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Ver 6.5.2 - Array Stuck At Mounting Disks

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Hello!  I have an issue with unraid 6.5.2 server i had to do a unclean' shutdown, I am now no longer able to load the array the server will hang at 'mounting disks

i thought it might have been because of the ram so i changed it same problem then i thought maybe it was a bad HD that i had so i just got done pre -clearing  so started up the array its been 20mins & its still stuck at 'mounting disks 

 

any suggestions?

 

Thanks.

After starting the array see if you get the diags on the console by typing "diagnostics"

 

  • Author

I’m new to this where do I go to type that in 

On the server console using your keyboard/monitor if you have one, alternatively using the terminal window/putty.

  • Author

Sorry it took me so long to reply back wife had car trouble OK what’s my next move how do i get it says it created a zip 

The zip is on the logs folder of yoru flash drive, upload it here directly to the forum.

  • Author

so i have to unsafe power down my sever unplug the flash drive plug it into my pc to get the zip-file right 

Try to shutdown the server by typing "shutdown" on the console, if it doesn't after 5 minutes you'll need to force it.

That is not the diagnostics, just the syslog. See if you have a diagnostics zip file.

  • Author

is it right now

 

There appears to be a problem with the cache filesystem, to confirm do this:

 

If Docker/VM services are using the cache disable them, then unassign the cache device and start array.

  • Author

OK where do I go to do this remember I’m new to this whole unraid thing and you actually teaching me some things I never knew how to do and I really appreciate this

 

 Are you telling me to go to the server disconnect the connections to the SSD  then turn the server back on go to the PC and unassigned the SSD then start the array

Edited by Jmoney

20 minutes ago, Jmoney said:

Are you telling me to go to the server disconnect the connections to the SSD  then turn the server back on go to the PC and unassigned the SSD then start the array

There was no need to disconnect, just unassign it, but disconnecting will accomplish the same.

  • Author

oh well it stared up on its own & went to Parity-sync/date-rebuild thanks 

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