9361-16i Issue

[razor950]

Hello,

 

I have this card with all the drives in JBOD and unRAID has been working fine, however lately I have an issue where the controller seems to act up and spit out errors before I moved onto 6.9.0 beta, the errors weren't extremely helpful but now I can post what I get and I am wondering if the controller is acting up or if there is something else causing this issue.

 

Apr  4 04:40:29 Storage kernel: megaraid_sas 0000:3b:00.0: megasas_enable_intr_fusion is called outbound_intr_mask:0x40000000
Apr  4 04:40:29 Storage kernel: megaraid_sas 0000:3b:00.0: Adapter is OPERATIONAL for scsi:14
Apr  4 04:40:29 Storage kernel: megaraid_sas 0000:3b:00.0: Reset successful for scsi14.
Apr  4 04:40:29 Storage kernel: megaraid_sas 0000:3b:00.0: 564139 (boot + 9224s/0x0020/CRIT) - Controller encountered an error and was reset
Apr  4 04:40:29 Storage kernel: megaraid_sas 0000:3b:00.0: scanning for scsi14...
Apr  4 04:40:29 Storage kernel: megaraid_sas 0000:3b:00.0: 564209 (boot + 9237s/0x0020/DEAD) - Fatal firmware error: Line 1155 in ../../dm/src/dm.c
Apr  4 04:40:29 Storage kernel: 
Apr  4 04:40:30 Storage kernel: megaraid_sas 0000:3b:00.0: megasas_disable_intr_fusion is called outbound_intr_mask:0x40000009
Apr  4 04:40:30 Storage kernel: megaraid_sas 0000:3b:00.0: FW in FAULT state Fault code:0x10000 subcode:0x0 func:megasas_wait_for_outstanding_fusion
Apr  4 04:40:30 Storage kernel: megaraid_sas 0000:3b:00.0: resetting fusion adapter scsi14.
Apr  4 04:40:30 Storage kernel: megaraid_sas 0000:3b:00.0: Outstanding fastpath IOs: 27
Apr  4 04:40:39 Storage kernel: megaraid_sas 0000:3b:00.0: Waiting for FW to come to ready state
Apr  4 04:40:49 Storage kernel: megaraid_sas 0000:3b:00.0: FW now in Ready state
Apr  4 04:40:49 Storage kernel: megaraid_sas 0000:3b:00.0: FW now in Ready state

I have disabled all scheduled tasks such as vmbackup, ssd trim, parity and such things just incase they were triggering the issue.

Edited April 4, 2020 by razor950

[JorgeB]

Does it have the latest firmware installed? Not many users with MegaRAID controllers, so not much experience with their errors.

[razor950]

Hello,

 

I do have the latest firmware, I don't have the latest CPLD or at least I don't think. I also get a Segmentation fault when trying to run storcli which is megaraid's cli tool, I'd like to run it to get further information without having to enter bios and to update the CPLD, I'll try older storcli versions to see if that fixes the issue.

 

I have the latest bios firmware as well incase that was an issue and I moved onto beta because stable wasn't producing proper logs, I was also hoping newer kernel might contain driver fixes.

 

Edited: the older storcli runs fine, I'm using that to gather information to send to broadcom, if it is hardware related it is somewhat okay, we have a spare to replace and can get that one returned but I would be surprised that it is a hw issue and not fw or driver related.

Edited April 5, 2020 by razor950