dompe Posted July 23, 2020 Posted July 23, 2020 Hello, I just build my first Unraid server with a Nvme Crucial P5 500Go and i have a problem, it is well recognized but after a while it disconnects and disappears. I have to restart the server to find it. So my server is absolutely not stable and I do not know what to do. Did I miss something ? My configuration : Gigabyte B550-DH3S AMD Ryzen 3100 GTX 1660 Super Quote
Squid Posted July 23, 2020 Posted July 23, 2020 Post your diagnostics the next time this happens before you reboot Quote
dompe Posted July 23, 2020 Author Posted July 23, 2020 I'm a beginner in Unraid. What diagnostics and where to find them ? Quote
Squid Posted July 23, 2020 Posted July 23, 2020 Tools Tab. Diagnostics. Post the entire zip file to your next post here Quote
dompe Posted July 24, 2020 Author Posted July 24, 2020 (edited) My server just crash, i recovered the log before reboot. No SSD recognized at restart. unraid-diagnostics-20200724-0350.zip Edited July 24, 2020 by dompe Quote
JorgeB Posted July 24, 2020 Posted July 24, 2020 Problems started with an IOMMU related error: Jul 24 03:46:50 Unraid kernel: nvme 0000:01:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0001 address=0xbe75f000 flags=0x0000] That resulted in the device timing out: Jul 24 03:47:22 Unraid kernel: nvme nvme0: I/O 702 QID 4 timeout, aborting Jul 24 03:47:30 Unraid kernel: nvme nvme0: I/O 640 QID 4 timeout, aborting Jul 24 03:47:30 Unraid kernel: nvme nvme0: I/O 911 QID 6 timeout, aborting Jul 24 03:47:32 Unraid kernel: nvme nvme0: I/O 181 QID 8 timeout, aborting Jul 24 03:47:51 Unraid kernel: nvme nvme0: I/O 5 QID 0 timeout, reset controller Jul 24 03:47:53 Unraid kernel: nvme nvme0: I/O 702 QID 4 timeout, reset controller Jul 24 03:49:00 Unraid kernel: nvme nvme0: Device not ready; aborting reset, CSTS=0x1 Jul 24 03:49:00 Unraid kernel: nvme nvme0: Abort status: 0x371 Jul 24 03:49:05 Unraid kernel: nvme nvme0: Device not ready; aborting reset, CSTS=0x1 Jul 24 03:49:05 Unraid kernel: nvme nvme0: Removing after probe failure status: -19 Jul 24 03:49:11 Unraid kernel: nvme nvme0: Device not ready; aborting reset, CSTS=0x1 If you don't need it you can try disabling IOMMU, BIOS update might also help. Quote
dompe Posted July 24, 2020 Author Posted July 24, 2020 Is the IOMMU is needed for hardware transcoding with plex or handbrake ? I understand it was only for the passthrought. BIOS was updated at the first launch Quote
JorgeB Posted July 24, 2020 Posted July 24, 2020 25 minutes ago, dompe said: Is the IOMMU is needed for hardware transcoding with plex or handbrake ? No. 25 minutes ago, dompe said: I understand it was only for the passthrought. Correct Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.