[***GUIDE*** Plex Hardware Acceleration using Intel Quick Sync]

On 7/7/2022 at 4:47 AM, PsychoRS said:

Can you confirm hw transcode working fine with HDR tonemapping enabled? I have the same CPU and, with tonemapping enabled, only get the spinning wheel on the clients.

 

In fact, I have to check both hardware transcode options for hw transcode enabling.

 

These are the settings that are working for me on the i7-11700k

[***GUIDE*** Plex Hardware Acceleration using Intel Quick Sync]

On 2/28/2022 at 7:46 PM, Dural said:

 

I seem to be having the same issue with an 11500T, h264 starts up immediately and shows hw encoding.  When I try to do the same on an h265 file it shows it starts and shows hw encoding but the client just sits there spinning.  It looks like the cpu has one thread that goes to 100% while the gpu shows no load.

 

edit-Just figured it out, uncheck Use hardware accelerated video encoding but leave Use hardware acceleration when available checked.  Immediately worked after doing this and cpu load is <20% (4 threads being used for VM so not necessarily just from transcoding) while gpu video load is ~8%.

Can confirm that this worked for me on my i7-11700k. Thank you.