phoenixcoder Posted June 6, 2020 Posted June 6, 2020 Hello, I was recently trying out your product Was using the trial on a USB flash (will call that "USB A"), decided to switch to a better USB (will call that "USB B") I followed the instructions to change the USB here So now I am booted from USB B and it got the missing registration key, which I then clicked buy key However, when I used the URL to install the key it gave me "invalid key" So I am stuck on USB B with an "Invalid key" and I don't know how to get around it Any assistance will be appreciated Thanks Quote
phoenixcoder Posted June 6, 2020 Author Posted June 6, 2020 Two more pieces of info that might help zone in on the issue I was able to boot from my original USB A and see this: But when I go to the tools->Registration, I see this: Two observations, the Registration goes to "Trial 27 days remaining" and the Uptime is suddenly 15 hours while as you can see in the first picture, it's 13 minutes. ---------------------------------------- Also when I boot from USB B (that was written over by a new backup after registering), even though it detects the new GUID, the registration page show exactly like above: Not registered Doesn't give me the option where the GUID is mismatched and allow me to replace it My hypothesis is that the OS on USB A is stuck in limbo where it is actually registered but also not registered in the Tools->Registration Quote
phoenixcoder Posted June 6, 2020 Author Posted June 6, 2020 Was able to fix this by clear out my browser cache (ctrl-F5) which then showed me that it's registered and I was able to replace the key Quote
SpencerJ Posted June 6, 2020 Posted June 6, 2020 Hi there, I emailed you from support but just wanted to clarify that everything is ok on your end. Feel free to answer here or the support email. Thank you for choosing Unraid! Quote
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