(Solved) Support getting unraid to boot v 6.8.3

[Joe L]

I am trying to run unraid 6.8.3 on a desktop computer I want to convert into a nas with 1 vm running for basic use in one bedroom (browsing and connecting to citrix). 

I would also like to run plex as this is what I use for all my media storage and what we run on all of our tvs. 

 

The pc is a amd fx 6350 that I had lying around and I paired this with a old graphics card that I bought on Facebook market place for £10 due to the lack of onboard graphics. 

 

I am not 100% sure what mobo is in this computer as its not got any identifying markers on it that are obvious but it's got 4 usb 2 and 2 usb 3 all of which i have tried with 3 different thumb drives as boot. 

I have also tried a handful of different versions of unraid including the experimental. 

 

No matter the scenario or what boot options I pick (I tried almost every option in the bios) when I get into unraid I have a 169. Ip address so no connection. While booting I get "device descriptor read/64, error - 32" 

 

I have managed to boot a fully functioning Ubuntu from 2 of the 3 usbs (1 wouldn't work for Ubuntu on the desktop but all 3 would boot unraid and Ubuntu on my laptop) 

 

I have scoured the forums and have 50 open tabs from various places trying to troubleshoot this issue and I am beginning to go crazy. My partner is also beginning to get fed up of me spending all my time out of work playing with this system. 

 

Any help is appreciated I have attached photos of the boot screen and the ip address when fully booted, when trying to pull the diagnostics from the flash drive after running the command it is not present or is not displaying on my windows machine.

Edited July 13, 2020 by Joe L
Forgot to mark as solved

[trurl]

Maybe I missed it but I didn't see any mention of a NIC or whether or not your ethernet port is lit or other things you might have tried to troubleshoot your ethernet connection, cables, ports, etc. You must have an ethernet connection to your router, wifi not supported.

[Joe L]

15 minutes ago, trurl said:

Maybe I missed it but I didn't see any mention of a NIC or whether or not your ethernet port is lit or other things you might have tried to troubleshoot your ethernet connection, cables, ports, etc. You must have an ethernet connection to your router, wifi not supported.

Sorry, I hadnt even thought to mention that, I am using the on board ethernet port which has a orange light, I have researched and this means a active link at 1000mbs if I am correct, it is also in this state in Windows and Ubuntu which I can fully browse the Web in. 

 

I am still trying to get a diagnostic file off the system to post here but not having any luck getting it to actually save. 

[Jerky_san]

21 minutes ago, Joe L said:

Sorry, I hadnt even thought to mention that, I am using the on board ethernet port which has a orange light, I have researched and this means a active link at 1000mbs if I am correct, it is also in this state in Windows and Ubuntu which I can fully browse the Web in. 

 

I am still trying to get a diagnostic file off the system to post here but not having any luck getting it to actually save. 

Try booting in GUI mode and attempt to get to the internet via the browser it will give you in GUI mode. It should also let you login to the unraid gui and work through the issues via the GUI of unraid in the management/network settings.

[Joe L]

29 minutes ago, Jerky_san said:

Try booting in GUI mode and attempt to get to the internet via the browser it will give you in GUI mode. It should also let you login to the unraid gui and work through the issues via the GUI of unraid in the management/network settings.

Hi, 

 

I have tried using the gui and it just says unable to connect when Firefox launches eventhough it's going through the localhost address, I have tried researching this and followed a couple solutions published to no avail. 

[Jerky_san]

11 minutes ago, Joe L said:

Hi, 

 

I have tried using the gui and it just says unable to connect when Firefox launches eventhough it's going through the localhost address, I have tried researching this and followed a couple solutions published to no avail. 

Now that is a little odd.. I believe you can generate a diagnostics package by just typing "diagnostics" after you login to that prompt on the command line. After that type poweroff and then remove the usb stick and put it into a windows/linux machine and there will be a folder on the stick called diagnostics you can get the file out of with.

[JonathanM]

How did you prepare the USB flash drive?

[JorgeB]

Based on the screens it's a flash drive problem, try redoing it or using a different one.

[Joe L]

8 hours ago, jonathanm said:

How did you prepare the USB flash drive?

I have tried using both the USB creator provided by unraid and using the zip file and manually installing, both times running the make bootable as admin. 

 

I'm the photo I used the USB creator to make the most recent stable build and done no manual configuration. 

 

I also get a bond0 error. 

[JorgeB]

1 minute ago, Joe L said:

I also get a bond0 error. 

Also a flash related error, try a different flash drive.

[Joe L]

8 minutes ago, johnnie.black said:

Based on the screens it's a flash drive problem, try redoing it or using a different one.

Hi, I have tried 3 different flash drives across 6 different USB ports and it's always a similar error, I know the pc can boot from flash drive as I successfully done a Ubuntu live environment from the drive in the photo. 

 

The drive used for the photo is also brand new I bought it from argos yesterday as I only had been testing with 2 old drives and felt it might be the drive this made no difference. 

 

The drives also all work fine booting unraid on my laptop. 

[Joe L]

1 minute ago, johnnie.black said:

Also a flash related error, try a different flash drive.

I am about to go to work so will pickup another flash drive on my way home, I have been making sure they are usb 2 as I seen online that issues can arise with usb 3 drives, will update after I have tried that. 

[civic95man]

Could you try booting the unraid flash drive on a different computer to rule out a flash drive issue?

[Joe L]

2 hours ago, civic95man said:

Could you try booting the unraid flash drive on a different computer to rule out a flash drive issue?

Hi, I have done this and all the drives are working fine on my laptop. 

 

I did mention this but appreciate you may not have time to read every reply. 

[Jerky_san]

24 minutes ago, Joe L said:

Hi, I have done this and all the drives are working fine on my laptop. 

 

I did mention this but appreciate you may not have time to read every reply. 

Just to ask how much RAM do you have installed?

Edited July 9, 2020 by Jerky_san

[Joe L]

29 minutes ago, Jerky_san said:

Just to ask how much RAM do you have installed?

Hi, 

 

Not sure if this was your intention but your reply made me realise that I hadn't actually tried swapping ram slots and unraid loads into ram, I switched the single 8gb ddr3 dim into another slot and it booted first time into a functioning unraid I haven't actually tested anything but I can access the dashboard in GUI mode and active the trial key.

still not able to remote in but that's a different issue and any progress is good progress.

[Jerky_san]

1 hour ago, Joe L said:

Hi, 

 

Not sure if this was your intention but your reply made me realise that I hadn't actually tried swapping ram slots and unraid loads into ram, I switched the single 8gb ddr3 dim into another slot and it booted first time into a functioning unraid I haven't actually tested anything but I can access the dashboard in GUI mode and active the trial key.

still not able to remote in but that's a different issue and any progress is good progress.

o-o yeah that was what I was thinking lol. I had a problem with ram a few weeks back when all my equipment got toasted and I was pulling things out of my dust bin trying to get what I had left alive again.

 

Anyways glad it seems to be working better. Hopefully the other issues will be easier to solve.

Edited July 9, 2020 by Jerky_san

[Joe L]

1 minute ago, Jerky_san said:

o-o yeah that was what I was thinking lol. I had a problem with ram a few weeks back when all my equipment got toasted and I was pulling things out of my dust bin trying to get what I had left alive again.

 

Anyways glad it seems to be working better. Hopefully the other issues will be easier to solve.

Thank you,

 

I solved the other issue by changing the network config back to its original from the static IP I had set.

 

I am yet to try launching in headless mode but I am currently editing it from my laptop with the unraid gui on another monitor just incase something causes an issue.

 

I would like to thank everyone for there help I will edit the original question with the steps I tried and what fixed it in the end so anyone having a similar issue who finds this post can work through it in a similar manor.