Disk in error state - help!

[lahger]

Hello everybody!

 

So I just got home from work and took a look at my nas to see why my remote vpn access wasn't working and I was greeted by a red X and a warning that disk 3 in my array is in error state and I have absolutly no idea what to do.

I can't run a smart self-test on the drive, all it does when I try is flicker and then nothing..

 

Please help me out.

Thanks awesome people!

nas-diagnostics-20200706-1601.zip

[JorgeB]

Initial error is logged as a disk problem, but it then dropped offline so there's no SMART report, power down, check/replace cables on that disk, power back on and post new diags.

[lahger]

Just now, johnnie.black said:

Initial error is logged as a disk problem, but it then dropped offline so there's no SMART report, power down, check/replace cables on that disk, power back on and post new diags.

Will do, thanks.

I'll get back to you!

[lahger]

I re-seated all the sata cables and started the array back up.

Here's the diags and also the smart test!

nas-smart-20200706-1640.zip nas-syslog-20200706-1241.zip

[JorgeB]

Disk is failing, you need to replace it.

 

P.S, You just post the diagnostics zip like before, it includes everything we need.

[lahger]

1 minute ago, johnnie.black said:

Disk is failing, you need to replace it.

 

P.S, You just post the diagnostics zip like before, it includes everything we need.

Alright, thank you for your help, I really appreciate it! As it stands, is my parity drive emulating the failing drive?

[JorgeB]

5 minutes ago, lahger said:

As it stands, is my parity drive emulating the failing drive?

Yep

[lahger]

54 minutes ago, johnnie.black said:

Yep

Cool, thank you so much for your help!