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Unable to reboot system

Featured Replies

Hi All,
I'm recently having issues where I cannot reboot from the interface and instead am having to forcibly reboot the system.

Previously I thought there was a stuck docker process but on my latest attempt, all docker images where shutdown and vm's stopped.

I have attached the diagnostic. Any help would be greatly received.

 

Thanks
Wolfie123

unraid-diagnostics-20200329-1849.zip

  • Community Expert

Diags are after rebooting, if a clean shutdown is failing Unraid should save the diags on the flash drive, post those instead.

  • Author

Which files from the USB do you need? Thanks

  • Community Expert

Diags are save to the logs folder on the flash drive.

  • Community Expert
1 hour ago, Wolfie123 said:

Which files from the USB do you need? Thanks

The complete diagnostics.zip file is always a good start :)

  • Community Expert

There are a lot of active PIDs open when you try to reboot, mostly from Plex, stop all dockers and see if you can reboot normally, if yes enable them one by one until you find the culprit.

  • Author

Hi, I have tried shutting all the dockers down first and that still resulted in a unclean restart. One of those logs should be from one of those attempts.

  • Community Expert

I meant stop all dockers before starting the array, then reboot, if it reboots normally then enable dockers one by one.

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