Windows 10 VM random and periodically freezing

[eds]

Hello,

 

For the past few weeks I have started having this odd and annoying situation where my windows 10 machine freezes randomly.

It is usually when I am working in my browser, but not always.

 

Doing research I read somewhere that it could be related to having a hard drive 20 gigs from being full so I started deleting some unnecessary files. 

 

No go.

 

Still the random crashes.  In Unraid it shows the vm as paused with the only option to force a shutdown and lose all my work.

 

This what I see in the diagnostics.

2020-09-14T01:06:40.886453Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T01:06:41.075992Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T01:06:42.399203Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T01:06:42.547727Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T01:06:42.612530Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T01:06:42.714400Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T01:06:42.751075Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T01:06:44.134400Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T01:06:55.886595Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T01:06:55.910121Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T01:07:00.588547Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T01:07:00.612115Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T01:57:09.105428Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T02:00:04.951042Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T02:00:04.988650Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T13:07:28.611842Z qemu-system-x86_64: warning: guest updated active QH
2020-09-14T13:07:28.640046Z qemu-system-x86_64: warning: guest updated active QH
2020-09-15T18:08:05.594959Z qemu-system-x86_64: vfio_err_notifier_handler(0000:03:00.0) Unrecoverable error detected. Please collect any data possible and then kill the guest
2020-09-15T18:08:05.599453Z qemu-system-x86_64: vfio_err_notifier_handler(0000:03:00.1) Unrecoverable error detected. Please collect any data possible and then kill the gueststatus/mask=00004000/00000000

I've attached diagnostics.

Hopefully someone can help me out. 

I had hoped to use the vm as my daily machine.  But with the frequent crashes, I can't see how that would be possible.

Thanks

 

 

 

unraid-syslog-20200915-1841.zip unraid-diagnostics-20200915-1411.zip

[eds]

Still having this issue with random pausing for no apparent reason  on Windows 10 vm. 

When the system is paused, it cannot be unpaused without an error and must be force shutdown and restarted.

Any suggestions would be helpful.

 

[SR Studios Tech]

Same Issue, have yet to find a solution. I'll be working within the VM and for no apparent reason it just stops responding, the only way to get back into the system is to force stop it then start the VM again and continue, 10-15 minutes later it freezes again. Very frustrating.

[SpaceInvaderOne]

Its difficult to know why your VM is freezing. More info would be needed.

But as an example of troubleshooting this the OP probem we can see from the log.
If we look at the log he posted it shows
 

2020-09-15T18:08:05.594959Z qemu-system-x86_64: vfio_err_notifier_handler(0000:03:00.0) Unrecoverable error detected. Please collect any data possible and then kill the guest
2020-09-15T18:08:05.599453Z qemu-system-x86_64: vfio_err_notifier_handler(0000:03:00.1) Unrecoverable error detected. Please collect any data possible and then kill the guest

The message points to an unrecoverable error occurred with a passthrough device  0000:03:00.0  and  0000:03:00.1   which from the diagnostics show us its a 1050ti GPU
 

03:00.0 VGA compatible controller [0300]: NVIDIA Corporation GP107 [GeForce GTX 1050 Ti] [10de:1c82] (rev a1)
	Subsystem: eVga.com. Corp. GP107 [GeForce GTX 1050 Ti] [3842:6255]
	Kernel driver in use: vfio-pci
	Kernel modules: nvidia_drm, nvidia
03:00.1 Audio device [0403]: NVIDIA Corporation GP107GL High Definition Audio Controller [10de:0fb9] (rev a1)
	Subsystem: eVga.com. Corp. GP107GL High Definition Audio Controller [3842:6255]
	Kernel driver in use: vfio-pci

So for the original person who made the post this was causing his freezes. Why he was having this error is hard to know but can be caused from different things.
For example could be a hardware fault with the GPU or the motherboard. If i was advising the OP I would say to
1. update the bios in the motherboard to the latest.
2. making sure to also pass through a vbios for the GPU
3. Try putting the GPU in a different pcie slot. 
4. Trying another GPU if possible and seeing if the problem continues.

Now what i have said to do here is only specific to the OP and your problem could be totally different. But if you find your issue is from passthrough you could try this.