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2 Disk Faliures within 19min (same batch)


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I bought 2 years ago 3 wd reds 6tb. Two are parity and third is disk 1. Parity 2 and disk 1 one failed within 19 min (same batch). They dropped out of array and extended smart test shows read faliure (at LBA 10855187016), ran it two times. Short is without reallocated event count and current pending sector. What should i do? Can I RMA?

 

smartctl 7.1 2019-12-30 r5022 [x86_64-linux-4.19.107-Unraid] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD60EFRX-68L0BN1
Serial Number:    WD-WX11D28K37CT
LU WWN Device Id: 5 0014ee 20fe6feb6
Firmware Version: 82.00A82
User Capacity:    6,001,175,126,016 bytes [6.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5700 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue May  5 06:03:26 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 113)    The previous self-test completed having
                    the read element of the test failed.
Total time to complete Offline
data collection:         ( 1724) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 671) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x303d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   198   197   021    -    9100
  4 Start_Stop_Count        -O--CK   099   099   000    -    1087
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0
  9 Power_On_Hours          -O--CK   087   087   000    -    9990
 10 Spin_Retry_Count        -O--CK   100   100   000    -    0
 11 Calibration_Retry_Count -O--CK   100   100   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    222
192 Power-Off_Retract_Count -O--CK   200   200   000    -    217
193 Load_Cycle_Count        -O--CK   200   200   000    -    894
194 Temperature_Celsius     -O---K   124   111   000    -    28
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   200   200   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x0c       GPL     R/O   2048  Pending Defects log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb6  GPL,SL  VS       1  Device vendor specific log
0xb7       GPL,SL  VS      54  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       10%      9988         10855187016
# 2  Short offline       Completed without error       00%      9978         -
# 3  Extended offline    Completed: read failure       10%      9976         10855187016
# 4  Short offline       Completed without error       00%        99         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
Device State:                        Active (0)
Current Temperature:                    28 Celsius
Power Cycle Min/Max Temperature:     28/37 Celsius
Lifetime    Min/Max Temperature:     12/41 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (96)

Index    Estimated Time   Temperature Celsius
  97    2020-05-04 22:06    28  *********
 ...    ..( 20 skipped).    ..  *********
 118    2020-05-04 22:27    28  *********
 119    2020-05-04 22:28    34  ***************
 ...    ..( 55 skipped).    ..  ***************
 175    2020-05-04 23:24    34  ***************
 176    2020-05-04 23:25    33  **************
 ...    ..( 51 skipped).    ..  **************
 228    2020-05-05 00:17    33  **************
 229    2020-05-05 00:18    32  *************
 ...    ..( 67 skipped).    ..  *************
 297    2020-05-05 01:26    32  *************
 298    2020-05-05 01:27    31  ************
 ...    ..( 98 skipped).    ..  ************
 397    2020-05-05 03:06    31  ************
 398    2020-05-05 03:07    30  ***********
 ...    ..(107 skipped).    ..  ***********
  28    2020-05-05 04:55    30  ***********
  29    2020-05-05 04:56    29  **********
 ...    ..( 22 skipped).    ..  **********
  52    2020-05-05 05:19    29  **********
  53    2020-05-05 05:20    28  *********
 ...    ..( 42 skipped).    ..  *********
  96    2020-05-05 06:03    28  *********

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 2) ==
0x01  0x008  4             222  ---  Lifetime Power-On Resets
0x01  0x010  4            9990  ---  Power-on Hours
0x01  0x018  6    127629682095  ---  Logical Sectors Written
0x01  0x020  6       166088002  ---  Number of Write Commands
0x01  0x028  6    221176861459  ---  Logical Sectors Read
0x01  0x030  6       276059736  ---  Number of Read Commands
0x03  =====  =               =  ===  == Rotating Media Statistics (rev 1) ==
0x03  0x008  4            2060  ---  Spindle Motor Power-on Hours
0x03  0x010  4            2056  ---  Head Flying Hours
0x03  0x018  4            1112  ---  Head Load Events
0x03  0x020  4               0  ---  Number of Reallocated Logical Sectors
0x03  0x028  4               8  ---  Read Recovery Attempts
0x03  0x030  4               0  ---  Number of Mechanical Start Failures
0x04  =====  =               =  ===  == General Errors Statistics (rev 1) ==
0x04  0x008  4               0  ---  Number of Reported Uncorrectable Errors
0x04  0x010  4               1  ---  Resets Between Cmd Acceptance and Completion
0x05  =====  =               =  ===  == Temperature Statistics (rev 1) ==
0x05  0x008  1              28  ---  Current Temperature
0x05  0x010  1              32  ---  Average Short Term Temperature
0x05  0x018  1              23  ---  Average Long Term Temperature
0x05  0x020  1              41  ---  Highest Temperature
0x05  0x028  1              12  ---  Lowest Temperature
0x05  0x030  1              35  ---  Highest Average Short Term Temperature
0x05  0x038  1              12  ---  Lowest Average Short Term Temperature
0x05  0x040  1              30  ---  Highest Average Long Term Temperature
0x05  0x048  1              18  ---  Lowest Average Long Term Temperature
0x05  0x050  4               0  ---  Time in Over-Temperature
0x05  0x058  1              60  ---  Specified Maximum Operating Temperature
0x05  0x060  4               0  ---  Time in Under-Temperature
0x05  0x068  1               0  ---  Specified Minimum Operating Temperature
0x06  =====  =               =  ===  == Transport Statistics (rev 1) ==
0x06  0x008  4            7069  ---  Number of Hardware Resets
0x06  0x010  4               9  ---  Number of ASR Events
0x06  0x018  4               0  ---  Number of Interface CRC Errors
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c)
No Defects Logged

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            0  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            1  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000d  2            0  Non-CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4        44146  Vendor specific

 

IMG_20200504_043123.jpg

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