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TheUnraidNoob

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Posts posted by TheUnraidNoob

  1. On 12/22/2022 at 5:22 PM, ich777 said:

    The syslog after the install tells me that something went very wrong with the card in this system and the module crashes basically.

    But I'm not entirely sure what is causing this.

     

    The fact that you can see a display output tells not much if the card is properly working since the card is not fully initialized at this stage (BIOS & Terminal), you have to actually install the drivers for the card and put a 3D load on it to see if it's properly working.

    Anyways, even if the card is working in another system it is possible that some form of hardware compatibility issue is causing this (I don't know much about those Intel motherboards that you are using, I've only heard that there can happen some weird things with certain hardware).

     

    I would recommend that you try to install the card in another system (maybe Windows would be best), install the drivers, put some 3D load on it (Furmark, 3D Mark,...) and see if it is stable for about 10 minutes.

    If that is working in the other system please create another Unraid USB Boot device and boot this exact system with this USB Boot device (don't start the Array, just register for Trail), install the CA App and try to install the Nvidia driver there <- this will not change anything to the system which you test the card in, as long as you don't start the Array.

    I know this procedure is really tedious but with this you ensure that the hardware is working and if it's a hardware compatibility issue.

     

    Hello - an update as promised. As you suspected, there was a hardware compatibility issue with my Intel server board and the RTX2060 I was trying to use. I picked up a used Quadro P620 and have followed the same install instructions. Everything is working perfectly with this card (and as a bonus, it needs far less power). Thank you again for the support, and for this brilliant plugin.

     

    • Like 1
  2. 1 hour ago, ich777 said:

    The syslog after the install tells me that something went very wrong with the card in this system and the module crashes basically.

    But I'm not entirely sure what is causing this.

     

    The fact that you can see a display output tells not much if the card is properly working since the card is not fully initialized at this stage (BIOS & Terminal), you have to actually install the drivers for the card and put a 3D load on it to see if it's properly working.

    Anyways, even if the card is working in another system it is possible that some form of hardware compatibility issue is causing this (I don't know much about those Intel motherboards that you are using, I've only heard that there can happen some weird things with certain hardware).

     

    I would recommend that you try to install the card in another system (maybe Windows would be best), install the drivers, put some 3D load on it (Furmark, 3D Mark,...) and see if it is stable for about 10 minutes.

    If that is working in the other system please create another Unraid USB Boot device and boot this exact system with this USB Boot device (don't start the Array, just register for Trail), install the CA App and try to install the Nvidia driver there <- this will not change anything to the system which you test the card in, as long as you don't start the Array.

    I know this procedure is really tedious but with this you ensure that the hardware is working and if it's a hardware compatibility issue.

     

    I will give all of this a go when I get access to a different computer. Thank you very much for the support. I will update this forum with the result!

    • Like 1
  3. 3 hours ago, ich777 said:

    If this fails that bad something is wrong with the card, please check if it is connected to power and also maybe try to re-seat it in the PCIe slot.

     

    Please uninstall the plugin, reboot, pull the Diagnostics (without the plugin installed and after a reboot it will just work fine) and then install the plugin again and post your syslog in a text file if possible.

     

    Are you sure that the card is working?

    Hello, and thank you for the continued support. I have reseated the card, and reconnected the 8-pin power connector to the card and to the PSU. Same issue upon reinstalling the plugin. I have attached the diagnostics file (generated after removing the plugin and rebooting) and also the syslog file (generated after reinstalling the plugin and attempting to access the plugin settings page).

     

    The card is definitely working:
       1. It was the card being used in my gaming rig until a week ago when I upgraded. It was stored in an anti-static bag until being installed into the server.

       2. I am able to view the server bios settings on a monitor connected to a HDMI port on the card.

    syslog.txt mimir-diagnostics-20221222-0925.zip

  4. 13 hours ago, ich777 said:

    Something went really wrong with your installation.

     

    Please do the following:

    1. Remove the plugin
    2. Execute this command from a Unraid terminal:
      rm -rf /boot/config/plugins/nvidia-driver
    3. Reboot your server
    4. Install the plugin from the CA App again and wait for the DONE button to appear, this can take a really long time depending on your internet connection (!!!don't close the pop up with the red X!!!)

     

    I would strongly recommend before doing that all that you first upgrade to Unraid 6.11.5, you are still on Unraid 6.9.2 and that version is really out of date and missing some important information for me to diagnose what went wrong from the Diagnostics.

     

    If it doesn't work after that please post the Diagnostics again.

     

     

    Hello, and thank you for getting back to me. I followed the steps above, including upgrading my Unraid OS to 6.11.5. Same problem as before. This time I am unable to generate diagnostics. When I run diagnostics from the GUI, it is getting stuck at:

     

    /usr/bin/nvidia-smi --query 2>/dev/null|todos >>'/mimir-diagnostics-20221221-2210/system/nvidia-smi.txt'

     

    I also tried running the "diagnostics" command from a terminal window, but same problem. I left it running for several hours, but it still hasn't generated a diagnostics zip file. Any further help you are willing to offer me will be greatly appreciated.

  5. 2 hours ago, alturismo said:

    start from scratch

     

    uninstall the plugin, remove the existing files from your USB drive

     

    image.png.c1a2c72cf01bf0c0031296785505b0ee.png

     

    reboot,  install again and WAIT until the done message comes up, reboot and you should be good to go.

     

     

    Thank you alturismo. I have followed these steps (including waiting for the done message to appear when installing the plugin) but I still have the same issue. Appreciate the feedback nonetheless!

  6. Hi everyone. Sorry if this is a noob error. I have installed a Nvidia RTX2060 into my server and I wish to use this for transcoding in Jellyfin. The GPU shows up in my System Devices, so I assume this means that unraid is recognising the GPU is installed:

     

    sysdev.thumb.png.5bdc58ac72787740e358226f7fbef7d3.png

     

    I have installed the Nvidia-Driver plugin following the instructions pinned to page 1 of this topic by ich777. When I go to Plugins and click the Nvidia-Driver icon (Step 4 of the instructions), all I am getting is a blank screen. There is a troubleshooting guide in the instructions, but this says that there should still be something that shows up on this screen. Does anyone know what I might have done incorrectly here?

     

     

    nvidia-driver_blank.thumb.png.83d5c1722507d6cbad883cd391f0d606.png

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