ich777 Posted January 16 Author Share Posted January 16 4 minutes ago, GrahamsCrackers said: I have switched to UEFI in the bios and double checked that both resizable bar and above 4g support are enabled. Please go back to CSM (Legacy) boot again, I really can't tell why the driver is not loading for the 3070, it seems like something is wrong when mapping memory regions for the card. When you switch back to CSM please also check if AMD-V and AMD-Vi are turned on. Quote Link to comment
GrahamsCrackers Posted January 16 Share Posted January 16 quasar-diagnostics-3070.zipI have switched back to the 3070 card and enabled CSM boot. It still seems to have the same problem. If it helps, I'm runnning a ryzen 9 5900 and ASUS rog strix x570. Virtualization for my motherboard is SVM mode. Is this a hardware issue? It's all brand new equipment, it just will not run the GPU. Even the 2070 gets a 1003 network error after setting it to HW transcode in plex. I attached diagnostics for the change as well. Quote Link to comment
ich777 Posted January 17 Author Share Posted January 17 5 hours ago, GrahamsCrackers said: Is this a hardware issue? I'm not too sure but it could be. AMD systems gave me a lot issues over the past with the Nvidia driver. Have you also checked that you are on the latest BIOS version? 5 hours ago, GrahamsCrackers said: HW transcode in plex Can you try if Jellyfin is working for testing purposes? Quote Link to comment
dpc2 Posted January 17 Share Posted January 17 (edited) I have just installed a Quadro P400 but can't seem to get it recognized. The Nvidia plugin installs without issue, but the card is not listed in the plugin. It is listed in its own IOMMU group. I've rebooted and reseated the card several times but have not had any change. It's also weird that the Nvidia plugin disappears every time I reboot and I have to reinstall it. I'm running 6.9.2 on a Supermicro motherboard and diagnostics are attached. Edited January 17 by dpc2 Need to zip digs Quote Link to comment
ich777 Posted January 17 Author Share Posted January 17 4 minutes ago, dpc2 said: I have just installed a Quadro P400 but can't seem to get it recognized. The Nvidia plugin installs without issue, but the card is not listed in the plugin. It is listed in its own IOMMU group. I've rebooted and reseated the card several times but have not had any change. It's also weird that the Nvidia plugin disappears every time I reboot and I have to reinstall it. I'm running 6.9.2 on a Supermicro motherboard and diagnostics are attached. Please upload the zip file not the extracted files (you can't post that much files in one post here). Quote Link to comment
ich777 Posted January 17 Author Share Posted January 17 5 minutes ago, dpc2 said: Edited just now by dpc2 If you have Safari please disable automatic unzip from the files after the download. Quote Link to comment
dpc2 Posted January 17 Share Posted January 17 tower-diagnostics-20220117-1502.zip Quote Link to comment
dpc2 Posted January 17 Share Posted January 17 Sorry about that! Don't usually use a Mac Quote Link to comment
ich777 Posted January 17 Author Share Posted January 17 11 minutes ago, dpc2 said: tower-diagnostics-20220117-1502.zip 243.95 kB · 0 downloads Do you waited for the download to finish, actually for the Done button or did you press the red 'X'? It seems like the plugin doesn't download the driver properly, do you have the Nvidia Driver plugin visible on the Plugin page? Do you have a Plugins Error tab on the Plugin page? Please try to uninstall the plugin and pull a fresh copy from the CA App and wait for the Done button to appear, this can take a little bit since the plugin downloads the driver ~200MB. I also recommend that you read the first post in this thread again how it should look like. Quote Link to comment
dpc2 Posted January 17 Share Posted January 17 1 hour ago, ich777 said: Do you waited for the download to finish, actually for the Done button or did you press the red 'X'? It seems like the plugin doesn't download the driver properly, do you have the Nvidia Driver plugin visible on the Plugin page? Do you have a Plugins Error tab on the Plugin page? Please try to uninstall the plugin and pull a fresh copy from the CA App and wait for the Done button to appear, this can take a little bit since the plugin downloads the driver ~200MB. I also recommend that you read the first post in this thread again how it should look like. Yes, I have waited for the "Done" each time. Don't think I have cut it short. It is not present on the Plugin page and there is no error message. It also doesn't show up as an Installed App in Apps. I reread Page 1 and I don't get the red box regarding the docker restart. So something must be short-circuiting the install, despite the driver showing up in Settings (until I reboot). Attached is what the Driver Package looks like. Quote Link to comment
ich777 Posted January 18 Author Share Posted January 18 7 hours ago, dpc2 said: So something must be short-circuiting the install, despite the driver showing up in Settings (until I reboot). Attached is what the Driver Package looks like. Something seems really wrong here since no driver shows up as selected. Are you sure that you have enough space on your USB Boot device? Can you try to select a driver, click on Update and then press the Download button? If that also doesn't work post a screenshot from the plugin installation where I can see what the output is? Do you have any AdBlocking software installed like AdGuard or PiHole somewhere in your network? Quote Link to comment
dpc2 Posted January 18 Share Posted January 18 9 hours ago, ich777 said: Something seems really wrong here since no driver shows up as selected. Are you sure that you have enough space on your USB Boot device? Can you try to select a driver, click on Update and then press the Download button? If that also doesn't work post a screenshot from the plugin installation where I can see what the output is? Do you have any AdBlocking software installed like AdGuard or PiHole somewhere in your network? I'll take another look tonight, but I'm thinking it must be a space issue on the USB Boot Device. It's only 1GB and I've had the same one for years. It's probably near 70-80% full, so that may be preventing the install. I previously tried clicking on Update and trying to Download a new driver, but without success. And I do have a PfSense router with pfBlockerNG installed for adblocking. Quote Link to comment
ich777 Posted January 18 Author Share Posted January 18 1 hour ago, dpc2 said: It's probably near 70-80% full Yes, then this is the cause of issue... since the latest driver is about 230MB in terms of size. You can however delete the "previous" folder on your USB boot device, this directory holds the previous unRAID version that you've had installed. Quote Link to comment
dpc2 Posted January 19 Share Posted January 19 22 hours ago, ich777 said: Yes, then this is the cause of issue... since the latest driver is about 230MB in terms of size. You can however delete the "previous" folder on your USB boot device, this directory holds the previous unRAID version that you've had installed. That sorted it. Thank you! I deleted the "previous" folder and installed the plugin. This time there was an extra line which hadn't appeared before about the driver being installed, and the process took a few minutes longer. Then the red docker warning box appeared and all was well. Thanks again for troubleshooting. After setting up the driver Plex was still not using HW transcoding. I found in the Plex transcode settings that I had added a transcode directory a few years ago. I think that was to enable RAM transcoding. I deleted that directory reference and the GPU is now doing all transcoding. Noting that here in case anyone else has the same issue. 1 Quote Link to comment
ultimz Posted January 20 Share Posted January 20 Hi, I seem to be having an issue with transcoding HEVC media - see images below. Could this be an issue with my graphics card or driver? I have a NVIDIA GeForce GTX 1050 Ti. I have tried the latest driver as well as the current production driver with the same results. With HEVC transcoding disabled With HEVC transcoding enabled Transcoding Data My diagnostic data server-unraid-diagnostics-20220120-1106.zip Quote Link to comment
ich777 Posted January 20 Author Share Posted January 20 2 minutes ago, ultimz said: Could this be an issue with my graphics card or driver? I think this has to be an issue with the card itself, but I could be wrong about that. 4 minutes ago, ultimz said: With HEVC transcoding disabled Then your CPU is hit pretty hard I think in terms of utilization or am I wrong? 5 minutes ago, ultimz said: With HEVC transcoding enabled When transcoding can you try to open up a terminal from unRAID itself and type in: watch nvidia-smi What exact encoders did you set in the Jellyfin settings? From what I see this a SDR movie and not HDR, there should be no issue transcoding these kind of files. Quote Link to comment
ultimz Posted January 20 Share Posted January 20 1 hour ago, ich777 said: Then your CPU is hit pretty hard I think in terms of utilization or am I wrong? Yes that is correct 1 hour ago, ich777 said: When transcoding can you try to open up a terminal from unRAID itself and type in: watch nvidia-smi See below - this is with HEVC transcoding enabled in the Jellyfin options: 1 hour ago, ich777 said: What exact encoders did you set in the Jellyfin settings? Currently how it is now (and I have the issue playing videos)... if I disable HEVC the video plays normally 1 hour ago, ich777 said: From what I see this a SDR movie and not HDR, there should be no issue transcoding these kind of files. Strange... I will need to find a way to try a different container... currently using Linuxserver but will look at switching to yours without a reinstall. I do have another 1070 graphics card in the server used by a VM so I could also try that... Quote Link to comment
ich777 Posted January 20 Author Share Posted January 20 3 minutes ago, ultimz said: See below - this is with HEVC transcoding enabled in the Jellyfin options: May I ask what python3 application is using your card? Do you use it in other containers too? If yes, does it work in the other containers? 4 minutes ago, ultimz said: Strange... I will need to find a way to try a different container... currently using Linuxserver but will look at switching to yours without a reinstall. I do have another 1070 graphics card in the server used by a VM so I could also try that... So this is happening in the Linuxserver container, maybe try the official one or mine and see if the issue persists, what you can also try is to buy a Emby Premiere membership for one month and test if it works in Emby. I can also confirm that HW transcoding is working in Emby too. Quote Link to comment
ultimz Posted January 20 Share Posted January 20 26 minutes ago, ich777 said: May I ask what python3 application is using your card? Do you use it in other containers too? If yes, does it work in the other containers? Yes and it seems to be working fine - the python3 app you see there is Deepstack 26 minutes ago, ich777 said: So this is happening in the Linuxserver container, maybe try the official one or mine and see if the issue persists, what you can also try is to buy a Emby Premiere membership for one month and test if it works in Emby. I can also confirm that HW transcoding is working in Emby too. I will try switching over later and see what happens! Thanks 1 Quote Link to comment
CGRFC1872 Posted January 22 Share Posted January 22 Hello, My gpu is no longer showing in my nvidia driver after having to reinstall it after uninstalling all plugins. As seen below it shows in the syste devices (at the top (GTX 1660)) But it doesnt appear to show up in the unraid driver. I have plenty of storage on my usb so find this a little strange and i always disable my ad block (unraid uses a different dns server anyway) but now when i go onto the nvidia driver plugin page it just has this. I've tried multiple reboots but nothing seems to solve it Quote Link to comment
ich777 Posted January 22 Author Share Posted January 22 5 minutes ago, CGRFC1872 said: but now when i go onto the nvidia driver plugin page it just has this. I've tried multiple reboots but nothing seems to solve it Please post your Diagnostics. Quote Link to comment
CGRFC1872 Posted January 22 Share Posted January 22 1 minute ago, ich777 said: Please post your Diagnostics. Coming right up. Just rebooting the server after downgrading the driver to see if that makes any difference Quote Link to comment
CGRFC1872 Posted January 22 Share Posted January 22 5 minutes ago, ich777 said: Please post your Diagnostics. Downgrading the driver worked? The gpu now displays in the nvidia driver plugin i've attatched the diagnostics also from just now and this morning before i had uninstalled the auto update plugin which i realised was causing the issue. Hopefully these will help. homesrv-diagnostics-20220122-0622.zip homesrv-diagnostics-20220122-0830.zip Quote Link to comment
ich777 Posted January 22 Author Share Posted January 22 14 minutes ago, CGRFC1872 said: i've attatched the diagnostics Hav eyou exposed the server directly to the Internet or do you have it in the DMZ? If yes please revert this imediately! Your first syslog is full of login attempts. 16 minutes ago, CGRFC1872 said: Downgrading the driver worked? I don't think that's what made it to work, please try a the latest production branch and it should work to, have you changed anything in your BIOS? Seems like Above 4G Decoding isn't turned on in your BIOS. Quote Link to comment
CGRFC1872 Posted January 22 Share Posted January 22 1 minute ago, ich777 said: Hav eyou exposed the server directly to the Internet or do you have it in the DMZ? If yes please revert this imediately! Your first syslog is full of login attempts. I don't think that's what made it to work, please try a the latest production branch and it should work to, have you changed anything in your BIOS? Seems like Above 4G Decoding isn't turned on in your BIOS. Server isnt in a DMZ, the login attempts might have been me as i was constantly spamming it very scared it had just broken. I've not changed anything in the bios since i got the server in 2017 its litreally been since last night its had this issue after i updated due to getting a message saying there was a new nvidia driver Quote Link to comment
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