I know this topic comes up a lot, but just wanted to get some advice.
As per the title, I just got a brand new Seagate Exos (X18) 14TB drive and ran it through UD Preclear to sanity check everything before adding it as a replacement parity drive.
Preclear encounter errors in post-read, with S.M.A.R.T.: Reported_Uncorrect, Current_Pending_Sector and Offline_Uncorrectable all Up by 1
I then ran a SMART extended self-test and this also flagged errors. I've attached both reports to this post.
What is the best course of action, just return the drive and ask for a replacement & reference these error reports?
Disk Errors (Brand New) after Running UD Preclear
in General Support
Posted
Hi All,
I know this topic comes up a lot, but just wanted to get some advice.
As per the title, I just got a brand new Seagate Exos (X18) 14TB drive and ran it through UD Preclear to sanity check everything before adding it as a replacement parity drive.
Preclear encounter errors in post-read, with S.M.A.R.T.: Reported_Uncorrect, Current_Pending_Sector and Offline_Uncorrectable all Up by 1
I then ran a SMART extended self-test and this also flagged errors. I've attached both reports to this post.
What is the best course of action, just return the drive and ask for a replacement & reference these error reports?
Thanks!
ST14000NM000J-2TX103_ZR702HP8-20220903-0519.txt preclear_disk_ZR702HP8_24831.txt