Logitech Unifying Reciever Crashing in Windows

[happythatsme]

Hi All, 

 

I'm using a Unifying receiver passed through to a windows 10 VM.  It randomly disconnects in windows, the only way I can get it back again is by rebooting the entire unraid system. The windows VM appears to work fine and Unraid is still running. I can plug in another USB mouse then reboot the system. 

I realized it only  happenes when I was on a conference call, I have a pair of Plantronics Blackwire 5220 USB C headphones.  After the unifying reciever disconnects the headphones remain fully funtional. I can finish my call and reboot. But its very frustrating. 

 

USB Devices: 

Bus 001 Device 001:	ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001:	ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001:	ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001:	ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001:	ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 002:	ID 0d8c:0134 C-Media Electronics, Inc. USB PnP Audio Device
Bus 005 Device 003:	ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 005 Device 004:	ID 0414:a002 Giga-Byte Technology Co., Ltd USB Audio
Bus 005 Device 005:	ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 005 Device 006:	ID 047f:c053 Plantronics, Inc. USB2.0 Hub
Bus 005 Device 007:	ID 048d:8297 Integrated Technology Express, Inc. ITE Device(8595)
Bus 006 Device 001:	ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 007 Device 001:	ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 002:	ID 0461:4d17 Primax Electronics, Ltd Optical Mouse
Bus 007 Device 003:	ID 8087:0029 Intel Corp.
Bus 007 Device 004:	ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 008 Device 001:	ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 008 Device 002:	ID 0781:55a3 SanDisk Corp. Ultra Luxe
Bus 009 Device 001:	ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 009 Device 002:	ID 2109:2812 VIA Labs, Inc. VL812 Hub
Bus 009 Device 003:	ID 046d:082c Logitech, Inc. HD Webcam C615
Bus 010 Device 001:	ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 010 Device 002:	ID 2109:0812 VIA Labs, Inc. VL812 Hub

 

I've attached 3 recent crash logs below:

tower-diagnostics-20201210-1831.zip

8th Dec:

From the syslog i can see the following:

Dec  8 19:04:37 Tower kernel: usb 5-4.2: reset full-speed USB device number 5 using xhci_hcd
### [PREVIOUS LINE REPEATED 1 TIMES] ###
Dec  8 19:04:38 Tower kernel: logitech-djreceiver 0003:046D:C52B.000F: hiddev97,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:46:00.1-4.2/input2
Dec  8 19:04:38 Tower kernel: input: Logitech MX Master 2S as /devices/pci0000:40/0000:40:01.1/0000:41:00.0/0000:42:08.0/0000:46:00.1/usb5/5-4/5-4.2/5-4.2:1.2/0003:046D:C52B.000F/0003:046D:4069.0010/input/input18
Dec  8 19:04:38 Tower kernel: logitech-hidpp-device 0003:046D:4069.0010: input,hidraw3: USB HID v1.11 Keyboard [Logitech MX Master 2S] on usb-0000:46:00.1-4.2:1
Dec  8 19:04:38 Tower kernel: input: Logitech Craft as /devices/pci0000:40/0000:40:01.1/0000:41:00.0/0000:42:08.0/0000:46:00.1/usb5/5-4/5-4.2/5-4.2:1.2/0003:046D:C52B.000F/0003:046D:4066.0011/input/input19
Dec  8 19:04:38 Tower kernel: logitech-hidpp-device 0003:046D:4066.0011: input,hidraw6: USB HID v1.11 Keyboard [Logitech Craft] on usb-0000:46:00.1-4.2:2
Dec  8 19:04:38 Tower kernel: input: Logitech MX Master 3 as /devices/pci0000:40/0000:40:01.1/0000:41:00.0/0000:42:08.0/0000:46:00.1/usb5/5-4/5-4.2/5-4.2:1.2/0003:046D:C52B.000F/0003:046D:4082.0012/input/input20
Dec  8 19:04:38 Tower kernel: logitech-hidpp-device 0003:046D:4082.0012: input,hidraw7: USB HID v1.11 Keyboard [Logitech MX Master 3] on usb-0000:46:00.1-4.2:3

10th Dec:

tower-diagnostics-20201210-1831.zip

Dec 10 18:04:09 Tower kernel: usb 7-3: USB disconnect, device number 3
Dec 10 18:04:09 Tower kernel: usblp0: removed
Dec 10 18:04:13 Tower kernel: usb 7-3: new high-speed USB device number 7 using xhci_hcd
Dec 10 18:04:13 Tower kernel: usblp 7-3:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x0424
Dec 10 18:27:18 Tower kernel: usb 5-4.2: reset full-speed USB device number 5 using xhci_hcd
### [PREVIOUS LINE REPEATED 1 TIMES] ###
Dec 10 18:27:19 Tower kernel: logitech-djreceiver 0003:046D:C52B.000F: hiddev97,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:46:00.1-4.2/input2
Dec 10 18:27:19 Tower kernel: input: Logitech MX Master 3 as /devices/pci0000:40/0000:40:01.1/0000:41:00.0/0000:42:08.0/0000:46:00.1/usb5/5-4/5-4.2/5-4.2:1.2/0003:046D:C52B.000F/0003:046D:4082.0010/input/input30
Dec 10 18:27:19 Tower kernel: logitech-hidpp-device 0003:046D:4082.0010: input,hidraw3: USB HID v1.11 Keyboard [Logitech MX Master 3] on usb-0000:46:00.1-4.2:3
Dec 10 18:27:19 Tower kernel: input: Logitech MX Master 2S as /devices/pci0000:40/0000:40:01.1/0000:41:00.0/0000:42:08.0/0000:46:00.1/usb5/5-4/5-4.2/5-4.2:1.2/0003:046D:C52B.000F/0003:046D:4069.0011/input/input31
Dec 10 18:27:19 Tower kernel: logitech-hidpp-device 0003:046D:4069.0011: input,hidraw6: USB HID v1.11 Keyboard [Logitech MX Master 2S] on usb-0000:46:00.1-4.2:1
Dec 10 18:27:19 Tower kernel: input: Logitech Craft as /devices/pci0000:40/0000:40:01.1/0000:41:00.0/0000:42:08.0/0000:46:00.1/usb5/5-4/5-4.2/5-4.2:1.2/0003:046D:C52B.000F/0003:046D:4066.0012/input/input32
Dec 10 18:27:19 Tower kernel: logitech-hidpp-device 0003:046D:4066.0012: input,hidraw7: USB HID v1.11 Keyboard [Logitech Craft] on usb-0000:46:00.1-4.2:2
Dec 10 18:27:21 Tower kernel: logitech-hidpp-device 0003:046D:4082.0010: HID++ 4.5 device connected.
Dec 10 18:27:23 Tower kernel: logitech-hidpp-device 0003:046D:4066.0012: HID++ 4.5 device connected.

 

This morning the entire VM crashed when i picked up a call, it seems the GPU has some issues too. 

tower-diagnostics-20201211-1032.zip

 

Dec 11 10:24:52 Tower kernel: usb 7-3: USB disconnect, device number 3
Dec 11 10:24:52 Tower kernel: usblp0: removed
Dec 11 10:31:31 Tower kernel: usb 5-4.2: reset full-speed USB device number 5 using xhci_hcd
Dec 11 10:31:31 Tower kernel: usb 7-5: reset full-speed USB device number 4 using xhci_hcd
Dec 11 10:31:32 Tower kernel: usb 5-1: reset full-speed USB device number 2 using xhci_hcd
Dec 11 10:31:32 Tower kernel: vfio_bar_restore: 0000:05:00.1 reset recovery - restoring bars
Dec 11 10:31:32 Tower kernel: vfio_bar_restore: 0000:05:00.0 reset recovery - restoring bars

 

Im not sure whats causing this, could the USB hub get overloaded, maybe my headphones are drawing too much power im really not sure. Any help would be very much appreciated. 

 

Thanks!