable plugged into the 3 Seagates. After some troubleshooting, it looks like one of the cables/connectors is to blame as the system will not recognize any drive its plugged into.

 

Thanks for your help.

 

Problem resolved.

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