Disk error and disabled


Alex.b

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Hello,

10 mins ago, I heard a bip on my server. Now I have a disk disabled. I don't understand why, the disk is recent.

image.png.df55091d06e87fad6b8c631fb3732652.png

 

image.png.af85763111d0f87c9df387a50a698bde.png

 

What's meaning, disk dead ?

I'll stop the array and check the power / sata.

 

After checking and a restart :

 

image.png.2c2d5202c31687f2b9457b3609ba4e2b.png

 

The SMART file :

smartctl 7.1 2019-12-30 r5022 [x86_64-linux-4.19.107-Unraid] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda Compute
Device Model:     ST8000DM004-2CX188
Serial Number:    WCT2GL3D
LU WWN Device Id: 5 000c50 0cc74551e
Firmware Version: 0001
User Capacity:    8,001,563,222,016 bytes [8.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5425 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Nov 15 23:16:52 2020 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Unavailable

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(    0) seconds.
Offline data collection
capabilities: 			 (0x73) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					No Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   1) minutes.
Extended self-test routine
recommended polling time: 	 ( 987) minutes.
Conveyance self-test routine
recommended polling time: 	 (   2) minutes.
SCT capabilities: 	       (0x30a5)	SCT Status supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR--   073   064   006    -    20168169
  3 Spin_Up_Time            PO----   091   091   000    -    0
  4 Start_Stop_Count        -O--CK   091   091   020    -    9261
  5 Reallocated_Sector_Ct   PO--CK   100   100   010    -    0
  7 Seek_Error_Rate         POSR--   080   061   045    -    93196852
  9 Power_On_Hours          -O--CK   093   093   000    -    6583 (91 183 0)
 10 Spin_Retry_Count        PO--C-   100   100   097    -    0
 12 Power_Cycle_Count       -O--CK   100   100   020    -    229
183 Runtime_Bad_Block       -O--CK   100   100   000    -    0
184 End-to-End_Error        -O--CK   100   100   099    -    0
187 Reported_Uncorrect      -O--CK   100   100   000    -    0
188 Command_Timeout         -O--CK   100   100   000    -    0
189 High_Fly_Writes         -O-RCK   100   100   000    -    0
190 Airflow_Temperature_Cel -O---K   067   051   040    -    33 (Min/Max 33/33)
191 G-Sense_Error_Rate      -O--CK   100   100   000    -    0
192 Power-Off_Retract_Count -O--CK   100   100   000    -    48
193 Load_Cycle_Count        -O--CK   095   095   000    -    10391
194 Temperature_Celsius     -O---K   033   049   000    -    33 (0 18 0 0 0)
195 Hardware_ECC_Recovered  -O-RC-   073   064   000    -    20168169
197 Current_Pending_Sector  -O--C-   100   100   000    -    0
198 Offline_Uncorrectable   ----C-   100   100   000    -    0
199 UDMA_CRC_Error_Count    -OSRCK   200   200   000    -    0
240 Head_Flying_Hours       ------   100   253   000    -    2840 (12 180 0)
241 Total_LBAs_Written      ------   100   253   000    -    48295722815
242 Total_LBAs_Read         ------   100   253   000    -    193590242713
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      5  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x08       GPL     R/O      2  Power Conditions log
0x09           SL  R/W      1  Selective self-test log
0x0c       GPL     R/O   2048  Pending Defects log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x24       GPL     R/O    512  Current Device Internal Status Data log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa1       GPL,SL  VS      24  Device vendor specific log
0xa2       GPL     VS    8160  Device vendor specific log
0xa6       GPL     VS     192  Device vendor specific log
0xa8-0xa9  GPL,SL  VS     136  Device vendor specific log
0xab       GPL     VS       1  Device vendor specific log
0xb0       GPL     VS    9048  Device vendor specific log
0xbd       GPL     VS       8  Device vendor specific log
0xbe-0xbf  GPL     VS   65535  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL,SL  VS      16  Device vendor specific log
0xc3       GPL,SL  VS       8  Device vendor specific log
0xc4       GPL,SL  VS      24  Device vendor specific log
0xd1       GPL     VS     264  Device vendor specific log
0xd3       GPL     VS    1920  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (5 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      3390         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       522 (0x020a)
Device State:                        Active (0)
Current Temperature:                    33 Celsius
Power Cycle Min/Max Temperature:     33/33 Celsius
Lifetime    Min/Max Temperature:     18/49 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         3 minutes
Temperature Logging Interval:        59 minutes
Min/Max recommended Temperature:     14/55 Celsius
Min/Max Temperature Limit:           10/60 Celsius
Temperature History Size (Index):    128 (32)

Index    Estimated Time   Temperature Celsius
  33    2020-11-10 18:22    24  *****
  34    2020-11-10 19:21    31  ************
  35    2020-11-10 20:20    25  ******
  36    2020-11-10 21:19    30  ***********
  37    2020-11-10 22:18    33  **************
  38    2020-11-10 23:17    31  ************
  39    2020-11-11 00:16    26  *******
  40    2020-11-11 01:15    31  ************
  41    2020-11-11 02:14    30  ***********
  42    2020-11-11 03:13    30  ***********
  43    2020-11-11 04:12    25  ******
  44    2020-11-11 05:11    31  ************
  45    2020-11-11 06:10    36  *****************
  46    2020-11-11 07:09    32  *************
  47    2020-11-11 08:08    26  *******
  48    2020-11-11 09:07    31  ************
  49    2020-11-11 10:06    33  **************
  50    2020-11-11 11:05    27  ********
  51    2020-11-11 12:04    25  ******
  52    2020-11-11 13:03    23  ****
  53    2020-11-11 14:02    25  ******
  54    2020-11-11 15:01    32  *************
  55    2020-11-11 16:00    25  ******
  56    2020-11-11 16:59    27  ********
  57    2020-11-11 17:58    33  **************
  58    2020-11-11 18:57    34  ***************
  59    2020-11-11 19:56    34  ***************
  60    2020-11-11 20:55    35  ****************
  61    2020-11-11 21:54    34  ***************
  62    2020-11-11 22:53    34  ***************
  63    2020-11-11 23:52    33  **************
  64    2020-11-12 00:51    30  ***********
  65    2020-11-12 01:50    31  ************
  66    2020-11-12 02:49    26  *******
  67    2020-11-12 03:48    24  *****
  68    2020-11-12 04:47    29  **********
  69    2020-11-12 05:46    37  ******************
  70    2020-11-12 06:45    29  **********
  71    2020-11-12 07:44    25  ******
  72    2020-11-12 08:43    24  *****
  73    2020-11-12 09:42    24  *****
  74    2020-11-12 10:41    31  ************
  75    2020-11-12 11:40    25  ******
  76    2020-11-12 12:39    22  ***
  77    2020-11-12 13:38    23  ****
  78    2020-11-12 14:37    23  ****
  79    2020-11-12 15:36    30  ***********
  80    2020-11-12 16:35    27  ********
  81    2020-11-12 17:34    33  **************
  82    2020-11-12 18:33    34  ***************
  83    2020-11-12 19:32    29  **********
  84    2020-11-12 20:31    32  *************
  85    2020-11-12 21:30    34  ***************
  86    2020-11-12 22:29    34  ***************
  87    2020-11-12 23:28    36  *****************
  88    2020-11-13 00:27    29  **********
  89    2020-11-13 01:26    29  **********
  90    2020-11-13 02:25    25  ******
  91    2020-11-13 03:24    30  ***********
  92    2020-11-13 04:23    35  ****************
  93    2020-11-13 05:22    37  ******************
  94    2020-11-13 06:21    27  ********
  95    2020-11-13 07:20    24  *****
  96    2020-11-13 08:19    29  **********
  97    2020-11-13 09:18    28  *********
  98    2020-11-13 10:17    32  *************
  99    2020-11-13 11:16    25  ******
 100    2020-11-13 12:15    24  *****
 101    2020-11-13 13:14    31  ************
 102    2020-11-13 14:13    33  **************
 103    2020-11-13 15:12    33  **************
 104    2020-11-13 16:11    34  ***************
 105    2020-11-13 17:10    30  ***********
 106    2020-11-13 18:09    29  **********
 107    2020-11-13 19:08    26  *******
 108    2020-11-13 20:07    24  *****
 109    2020-11-13 21:06    28  *********
 110    2020-11-13 22:05    26  *******
 111    2020-11-13 23:04    24  *****
 112    2020-11-14 00:03    24  *****
 113    2020-11-14 01:02    25  ******
 114    2020-11-14 02:01    24  *****
 115    2020-11-14 03:00    31  ************
 116    2020-11-14 03:59    35  ****************
 117    2020-11-14 04:58    36  *****************
 118    2020-11-14 05:57    26  *******
 119    2020-11-14 06:56    24  *****
 ...    ..(  8 skipped).    ..  *****
   0    2020-11-14 15:47    24  *****
   1    2020-11-14 16:46    25  ******
   2    2020-11-14 17:45    30  ***********
   3    2020-11-14 18:44    25  ******
   4    2020-11-14 19:43    27  ********
   5    2020-11-14 20:42    26  *******
   6    2020-11-14 21:41    28  *********
   7    2020-11-14 22:40    25  ******
   8    2020-11-14 23:39    29  **********
   9    2020-11-15 00:38    34  ***************
  10    2020-11-15 01:37    34  ***************
  11    2020-11-15 02:36    33  **************
  12    2020-11-15 03:35    35  ****************
  13    2020-11-15 04:34    36  *****************
  14    2020-11-15 05:33    29  **********
  15    2020-11-15 06:32    24  *****
  16    2020-11-15 07:31    33  **************
  17    2020-11-15 08:30    27  ********
  18    2020-11-15 09:29    25  ******
  19    2020-11-15 10:28    24  *****
  20    2020-11-15 11:27    24  *****
  21    2020-11-15 12:26    31  ************
  22    2020-11-15 13:25    33  **************
  23    2020-11-15 14:24    29  **********
  24    2020-11-15 15:23    27  ********
  25    2020-11-15 16:22    24  *****
  26    2020-11-15 17:21    31  ************
  27    2020-11-15 18:20    33  **************
  28    2020-11-15 19:19    29  **********
  29    2020-11-15 20:18    32  *************
  30    2020-11-15 21:17    31  ************
  31    2020-11-15 22:16     ?  -
  32    2020-11-15 23:15    33  **************

SCT Error Recovery Control command not supported

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4             229  ---  Lifetime Power-On Resets
0x01  0x010  4            6583  ---  Power-on Hours
0x01  0x018  6     48326423798  ---  Logical Sectors Written
0x01  0x020  6       110922637  ---  Number of Write Commands
0x01  0x028  6    193677251134  ---  Logical Sectors Read
0x01  0x030  6       531029631  ---  Number of Read Commands
0x01  0x038  6               -  ---  Date and Time TimeStamp
0x03  =====  =               =  ===  == Rotating Media Statistics (rev 1) ==
0x03  0x008  4            2944  ---  Spindle Motor Power-on Hours
0x03  0x010  4            2837  ---  Head Flying Hours
0x03  0x018  4           10391  ---  Head Load Events
0x03  0x020  4               0  ---  Number of Reallocated Logical Sectors
0x03  0x028  4               0  ---  Read Recovery Attempts
0x03  0x030  4               0  ---  Number of Mechanical Start Failures
0x03  0x038  4               0  ---  Number of Realloc. Candidate Logical Sectors
0x03  0x040  4              48  ---  Number of High Priority Unload Events
0x04  =====  =               =  ===  == General Errors Statistics (rev 1) ==
0x04  0x008  4               1  ---  Number of Reported Uncorrectable Errors
0x04  0x010  4               0  ---  Resets Between Cmd Acceptance and Completion
0x05  =====  =               =  ===  == Temperature Statistics (rev 1) ==
0x05  0x008  1              33  ---  Current Temperature
0x05  0x010  1              28  ---  Average Short Term Temperature
0x05  0x018  1              27  ---  Average Long Term Temperature
0x05  0x020  1              49  ---  Highest Temperature
0x05  0x028  1               0  ---  Lowest Temperature
0x05  0x030  1              43  ---  Highest Average Short Term Temperature
0x05  0x038  1              24  ---  Lowest Average Short Term Temperature
0x05  0x040  1              33  ---  Highest Average Long Term Temperature
0x05  0x048  1              25  ---  Lowest Average Long Term Temperature
0x05  0x050  4               0  ---  Time in Over-Temperature
0x05  0x058  1              55  ---  Specified Maximum Operating Temperature
0x05  0x060  4            3703  ---  Time in Under-Temperature
0x05  0x068  1              13  ---  Specified Minimum Operating Temperature
0x06  =====  =               =  ===  == Transport Statistics (rev 1) ==
0x06  0x008  4            7982  ---  Number of Hardware Resets
0x06  0x010  4              49  ---  Number of ASR Events
0x06  0x018  4               0  ---  Number of Interface CRC Errors
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c)
No Defects Logged

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x000a  2            5  Device-to-host register FISes sent due to a COMRESET
0x0001  2            0  Command failed due to ICRC error
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS

 

Thank you

Edited by Alex.b
Link to post
1 hour ago, Alex.b said:

Okay,

Thank you for you answer. Yes the sound was like "clac clac clac" with a beep every second.

I'll monitor the next followings days and buy a new power supply if needed.

If you have any splitters in the power cable, those are more likely to be an issue than the PSU itself. That was why I asked the question the way I did, I wondered how many drives are powered from a single run. If you can, try using more leads directly from the supply instead of branching off many drives from a single set of wires.

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