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Hi Guys,

 

I have two pretty old Unraid Licenses I bought about 14-15 years ago.  I bought these in the package when Lime offered the license on USB sticks by mail and since they are so old, I'm concerned they may quit working - one gives me trouble every now and then.  So, I want to get the licenses moved to new keys.

 

For whatever reason, they don't work with the upgrade technique described in the documentation; the error leads me to think the solution they use now doesn't know about these "vintage" licenses.  I found the email address to send for support - and saw that I can expect 3 days for a reply.

 

Tomorrow will be eight days since I sent in my request to get assistance with my licenses - I included the license files in my email messages.

 

Any idea what else I can do to get this resolved? 

 

Thanks,

 

Russell

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