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Disk in error state - help!

Featured Replies

Hello everybody!

 

So I just got home from work and took a look at my nas to see why my remote vpn access wasn't working and I was greeted by a red X and a warning that disk 3 in my array is in error state and I have absolutly no idea what to do.

I can't run a smart self-test on the drive, all it does when I try is flicker and then nothing..

 

Please help me out.

Thanks awesome people!

nas-diagnostics-20200706-1601.zip

  • Community Expert

Initial error is logged as a disk problem, but it then dropped offline so there's no SMART report, power down, check/replace cables on that disk, power back on and post new diags.

  • Author
Just now, johnnie.black said:

Initial error is logged as a disk problem, but it then dropped offline so there's no SMART report, power down, check/replace cables on that disk, power back on and post new diags.

Will do, thanks.

I'll get back to you!

  • Community Expert

Disk is failing, you need to replace it.

 

P.S, You just post the diagnostics zip like before, it includes everything we need.

  • Author
1 minute ago, johnnie.black said:

Disk is failing, you need to replace it.

 

P.S, You just post the diagnostics zip like before, it includes everything we need.

Alright, thank you for your help, I really appreciate it! As it stands, is my parity drive emulating the failing drive?

  • Community Expert
5 minutes ago, lahger said:

As it stands, is my parity drive emulating the failing drive?

Yep

  • Author
54 minutes ago, johnnie.black said:

Yep

Cool, thank you so much for your help!

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