Pulseway recently stopped working, works after reboot then dies minutes later *UPDATE: Maybe resolved*

[radfx]

Hi everyone, ill start with im quite a noob here, but i managed to get pulseway working and reporting for about 2 years now without issue following guides here and on YouTube.

Recently it popped up saying my server was offline in the middle of the day, but i could still VPN into it, so i remotely restarted (i know the uptime was lost) and it shows as all good with pulseway saying its online,  then a few mins later, back to offline.

i havent changed any settings and cant find anything on an update to pulseway thats causing issues.

i can manually run pulseway from terminal

/etc/rc.d/rc.pulseway start
Starting Pulseway Daemon ... Error!

and get an error but I am not even sure if its suppose to be able to run from here but produces these errors when i do:

May 13 00:24:03 SERVER kernel: pulsewayd[28128]: segfault at 7fff57866939 ip 0000000000480968 sp 00007ffe57856880 error 6 in pulsewayd[406000+589000]

 

so im stumped, i dont even know how to look through the logs to see whats causing the happy start then crash.

nothing life threatening here, but any help would be appreciated

Edited May 15, 2022 by radfx
upating issue and adding logs

[radfx]

i found out how to access the logs, it appears to load V6.5 at the start then tries to load 8.11 and fails

cat /var/log/syslog | grep pulseway
May 12 21:20:24 Servername pulseway: Starting Pulseway Daemon version 6.5 (2019082205)
May 12 21:20:24 Servername pulseway: Configuration read successfully!
May 12 21:20:36 Servername pulseway-update: Copy to directory /var/pulseway/update
May 12 21:20:36 Servername pulseway-update: Copy to directory /var/pulseway/update/usr
May 12 21:20:36 Servername pulseway-update: Copy to directory /var/pulseway/update/usr/sbin
May 12 21:20:36 Servername pulseway-update: Copy to directory /var/pulseway/update/etc
May 12 21:20:36 Servername pulseway-update: Copy to directory /var/pulseway/update/etc/systemd
May 12 21:20:36 Servername pulseway-update: Create directory /var/pulseway/update/etc/systemd
May 12 21:20:36 Servername pulseway-update: Copy to directory /var/pulseway/update/etc/systemd/system
May 12 21:20:36 Servername pulseway-update: Create directory /var/pulseway/update/etc/systemd/system
May 12 21:20:36 Servername pulseway-update: Copy to directory /var/pulseway/update/etc/pulseway
May 12 21:20:36 Servername pulseway-update: Reload systemd
May 12 21:20:36 Servername pulseway-update: Start the daemon via systemd
May 12 21:20:36 Servername pulseway-update: Could not start the daemon via systemd: error code 127
May 12 21:20:36 Servername pulseway-update: Start the daemon via 'service' command
May 12 21:20:36 Servername pulseway-update: Could not start the daemon via 'service' command: error code 127
May 12 21:20:36 Servername pulseway-update: Start the daemon service via /usr/sbin/pulsewayd
May 12 21:20:36 Servername pulseway: Starting Pulseway Daemon version 8.11 (2022050601)
May 12 21:20:36 Servername pulseway: Got exception signal: 11
May 12 21:20:36 Servername kernel: pulsewayd[7374]: segfault at 7ffe1ca12839 ip 0000000000480968 sp 00007ffd1ca02780 error 6 in pulsewayd[406000+589000]
May 13 00:24:03 Servername pulseway: Starting Pulseway Daemon version 8.11 (2022050601)
May 13 00:24:03 Servername pulseway: Got exception signal: 11
May 13 00:24:03 Servername kernel: pulsewayd[28128]: segfault at 7fff57866939 ip 0000000000480968 sp 00007ffe57856880 error 6 in pulsewayd[406000+589000]
May 13 00:24:29 Servername pulseway: Starting Pulseway Daemon version 8.11 (2022050601)
May 13 00:24:29 Servername pulseway: Got exception signal: 11
May 13 00:24:29 Servername kernel: pulsewayd[29070]: segfault at 7ffd573c3c09 ip 0000000000480968 sp 00007ffc573b3b50 error 6 in pulsewayd[406000+589000]
May 13 00:24:43 Servername pulseway: Starting Pulseway Daemon version 8.11 (2022050601)
May 13 00:24:43 Servername pulseway: Got exception signal: 11
May 13 00:24:43 Servername kernel: pulsewayd[29578]: segfault at 7ffefac31139 ip 0000000000480968 sp 00007ffdfac21080 error 6 in pulsewayd[406000+589000]
May 15 16:06:29 Servername pulseway: Starting Pulseway Daemon version 8.11 (2022050601)
May 15 16:06:29 Servername pulseway: Got exception signal: 11
May 15 16:06:29 Servername kernel: pulsewayd[6946]: segfault at 7ffebc726f69 ip 0000000000480968 sp 00007ffdbc716eb0 error 6 in pulsewayd[406000+589000]

 

I have edited the config XML file to read false for updates and rebooted. the logs still indicate that its starts with 6.5 then loads 8.11, it seems to be running, the only difference on this reboot is there is a "pulseway: Received request Change token '*HIDDEN*'  from device Id: 'SERVER'"

so maybe editing the config forced something to reset?

as of now its been running for over 5 mins where before it would bombs out about 30 seconds after start.