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PCIe USB Controller causing Unraid to reboot on shutdown / crash on VM shutdown

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Hi,

 

I've been using Unraid for a couple months and have been able to find most of the answers I need through these forums/reddit but I have come across a problem that I cannot figure out.

 

I have recently installed this card https://www.amazon.com/Inateck-Express-15-Pin-Connector-KT5001/dp/B00FPIMJEW/ref=sr_1_1?dchild=1&keywords=kt5001&qid=1610184099&sr=8-1 into my system and noticed some weird issues.

 

The first issue has to do with VM passthrough.  I am able to successfully pass the device into my windows10 VM and hot swap devices. But once I shutdown the VM it causes the Unraid Web GUI to lock up completely.  I'm also not able to ping the system using the command prompt.  I don't know how to use SSH so I'm not sure if would be reachable that way but I doubt it since I'm unable to ping.

 

After it locked up I did a forced power down by holding the power button and restarting the server.  I cancelled the parity check so that I could troubleshoot further.  I tried to start and shutdown the VM to see if the problem would replicate which it did.  From there, I decided I would try to move my boot drive to the PCIe USB Card and see if I could boot off the card and pass my motherboards USB controller instead.  All my motherboard USB controllers are in one IOMMU group regardless of ACS override setting which is why I got the card in the first place.

 

The second issue came up when I went to power down the server so I could move my flash drive.  I waited a few minutes and when I went to the server all the fans/lights were on so I checked the Web GUI and the server was still on.  I powered down again and it just rebooted after a few seconds.  I removed the PCIe USB card and was then able to successfully shut down the server.

 

On searching through the forums about this issue I see most of the responses are about hardware incompatibility issue or BIOS power settings.  I've seen a few posts of people using this card but they're mostly older.  I've also not seen many, if any, that have my motherboard.  I tried looking through BIOS but it's a bit over my head.

 

I have left the card out of the system for the time being and running a parity check to be sure data is fine.  Let me know any other information you need.  Thanks.

 

 

System Specs

Unraid 6.9.0-rc2

i5-10400 - w/ iGPU passed to plex

GIGABYTE Z490 Vision G

MSI RX 470 passed to VM

 

 

 

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