Sivivatu Posted March 30, 2020 Share Posted March 30, 2020 I have had, I believe, a HDD failure as shown by the red bubble. The problem is I downloaded the syslogs, including the smart report but the only message i get back is: /dev/sdf: requires option '-d cciss,N' Please specify device type with the -d option. Use smartctl -h to get a usage summary How do I go about getting a smart report and confirming if the hdd has failed (and not just short term error) and where in the other logs would it be worth looking to identify root issue? tower-diagnostics-20200329-2336.zip Quote Link to comment
Dissones4U Posted March 30, 2020 Share Posted March 30, 2020 (edited) 1 hour ago, Sivivatu said: How do I go about getting a smart report and confirming if the hdd has failed It looks like there is no SMART data for any of the disks, normally I'd say check the power and data cables first but maybe the controller is either loose or bad. Check and re-seat what you can, especially if you were either in the box or moved it recently, then power up and post new diagnostics. Edited March 30, 2020 by Dissones4U Quote Link to comment
JorgeB Posted March 30, 2020 Share Posted March 30, 2020 SMART isn't working because you're using a raid controller, it *might* work if you select "HP cciss" on the SMART controller type (Settings -> Disk Settings) 1 Quote Link to comment
Sivivatu Posted March 31, 2020 Author Share Posted March 31, 2020 (edited) 17 hours ago, johnnie.black said: SMART isn't working because you're using a raid controller, it *might* work if you select "HP cciss" on the SMART controller type (Settings -> Disk Settings) So the HP cciss option has worked and appears to be giving me logical results. Im going to investigate the SMART logs myself but have attached here for reference as well tower-diagnostics-20200331-1710.zip Edited March 31, 2020 by Sivivatu changed attached file Quote Link to comment
trurl Posted March 31, 2020 Share Posted March 31, 2020 I don't know how to interpret the SMART report that controller is passing. Maybe someone else will reply. Quote Link to comment
JorgeB Posted April 1, 2020 Share Posted April 1, 2020 SMART for SAS drives is not as useful/clear as ATA, best best it to run a long test. Quote Link to comment
Sivivatu Posted April 1, 2020 Author Share Posted April 1, 2020 I will do that in future but it seems that rebooting the system has cleared the error and there doesnt appear to be any errors appearing. I will leave this for now and keep an eye on it but it looks to be an unidentified and, hopefully, transient error. I do have some backup drives ready and available to go if the error appears again. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.