July 24, 20205 yr I bought a pro license back in Nov 2019 but only ended up using my server for about 3 months. So I tore apart the computer but now I just spent about $1200+ building a new one for plex and other VMs. Since I wanted to start over fresh, I formatted the original USB and installed unraid again on it. I didn't know that I needed to back up the Key File URL so now I cant activate my new server. Please help me and lmk what to do.
July 24, 20205 yr 4 minutes ago, Dimitri Meimaridis said: I bought a pro license back in Nov 2019 but only ended up using my server for about 3 months. So I tore apart the computer but now I just spent about $1200+ building a new one for plex and other VMs. Since I wanted to start over fresh, I formatted the original USB and installed unraid again on it. I didn't know that I needed to back up the Key File URL so now I cant activate my new server. Please help me and lmk what to do. email [email protected] and we'll resend your key. Include GUID or original email to make it easier to find your account.
July 24, 20205 yr Author 13 hours ago, limetech said: email [email protected] and we'll resend your key. Include GUID or original email to make it easier to find your account. I did that last night but i forgot to include the GUID of the USB. Should I resend the email with that included or just wait for a response? Also, how long will it take to get this issue resolved because right now I have about 60TB worth of hard drives and another $1500+ or so in equipment not being used and just collecting dust. I can post the GUID here of send it directly to you if that would speed up the process.
July 24, 20205 yr Community Expert I, personally, would resend the e-mail and enclose the needed information and an acknowledgement of your mistake. (Iam posting this because it will may be some time before LimeTech gets back here.)
July 24, 20205 yr Author 1 minute ago, Frank1940 said: I, personally, would resend the e-mail and enclose the needed information and an acknowledgement of your mistake. (Iam posting this because it will may be some time before LimeTech gets back here.) Ok I will. Thank you for the quick reply too
July 24, 20205 yr Author I still have yet to get a reply. How long does it usually take to get a response? And it a staff or moderator sees this, please don't just answer this question. Please also offer advise on what to do.
July 24, 20205 yr 10 minutes ago, Dimitri Meimaridis said: I still have yet to get a reply. How long does it usually take to get a response? And it a staff or moderator sees this, please don't just answer this question. Please also offer advise on what to do. Your key was sent to your hotmail account several hours ago.
July 24, 20205 yr Author 2 minutes ago, limetech said: Your key was sent to your hotmail account several hours ago. I have been checking my email every 30 minutes and I didn’t have anything. I forgot to check my junk... such a rookie mistake. Thank you for your support and I’m sorry if I came across as mean or anything like that. I was just getting frustrated that I spend all this money and now only a $130 key was holding me back 😂😂
July 24, 20205 yr Author 4 minutes ago, limetech said: Your key was sent to your hotmail account several hours ago. Is that key a permanent file? What I mean is can I save that file and URL on some other device and have it work again should I do this by accident again. And I do mean on the same USB device.
July 24, 20205 yr 3 minutes ago, Dimitri Meimaridis said: Is that key a permanent file? What I mean is can I save that file and URL on some other device and have it work again should I do this by accident again. And I do mean on the same USB device. Yes.
July 24, 20205 yr Community Expert 2 minutes ago, Dimitri Meimaridis said: Is that key a permanent file? What I mean is can I save that file and URL on some other device and have it work again should I do this by accident again. And I do mean on the same USB device. Yes. It is normal (and recommended) that you keep a copy elsewhere in case you ever have to recreate the contents of the flash drive for any reason.
July 24, 20205 yr 1 minute ago, itimpi said: Yes. It is normal (and recommended) that you keep a copy elsewhere in case you ever have to recreate the contents of the flash drive for any reason. Better yet, from Main click on Flash and then Flash Backup to download entire contents of the usb flash boot device.
July 24, 20205 yr Author 13 minutes ago, limetech said: Better yet, from Main click on Flash and then Flash Backup to download entire contents of the usb flash boot device. I just did that and stored it in my iCloud Drive. Thank you for the help
July 24, 20205 yr Community Expert 2 minutes ago, Dimitri Meimaridis said: I just did that and stored it in my iCloud Drive. Thank you for the help You should get a new backup anytime you make changes to your configuration. This is especially important when making any changes to disk assignments.
July 24, 20205 yr Author Just now, trurl said: You should get a new backup anytime you make changes to your configuration. This is especially important when making any changes to disk assignments. Yea I found a docker container that can automatically back up the usb so I’m going to set that up
July 24, 20205 yr Community Expert 1 minute ago, Dimitri Meimaridis said: Yea I found a docker container that can automatically back up the usb so I’m going to set that up I assume you mean the CA Backup plugin, not a docker.
July 24, 20205 yr Author Just now, trurl said: I assume you mean the CA Backup plugin, not a docker. Yes
July 24, 20205 yr You can also run a User Script (user scripts plugin) to back up whatever you want. I run this daily, to a Dropbox share. #!/bin/bash /usr/bin/rsync -avXHg --delete /boot/ /mnt/user/Dropbox/unraid_BootUSB_Backup; chmod 777 -R /mnt/user/Dropbox/unraid_BootUSB_Backup;
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