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Random Frequent Crashes: Above My Paygrade to Diagnose

Featured Replies

Greetings

 

My server has been rock solid for 5+ years but over the last two weeks I've ran into a series of crashes/freezes that I can't seem to rectify. I've ran through my usual checks and research that has been successful in the past but this one has proven to be above my paygrade. I would have to believe it's a hardware issue since the current dilemma at hand was more or less unprovoked. I also realize it could have been an unclean shutdown that's now corrupted my status quo. Whatever it is, it's persistent.  

It will be stable for random lengths of time... sometimes minutes sometimes hours. Ultimately it always ends up freezing where I can't even access the terminal. I've seen a plethora of error codes thrown in the log files. All of which were greek to me. 

 

I've attached a diagnostic and log I was able to pull from recent operational attempts prior to crashing. 

 

 



A diagnostic and log is attached. 

unraid-diagnostics-20201113-1516.zip unraid-syslog-20201114-2305.zip

  • Community Expert

Why are you running a nearly 3 year old version of Unraid? Very difficult to support versions we haven't seen in years. Diagnostics for that old version don't tell nearly as much as new versions.

 

Have you done memtest?

 

  • Community Expert

I would suggest that you upgrade to the latest stable version.  Then setup the Syslog Server to capture the syslog up to the time of the crash.  The instructions on how to do this can be found here:

 

        https://forums.unraid.net/topic/46802-faq-for-unraid-v6/page/2/?tab=comments#comment-781601

 

Since you say it is a matter of hours before a crash, I would suggest using the Mirror Syslog to Flash option.

 

EDIT: make a backup of the Flash Drive before you start your upgrade.  (Click on the Flash Drive on the Main page and then look for the 'Flash Backup' button.)

 

Edited by Frank1940

  • Author

I guess it was a "don't fix what ain't broke" mentality. 

I tried to upgrade at one point and I believe my Sata controller became incompatible? At least that was my diagnosis at the time. I upgraded and lost 2 drives that were on the controller so I downgraded and everything went right back to 100% operation. 

 

Should I go ahead and upgrade and see what happens despite the aforementioned controller issue? 


It's been a a bit since I've done a MEMTest and the thought crossed my mind. I probably should have by this point but I kept thinking I could work out the issue. I'll run a memtest for sanity as well. 

 

  • 2 weeks later...
  • Author

I just wanted to follow up regarding the solution to this:

 

Errors were in fact bad memory. Simple swap and Memtest back to 100%

 

Regarding the upgrade and Sata controller issue. The thread linked above had the correct info. I have an AMD processor so I had to change the config to include the correct bootup record for IMMOU. Upgraded to the latest stable version and zero issues. Very happy I was able to fix that. I've been living in the stone ages with Unraid. 

 

Thanks

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