[SOLVED] SAS drives not recognized by unRaid

[JohanSF]

Hi all, I just installed two brand new drives to my LSI SAS2008 controller, but I'm not seeing them in unRaid. I can feel them running with the touch of a finger on the physical drives so it should not be a connection issue.

 

The drives are both this model: WESTERN DIGITAL ULTRSTAR DC HC550 18TB 3.5 SAS SE 512MB 7200 WUH721818AL5204 INT

This is the cable: https://www.av-cables.dk/diverse-sas-kabler/mini-sas-kabel-sff-8087-til-4-x-sas-29pin-sff8482-0-75.html

 

I have searched both google and the forum here, and found this, but I am not sure if it is relevant for my case:

 

Here you can see the card while booting:

 

 

The settings:

 

SAS Topology (I tried with the cable plugged in to either SAS port:

 

I use this SAS cable and it definitely feels high quality - my PSU is the RM 550x powering the drives via molex with no conversion:

 

Can you help me troubleshoot it?

 

Kind Regards, Johan

hal9000-diagnostics-20200715-2000.zip

Edited July 15, 2020 by JohanSF

[JorgeB]

If the drives are not detected by the LSI BIOS the same will be the case for Unraid, try a different cable.

[JohanSF]

Works now! I used different cables. Thank you.

[clee666]

On 7/18/2020 at 5:42 AM, JohanSF said:

Works now! I used different cables. Thank you.

 

Which cable did you end up using?