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(Solved) [6.8.3] Unraid GUI menu with empty contents (Blank white page)

Featured Replies

Hi,

 

I started preclear for 2 new 8TB drives yesterday. The pre-read is done, and the clearing was on 50% last time I checked.

Now when I access Unraid GUI I get the top menus with empty pages (Screenshot). Also the layout of the GUI was changed.

The docker containers are working, the SMB shares are working but they are very slow and not usable.

Tried different browsers in different PCs already. Disabled Adblock.

Similar issue here

 

My question is, before I try to reboot the server, is there anyway to check the stats of the pre-clearing through ssh? It should be completed after 1-2 hours if it didn't stop already. Diags are attached.

 

Thank you.

 

Unraid Version: 6.8.3

CPU: AMD Ryzen 7 2700X

Mobo: MSI X470 GAMING PLUS (MS-7B79)

Memory: 16 GiB DDR4

 

tower-diagnostics-20201020-1709.zip

Edited by HAMANY
Solved

3 hours ago, HAMANY said:

reboot the server

When you do that, you should try the flash in another port, ideally USB2.  It dropped offline yesterday, and is probably the root of your problem.

  • Author
29 minutes ago, Squid said:

When you do that, you should try the flash in another port, ideally USB2.  It dropped offline yesterday, and is probably the root of your problem.

I've moved the USB to another port and started the server again.

 

I've tried to resume the preclear for both drives. One of them worked and the other didn't.

Is there anyway to make sure that the second drive is really "precleared" ?

 

image.png.ccd31314576574b2104bc6aad4956716.png

 

Thanks a lot.

Edited by HAMANY
Merged 2 posts

  • Author

The same problem happened again after 20 minutes.

Although I've changed the USB port to USB2

 

image.thumb.png.83439e2c6972259ecf7f2cc59ada641d.png

tower-diagnostics-20201021-0045.zip

Edited by HAMANY

  • Community Expert

Flash drive is still dropping offline:

 

ct 21 00:40:57 Tower kernel: usb 1-12: reset high-speed USB device number 2 using xhci_hcd
Oct 21 00:40:57 Tower kernel: usb 1-12: device firmware changed
Oct 21 00:40:57 Tower kernel: usb 1-12: USB disconnect, device number 2
Oct 21 00:40:57 Tower kernel: print_req_error: I/O error, dev sda, sector 20088
Oct 21 00:40:57 Tower kernel: Buffer I/O error on dev sda1, logical block 18040, lost async page write
Oct 21 00:40:57 Tower kernel: print_req_error: I/O error, dev sda, sector 42090
Oct 21 00:40:57 Tower kernel: Buffer I/O error on dev sda1, logical block 40042, lost async page write

 

  • Author
10 hours ago, JorgeB said:

Flash drive is still dropping offline:

 


ct 21 00:40:57 Tower kernel: usb 1-12: reset high-speed USB device number 2 using xhci_hcd
Oct 21 00:40:57 Tower kernel: usb 1-12: device firmware changed
Oct 21 00:40:57 Tower kernel: usb 1-12: USB disconnect, device number 2
Oct 21 00:40:57 Tower kernel: print_req_error: I/O error, dev sda, sector 20088
Oct 21 00:40:57 Tower kernel: Buffer I/O error on dev sda1, logical block 18040, lost async page write
Oct 21 00:40:57 Tower kernel: print_req_error: I/O error, dev sda, sector 42090
Oct 21 00:40:57 Tower kernel: Buffer I/O error on dev sda1, logical block 40042, lost async page write

 

 

It seems that my flash drive is died. I got a new USB and I have a recent flash drive backup from CA Backup.

What is the best why to start?

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