[Solved] Problems with Unraid after Hardware upgrades: second Mac Address and Smart Health Errors

[CybranNakh]

Hello! I just did some upgrades to my server and now there has been some strange changes to my server. I installed a LSI 9207-8i and a CyberPower UPS. There are two problems that have now happened.

 

1) There is a second mac address registering to the internal IP of my server.... Unraid is 10.0.0.5 and I can access it... but it also shows a second mac address with the same IP.  It is only there when the unraid server is on so it has to be something on there. 

 

I have tried: stopping all dockers, disabling docker, tried setting a static IP to unraid in settings.

 

2) Some of the drives connected to the LSI card have some problems it seems. SSDs are showing high CRC error counts and Hard drives, I cannot run SMART tests on. One is showing Failing Helium but the value is still 100 like all the rest. (western digital Reds).

 

I have tried: Re-seat the card, upgraded LSI firmware to 20.00.07.00 which stopped the CRC count from increasing on SSDs.

 

Any help on either problem is appreciated! Thank you! 

 

apollo-diagnostics-20201105-1047.zip

[CybranNakh]

I have ordered new SAS to Sata Cables.... I had bought cheap ones.... hopefully the new cables will help. As far as the additional Mac address registration, helium levels, and smart reporting, no progress! 

[JorgeB]

6 minutes ago, CybranNakh said:

helium levels

That is failing because of the normalized value, that's the one that counts, and not a good sign unless it's some firmware glitch, keep an eye on it.

 

7 minutes ago, CybranNakh said:

and smart reporting

Which drives fail to run SMART tests?

[CybranNakh]

On 11/6/2020 at 10:36 AM, JorgeB said:

That is failing because of the normalized value, that's the one that counts, and not a good sign unless it's some firmware glitch, keep an eye on it.

 

Which drives fail to run SMART tests?

So it is the one plugged into the LSI card and that same HDD fails the SMART test. It makes me think it is a software/firmware glitch. Just got new SAS breakout cables.... will try again tonight and report back

[JorgeB]

Which HDD is failing SMART?

[CybranNakh]

On 11/10/2020 at 11:49 PM, JorgeB said:

Which HDD is failing SMART?

It looks like I fixed it! The SMART was failing on the HDD connected via SAS breakout cable. After fixing it and reseating the LSI card, the problem was fixed!