Nothing under /mnt

[twopossums]

I recently have some problems with my Unraid.  Basically the cache filled up and started causing errors all over the place.  Once I finally got the mover to move the files off cache things mostly returned to normal.  I still have one problem. 

 

I can't seem to access the folders under /mnt.  Sonarr and Radarr and just downloading files and placing them under the media folder. I can't seem to get Sonarr or Radarr to see the tv and movie folders under /mnt.  I can change the Container Path of /media to /mnt/user/TV Shows/ but that doesn't seem to change anything and when in the webui for sonarr or radarr when i try to change the pat and choose /mnt nothing is under there. 

 

I also tried going under tools-new permissions selecting all and start as I saw that suggested.

 

I attached some screen shots and my diagnostic. 

watchtower-diagnostics-20200605-2319.zip

[sjaak]

inside sonarr you need to go to /media, not /mnt.

/mnt/user/downloads is inside the container: /data

/mnt/user/TV Shows is inside the container: /media

/mnt inside the container is just a folder inside the container, no need to go there.

[twopossums]

Just to make sure I understand.  Under edit container the hosts paths should be /mnt/user/downloads and /mnt/user/TV Shows.  Then when actually in sonarr set the path to /media.

The path was actually set to /media when I got everything working again.  That's when I noticed the problem it was just saving all the new episodes under under media and not putting them in the folder TV Shows. 

 

Sonarr message under health -   Missing root folder: /media/TV Shows

 

Under Krusader I can't open root to see what's there. 

Edited June 6, 2020 by twopossums

[sjaak]

it should be...

what is the "command code" when you click apply?

 

just see the edit:

Sonarr cant find the folder /media/TV Shows because there is no 'TV Shows' folder inside /media (/mnt/user/tv shows)

Edited June 6, 2020 by sjaak

[twopossums]

Here you go.

 

 

 I also just got an fix common error found about Krusader that I don't understand.  Could Krusader be causing the problem?

 

Edited June 6, 2020 by twopossums

[sjaak]

thats setup as it should be,

for what i know is that Sonarr cant find the folder TV Shows because there is no.

create a folder 'TV Shows inside /media. (/mnt/user/TV Shows/TV shows)

 

i don't use Krusader so can't help with that..

Edited June 6, 2020 by sjaak

[twopossums]

Hmm.  Ok so under Sonarr I just tried to add a random new show just to try out downloading (everything else was up to date).  The path is set to /media/The Other One (2020).   When I click on path all the tv show folders are listed under /media not /media/tv shows. 

 

I set an episode to download.  Download successful. 

It's nowhere to be found.  Can't find it under Krusader, doesn't show up in Plex.  It's not under the TV show share. 

I don't think I can create a TV Show folder under media because there is already one there. 

 

 

Hopefully these screen shots are helpful. 

 

Is there something other than Krusader I should be using?  That's just what spaceinvaderone was using. 

Edited June 6, 2020 by twopossums

[sjaak]

its downloaded to the download folder, its not 'imported' to the right folder, Sonarr will import it, or it will hang on downloaded, especially with those <weird names>.avi

you can check this inside Sonarr under 'activity' > 'queue', i think it is still here, if so, Plex cant find it because its still in the download folder, here you can do a manual import.

[twopossums]

Everything is still listed under Activity queue so I guess Sonarr doesn't now how to move them. 

There is nothing in /media/downloads/ complete and incomplete folders.

I thought Sonarr was supposed to rename the 'weird' files. 

 

edit.  I found them.  under /media/appdata/data/complete.     WTH?  How did they end up there???  They should be downloading to /media/downloads.  How do I change that?

 

edit 2.  I see why.  Under Sabnzbd I can't select the media folder.  But I can see it under Krusader. Maybe I lost some sort of permissions or something? 

Edited June 6, 2020 by twopossums

[JonathanM]

31 minutes ago, twopossums said:

Under Sabnzbd I can't select the media folder.  But I can see it under Krusader.

Your entire issue this whole time has been not understanding path mapping.

 

Each container has a section in the configuration where it has host and container paths. Whatever path you put in the host side shows up inside the container at the container path. Think of each container as it's own little operating system, with it's own directory tree that doesn't correspond in any way to unraid. When you add a mapping, it shows whatever file path is on the host side at the container side.

 

Krusader has a host path mapped to /media, SabNZBD doesn't.

 

https://forums.unraid.net/topic/57181-docker-faq/?tab=comments#comment-566086

 

 

[twopossums]

19 minutes ago, jonathanm said:

Your entire issue this whole time has been not understanding path mapping.

 

I'm sorry.  Was I unclear that I'm an idiot?  LOL. 

 

Ok that seemed to be the problem.  I think what through me so much was this was all part of a larger break down of my whole system.  Everything had been working fine for months so when I corrected my cache being full most everything went back to normal but it seemed like everyday there was some new problem that lead me to believe there was some sort of underlying problem that I wasn't finding.  I had deleted my docker at one point and I guess when I restored it didn't didn't restore all my settings.  I feel like I'm playing wack a mole lately with a system that had worked fine. 

 

My latest problem is some videos aren't playing that were playing before.  I'll figure that out though.

 

Thank you for the help. 

[JonathanM]

1 hour ago, twopossums said:

I'm sorry.  Was I unclear that I'm an idiot?  LOL. 

The concept of path mapping in containers is hard to explain, and even harder to understand, until it clicks. Then it's easy.

 

It's one of those light bulb moments, we've all been through it. Check all your containers, make sure they all have the exact same container side mappings for shared array resources. Most of the time the problem is the download location where one of the *arr apps sends a request to a downloader, and the *arr expects the file to end up in a subfolder of /downloads and the downloader sees the same array location but it's mapped to /data instead of /downloads, so the *arr can't find it.

 

Now you can help explain it to others who are struggling.

[twopossums]

Thank you again.  I've always been a windows guy so building this server and unraid were all new territory for me.