Hi guys,

I just got an issue on my NAS Synology NAS. I know, we are on the Unraid forums...

For some back ground, I'm outgrowning my actual NAS (Syno DS414) and I am spending some time heres to get a good understanding of Unraid before going in.

 

The NAS shut down with a message on my phone about a drive temp too high.

A cleanup and few restarts later same thing. I pulled the drive and it is clearly not at the 97°C or 108°C that Syno claims.

 

I looked at it with my USB / SATA dock, looks good but no Crystaldiskinfo cannot read the temperature. (see attached diag)

After maybe 20mins in the dock, the drive is barely warm and Crystaldisk reads 98°C ... and temp dropped again after 10 mins.

I suppose that Synology takes no risk, consider max temp and shuts down, OK, I can see the rationale.

 

Enough rambling, I have questions a few questions :

1- Is there a way to reset this wrong reading ?

2- Will I be able to use the disk on Unraid in the future if it stays like this or I can already discard it ?

3- I am looking at a remplacement drive, probably to schuck an external WD drive, 10To or 12To looks OK. Is there a difference between the My Book, Passeport and Elements ? I think MyBook have Red drives, can you confirm ?

CrystalDiskInfo_20200629202108.txt

SMART is reporting a clearly wrong temperature, nothing Sinology can do about that, SMART attributes can't be changed by the user, and you'd have the same issue with Unraid

Thank you johnnie for the answer. That's what I though, but better ask.

Too bad the temperature sensor failed.

 

Does anyone have any information about the WD external drives ? My Passeport looks like 2.5" so its not useful, however both My Book and Element Desktop seem valid options.

Did some of you tried and have feedback ?