New UnRaid build for Father-in-law, worked at my house and now he cant connect


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Hi All,

 

I built my father-in-law an UnRaid server for Plex and I had it working here perfectly before I sent it home with him this last weekend. 

 

He has it plugged in and turned on at his house but he can't connect to it using "tower" in his search bar and it just does a google search on Chrome and Edge. 

 

I have never had an issue with this on the several UnRaid builds that I have done for others. 

 

Any idea why he can't connect to it? I live 3 hours away and tried helping via Facetime but didn't really get anywhere. 

 

I should have setup a way to connect to his UnRaid server remotely before I sent it home with him....

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Nope, because I thought it would have been easier for him to just type "tower"

 

He isnt the most tech savy. He has been ripping his movies for years but when it comes to servers, IP, Port forwarding, etc. it's a little over his head. 

 

I am giong to be at his place in a few weeks for Christmas at least....

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