Server unresponsive (PLEX docker)

[BodoTheWaterGuy]

Howdy gang

 

This is a new installation with 6.8.3.  2x2TB drives with one as parity.  No Cache.  It will run great as a plain NAS, but when I added PLEX docker it becomes unresponsive sometime overnight and when I wake up in the morning I can't login through the web interface.  It's dropped off of the client IP table of the router and I can't ping it.

 

Since it started doing it after installing the PLEX docker, if I turn the docker off at night the server will stay up for days.  But, if I forget, it's dead in the morning.  I tried the other PLEX dockers and it's the same thing.  

 

Any ideas?  I can't get a log for obvious reasons :(

 

[trurl]

Go to Tools - Diagnostics and attach the complete Diagnostics ZIP file to your NEXT post in this thread.

 

Also, post your docker run command as explained at this very first link in the Docker FAQ:

 

[BodoTheWaterGuy]

Here is the diagnostic zip.  The raid is parity checking. When it's done I'll post the docker run commands.

 

Thanks for the assist!

tower-diagnostics-20200917-1014.zip

[trurl]

You don't have enough RAM to do much. Can you add any?

[BodoTheWaterGuy]

I guess I could, but if it's a hardware issue I'd rather just get something like this: https://www.newegg.com/hp-z-series-z420-business-desktops-workstations/p/1VK-001E-09AB7?Item=9SIAC0F8X67635

 

Went to startup the docker and it's gone.   'orphaned' it says.  Going to take another stab at it and reinstall the docker and see what happens.

[BodoTheWaterGuy]

Quote

root@localhost:# /usr/local/emhttp/plugins/dynamix.docker.manager/scripts/docker run -d --name='Plex-Media-Server' --net='host' -e TZ="America/Los_Angeles" -e HOST_OS="Unraid" -e 'PLEX_CLAIM'='Insert Token from https://plex.tv/claim' -e 'PLEX_UID'='99' -e 'PLEX_GID'='100' -e 'VERSION'='latest' -v '/tmp':'/transcode':'rw' -v '/mnt/user/Video/':'/data':'rw' -v '/mnt/user/appdata/Plex-Media-Server':'/config':'rw' 'plexinc/pms-docker' 

9bfe68213d5b2d271a1bd04bda0d9ebb385a572594f01aa488237939172a856b

The command finished successfully!

 

[trurl]

9 minutes ago, BodoTheWaterGuy said:

'PLEX_CLAIM'='Insert Token from https://plex.tv/claim'

Did you actually put the token in?

 

10 minutes ago, BodoTheWaterGuy said:

-v '/tmp':'/transcode':'rw'

Your tight RAM is going to make transcoding to /tmp pretty tight.

 

 

[BodoTheWaterGuy]

No token.  I don't have a real internet connection and I'm not planning on using the linked features of PLEX.

 

regarding RAM:  The server isn't doing anything else.  Just NAS and PLEX.  4 GB or so of RAM should be plenty.  Shouldn't it?

[trurl]

I've never tried to use plex without internet, don't know if that will work or not. In any case, there will be a lot of things you can't do unless your server can reach the internet, including installing plugins and dockers.

 

How are you even able to install the plex docker without internet?

 

/tmp is in RAM, so mapping that to /transcode is going to use RAM when you transcode.

[Hoopster]

24 minutes ago, BodoTheWaterGuy said:

No token.  I don't have a real internet connection and I'm not planning on using the linked features of PLEX.

Plex needs an Internet connection even if you think you won't need it.

 

However, you can check out this article on how to use Plex without Internet.  Of course, you need Internet access initially to configure this.

[BodoTheWaterGuy]

I live out in the boonies.  Just cellular data.  So, when I'm home I have enough to do the stuff I want, like installing plugins and dockers. 

[BodoTheWaterGuy]

3 minutes ago, Hoopster said:

Plex needs an Internet connection even if you think you won't need it.

 

However, you can check out this article on how to use Plex without Internet.  Of course, you need Internet access initially to configure this.

Yup, already did that!

[trurl]

Sep 17 07:09:51 Tower emhttpd: Trial key detected, GUID: 0..2 FILE: /boot/config/Trial.key

Trial key has to "phone home" each time you start the array.

[BodoTheWaterGuy]

Just now, trurl said:

Sep 17 07:09:51 Tower emhttpd: Trial key detected, GUID: 0..2 FILE: /boot/config/Trial.key

Trial key has to "phone home" each time you start the array.

Understood.  I'll upgrade to a real key once I establish that it will work as I need.

[Hoopster]

1 minute ago, BodoTheWaterGuy said:

Yup, already did that!

Well then, if that won't work for you, perhaps you should consider alternatives such as Emby or Jellyfin.  They are far less Internet dependent than Plex and can happily work with no Internet connection at all.  At least, that is what users of these solutions say.  I personally use Plex.

 

[BodoTheWaterGuy]

I don't have a problem using PLEX.  It's been rock solid for the last week.  IF I remember to turn it off before I head to bed.  The internet is left on all night.  If I don't, unraid is locked up as I described in the OP.

[trurl]

8 hours ago, BodoTheWaterGuy said:

I can't get a log for obvious reasons

Yes you can

 

[BodoTheWaterGuy]

2 minutes ago, trurl said:

Yes you can

 

Working on that.  Thanks

[halfelite]

Inside plex turn off everything DLNA related. I bet you are filling your log files to fast with all that messy talk. inside plex goto settings and DLNA and uncheck Enable the DLNA server

[civic95man]

Could Plex be doing housekeeping jobs during the night (scanning media, creating thumbnails, etc) and eating up all of your memory?

[BodoTheWaterGuy]

16 hours ago, halfelite said:

Inside plex turn off everything DLNA related. I bet you are filling your log files to fast with all that messy talk. inside plex goto settings and DLNA and uncheck Enable the DLNA server

Will check that when I get home.  Thanks.

3 hours ago, civic95man said:

Could Plex be doing housekeeping jobs during the night (scanning media, creating thumbnails, etc) and eating up all of your memory?

Maybe.  I caught it chugging away early this morning (yea 5 am alarms...) and it was working on 'deep analysis'.  This isn't something I need PLEX to do.  So, I turned off that option.  When it was doing that, PLEX only had 300MB of memory tied up.

[civic95man]

1 hour ago, BodoTheWaterGuy said:

Maybe.  I caught it chugging away early this morning (yea 5 am alarms...) and it was working on 'deep analysis'.  This isn't something I need PLEX to do.  So, I turned off that option.  When it was doing that, PLEX only had 300MB of memory tied up.

Plex itself could be consuming only 300MB of memory; however, if it needs to create any temporary files while doing it's work, it might be doing that in your /tmp.  That resides only in RAM and is counted separately from what plex reports.