[SOLVED] Unexpected shutdowns when running SMART extended self-test

[rallos_hoo]

hello

My unraid server always shutdown when running SMART extended self-test in my new disk ST8000NM000A, and it runs well in other 3 HGST 8T disks.

 

 

tower-meka-diagnostics-20200427-0003.zip syslog-192.168.88.208.log

Edited April 26, 2020 by rallos_hoo

[trurl]

I don't see any unclean shutdown in either syslog. Possibly it was missed in that separate syslog during the earlier period when syslog server was starting since there appears to be some gaps in that one. SMART report does show extend test not completed due to host reset though.

 

Is it actually shutting down? Do you have to manually push the power button to get it started again?

[rallos_hoo]

4 hours ago, trurl said:

I don't see any unclean shutdown in either syslog. Possibly it was missed in that separate syslog during the earlier period when syslog server was starting since there appears to be some gaps in that one. SMART report does show extend test not completed due to host reset though.

 

Is it actually shutting down? Do you have to manually push the power button to get it started again?

Hi trurl,

Thanks for your reply.

Yes, it's actually shutting down, couldn't connect the web ui, and found the power status in IPMI.

At last I have to push the power button to get it started...

 

[itimpi]

Since the SMART test is internal to the drive this suggests something hardware related such as insufficient power supply rather than a software issue?

[rallos_hoo]

1 hour ago, itimpi said:

Since the SMART test is internal to the drive this suggests something hardware related such as insufficient power supply rather than a software issue?

Yes,  that is quite possible. I will try again and check the PSU status.

thanks for your reply.

[rallos_hoo]

Hi all,

I have fixed this issue😂

Settings→Default spin down delay→choose Nerver

Edited April 27, 2020 by rallos_hoo