HDD preclears fine, but cannot SMART test it


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I have a 6TB drive I recently removed from my array as it had some CRC errors and anytime I tried to run a SMART test it would not complete and say "fatal or unknown error".

 

That being said I have discovered the CRC errors where due to a power cable extender and it looks like the drive is going to successfully complete a 2nd preclear cycle.

 

I am a bit conflicted as to what to do as the drive appears ok apart from the fact it refuses to complete any SMART tests (short or extended).

 

Any insights welcome.

 

D

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Sorry was out..

 

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Green
Device Model:     WDC WD60EZRX-00MVLB1
Serial Number:    WD-WX11DXXXXXXXX
LU WWN Device Id: 5 0014ee 2XXXXXX
Firmware Version: 80.00A80
User Capacity:    6,001,175,126,016 bytes [6.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5700 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Fri Jul 24 13:11:36 2020 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x84) Offline data collection activity
                                        was suspended by an interrupting command from host.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (  49) A fatal error or unknown test error
                                        occurred while the device was executing
                                        its self-test routine and the device 
                                        was unable to complete the self-test 
                                        routine.
Total time to complete Offline 
data collection:                (   60) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (   6) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x3035) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   196   191   021    -    9175
  4 Start_Stop_Count        -O--CK   099   099   000    -    1847
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0
  9 Power_On_Hours          -O--CK   086   086   000    -    10908
 10 Spin_Retry_Count        -O--CK   100   100   000    -    0
 11 Calibration_Retry_Count -O--CK   100   100   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    587
192 Power-Off_Retract_Count -O--CK   200   200   000    -    254
193 Load_Cycle_Count        -O--CK   170   170   000    -    91962
194 Temperature_Celsius     -O---K   111   099   000    -    41
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   200   200   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   197   000    -    35
200 Multi_Zone_Error_Rate   ---R--   200   200   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb7  GPL,SL  VS       1  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Fatal or unknown error        10%     10891         -
# 2  Short offline       Fatal or unknown error        10%     10866         -
# 3  Extended offline    Fatal or unknown error        90%     10858         -
# 4  Short offline       Fatal or unknown error        70%     10858         -
# 5  Short offline       Fatal or unknown error        10%     10788         -
# 6  Short offline       Fatal or unknown error        10%     10774         -
# 7  Extended offline    Fatal or unknown error        60%     10619         -
# 8  Extended offline    Aborted by host               90%     10580         -
# 9  Extended offline    Fatal or unknown error        10%     10496         -
#10  Short offline       Fatal or unknown error        10%     10495         -
#11  Extended offline    Fatal or unknown error        40%     10494         -
#12  Extended offline    Fatal or unknown error        80%     10494         -
#13  Extended offline    Fatal or unknown error        90%     10493         -
#14  Short offline       Fatal or unknown error        10%      3960         -
#15  Short offline       Fatal or unknown error        10%      3949         -
#16  Extended offline    Fatal or unknown error        70%      2996         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
Device State:                        Active (0)
Current Temperature:                    41 Celsius
Power Cycle Min/Max Temperature:     29/46 Celsius
Lifetime    Min/Max Temperature:      2/53 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (230)

Index    Estimated Time   Temperature Celsius
 231    2020-07-24 05:14    42  ***********************
 ...    ..( 17 skipped).    ..  ***********************
 249    2020-07-24 05:32    42  ***********************
 250    2020-07-24 05:33    41  **********************
 251    2020-07-24 05:34    41  **********************
 252    2020-07-24 05:35    41  **********************
 253    2020-07-24 05:36    39  ********************
 ...    ..( 89 skipped).    ..  ********************
 343    2020-07-24 07:06    39  ********************
 344    2020-07-24 07:07    38  *******************
 ...    ..( 52 skipped).    ..  *******************
 397    2020-07-24 08:00    38  *******************
 398    2020-07-24 08:01    39  ********************
 ...    ..(137 skipped).    ..  ********************
  58    2020-07-24 10:19    39  ********************
  59    2020-07-24 10:20    40  *********************
  60    2020-07-24 10:21    39  ********************
 ...    ..( 12 skipped).    ..  ********************
  73    2020-07-24 10:34    39  ********************
  74    2020-07-24 10:35    40  *********************
 ...    ..( 82 skipped).    ..  *********************
 157    2020-07-24 11:58    40  *********************
 158    2020-07-24 11:59    39  ********************
 ...    ..(  4 skipped).    ..  ********************
 163    2020-07-24 12:04    39  ********************
 164    2020-07-24 12:05    40  *********************
 ...    ..( 13 skipped).    ..  *********************
 178    2020-07-24 12:19    40  *********************
 179    2020-07-24 12:20    41  **********************
 ...    ..( 13 skipped).    ..  **********************
 193    2020-07-24 12:34    41  **********************
 194    2020-07-24 12:35    42  ***********************
 ...    ..( 19 skipped).    ..  ***********************
 214    2020-07-24 12:55    42  ***********************
 215    2020-07-24 12:56    41  **********************
 ...    ..(  8 skipped).    ..  **********************
 224    2020-07-24 13:05    41  **********************
 225    2020-07-24 13:06    42  ***********************
 ...    ..(  4 skipped).    ..  ***********************
 230    2020-07-24 13:11    42  ***********************

SCT Error Recovery Control command not supported

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            0  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            1  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4        99721  Vendor specific

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