[Can't connect Plex Web UI, but docker is running]

On 9/20/2023 at 5:19 AM, greyday said:

 

Since I hate it when these things go unanswered (especially when I had the same problem and searching led me to a thread with no solution), here's what worked for me: I deleted the preferences file from appdata and then restarted the docker image. I had to "set up" the docker again, but this took like ten seconds, and all my library data was still there, no need to rescan. Steps:

 

stop docker

open terminal in-browser (or ssh in if you prefer)

navigate to mnt/user/appdata/Plex-Media-Server/Library/Application\ Support/Plex\ Media\ Server

rm Preferences.xml

start docker

open webui

 

That was it. I ended up just deleting the file as trying to copy it gave me the same not found error, and trying to view or edit it in nano resulted in an empty document. I have not found any issues thus far with this method, but note that I only use Plex for local access, other settings MAY be effected by this.

 

ALSO--if like me the reason for your hard shutdown was the UPS shutting off without sending a kill signal (thanks to the standard UPS settings not recognizing my model and the previous build of NUT being deprecated) I HIGHLY recommend Rysz's current rebuild of NUT; it's in the app tab if you search for NUT, then choose "Network UPS Tools (NUT) for UNRAID". It's working flawlessly so far...

 

I was having this issue and your suggestion of deleting the preferences file worked!  Thanks!

[Shares showing they are protected even though they are only on a single cache SSD?]

This is great!  I was thinking this might work, so it's great to see you confirm. 

[Shares showing they are protected even though they are only on a single cache SSD?]

Interesting, so even though I set those shares as cache only, they may have files still sitting on the array?   Is this expected behavior?  I attached my diagnostics zip file

unraid-server-diagnostics-20231016-1732.zip

[Shares showing they are protected even though they are only on a single cache SSD?]

I have 4 shares that are only on cache (an NVME SSD). It's a single SSD, so no redundancy. The appdata share shows the "unprotected" orange triangle as expected. However, the other three show protected. Is this a bug? Shouldn't all four show unprotected?