After a period of time, the hard disk error rate rises rapidly

[Kim]

I use Dell H200 HBA card (has flashed to LSI 9211-8i IT Mode) .

 

Recently, I find that when I copy big file (like 4G+) via SMB, about 10 minutes later , it failed to write. I open the control panel and find the error is rising fastly.

 

I have tried many ways to restore to normal (like spin up/down), but they all failed. And I can't halt or reboot it gracefully! If I reboot the computer violently, it restores to normal. If I try the same thing, I will get the same result.

 

Another interesting phenomenon is that I plug the hard disk into the chip without any problems. After plugging it back into the Dell H200, the problem came.

 

I suspect it is the Dell H200 problem , but I can't solve it!

 

I upload some diagnostics, they are generated when I halt the system.

tower-diagnostics-20200829-1535.zip tower-diagnostics-20200829-1428.zip tower-diagnostics-20200828-1706.zip

[Squid]

Not a defect, and you should probably post in General Support, but it's either the controller (especially if it happens to be a counterfeit card), or a cabling issue.  Reseat the cabling / power connectors

[trurl]

29 minutes ago, Squid said:

you should probably post in General Support

Already copied into this General Support thread. Please don't start another for this issue.

[Kim]

Thanks for your help! When I use OMV or FreeNAS, I didn't observe this phenomenon. I don't know the problem is the hardware or software.

[JorgeB]

Problem with the HBA:

 

Aug 29 15:15:20 Tower kernel: mpt2sas_cm0: SAS host is non-operational !!!!

 

Make sure it's well seated and sufficiently cooled, you can also try a different PCIe slot if available.