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SOLVED: Cant access the webui and cannot telnet into established server (version 6.5.3). Diagnostics attached

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Was updating a docker (i think unrelated), system became unresponsive and in-accessible. Rebooted and realized I still couldn't access the UI or connect via telnet (putty).  

 

unraid 6.5.3 

 

Was able to access via local monitor/KB and grabbed Diagnostics (attached).tower-diagnostics-20211220-2258.zip

Edited by jamesk9

  • Author

I started the UI (locally) in safe mode, still unable to access the webUI and cant telnet in.  Verified the configured IP and noticed that the files SSH_host_key and SSH_host_key_pub both show 0 as the filesize.  Saw a different post were CHBMB was recommending a user to delete the key files in the SSH directory if they show 0 as the filesize, but didnt specify which key files (I have 10 different).  I deleted the two showing 0 kb and am still experiencing the same connectivity issues.

 

  • jamesk9 changed the title to SOLVED: Cant access the webui and cannot telnet into established server (version 6.5.3). Diagnostics attached
  • Author

Rebooted the router, I think DHCP grabbed the ip address during a server reboot.  

 

Or 

 

Deleting those two SSH key files fixed it.

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