[[Support] Djoss - CrashPlan PRO (aka CrashPlan for Small Business)]

5 hours ago, Djoss said:

 

Crashplan is known to be slow... you are not alone in this situation and a lot of people complain about that.

You can always chat with CrashPlan support team to see if they have something to propose that can improve your situation.

 

Thanks for the quick response! 

 

I realize Crashplan being slow known, but since I am seeing a very specific issue I want to be sure I am diligent.  I know myself and being complacent with known problems has caused me to miss opportunities.  

 

Is my specific issue, where Crashplan only utilizes only 1 core (out of 4 assigned) considered part of the known error?  The reason I ask is I've seen a lot of posts about "high CPU" however nothing about not utilizing multiple cores properly.  Maybe the de-dup or compression process is single threaded?

I will check with Crashplan, but if anyone else has ideas or has this problem let me know.  I mean its very possible I hosed a configuration somewhere since I'm a n00b

[[Support] Djoss - CrashPlan PRO (aka CrashPlan for Small Business)]

I wanted to toss a question out to the community regarding slow backup times in the Crashplan Pro container.  I realize its Crashplan itself, not the container which as been awesome.  Unfortunately I just had too much data to migrate, so I needed to start fresh.  Before I go on, I want to be sure I show my appreciation for the work on the container.

 

Keep in mind I've already attempted to self serve spending several hours on both Unraid, Crashplan and Docker.  Also keep in mind I'm a relative noob.  That said, here's a summary:

 

Issue:  Despite having 4 cores (2 Real & 2 HyperTHread) assigned Crashplan dances between core to core pinned each one at 100%, but never using more than 1 (effectively only using 25% assigned resources).  I assume the majority of processing is dedup, so I figured more efficient processor usage would help,  but I am not sure.  

 

Background:

- Dual 2650 Xeons (32 Cores) / 64 GB Memory.

- Verified Cores & HT Partners are correct.

- Glances shows 500% processor (odd) but dashboard still shows 100.

- Gave Crashplan 10GB of memory (verified its done properly).

- Set CPU to 100% on Crashplan Central Console for both both active and idle user.

- Average aka "effective bandwidth" = 4 mbits" out of 15 meg up.

 

Thoughts?

 

Thanks in advance!

[[Support] Djoss - CrashPlan PRO (aka CrashPlan for Small Business)]

Hey all, I have a small issue I wanted to bring up the community.  I am a bit of a n00b, so its possible that its something simple or stupid I am doing.  However, doing a few hours of research has still left me stumped.

 

Before I go on, I have to say thanks for putting together this Crashplan Pro docker.  I realize hours and hours of effort go into developing things like this.  I've had great success with Home and was happy to be able to migrate over to Pro since CP Home is bailing out on us.

 

My issue:  I tried a test restore of a few dockers in "appdata" and found that Crashplan Pro failed with a super ambiguous error message "- Uknown problem for /storage/appdata/"  All files and directories fail, so I just see this message over and over again (sample attached). 

 

A few notes:

1-  I did delete the teamspeak3 directory from appdata, so there were no file conflicts.

2-  When I did the restore, I selected the files from /storage/appdata/ and clicked the teamspeak3 directory

3-  I've tried this with different folders in /appdata all with the same results

4-  I did not see a permissions issue, but I am a noob so I can miss things - right now appdata is set 777 with nobody / users.

5-  When I restored from Crashplan Pro GUI - I selected to restore to the "Original Location" for destination / "Overwrite" for file conflicts / "Original" for file permissions.

 

It does work if I restore to /config - which is the default setting in CP Pro!

 

Any ideas?  I mean I can restore to /config and copy over, but I was wondering if I was doing something wrong.  I'd rather be able to restore to an original directory to restore.

 

Thanks in advance!