October 24, 20223 yr I'm a new Unraid user, and this is the second time I've have this issue over the past 2-3 weeks. Basically, I can't mount any share as my domain administrator account due to the error in the subject line. However I can mount the same share using a different domain account. If do a wbinfo -i for the administrator, I get the following: wbinfo -i administator failed to call wbcGetpwnam: WBC_ERR_DOMAIN_NOT_FOUND Could not get info for user administator If I do it for another account, it works fine and I can mount a share under this account wbinfo -i userx userx:*:41101234:411012306:userx:/home/AD/userx:/bin/false If I check the status of the domain join, it's fine as well - net ads info and status both output as expected. The first time this happened I ended up rebooting and rejoining the domain. Obviously, this is not an acceptable solution and hopefully someone has a solution.. Thanks.
November 30, 20223 yr Author Incase anyone runs into this issue, it seems Unraid is using a deprecated idmap backend as the default. Check this thread as users have reported this multiple times in the past. The settings in the link did resolve my issue. Unraid- change the default idmap backend so more people don't have to waste their time.
February 23, 20233 yr On 10/23/2022 at 8:21 PM, Ati2 said: I'm a new Unraid user, and this is the second time I've have this issue over the past 2-3 weeks. Basically, I can't mount any share as my domain administrator account due to the error in the subject line. However I can mount the same share using a different domain account. If do a wbinfo -i for the administrator, I get the following: wbinfo -i administator failed to call wbcGetpwnam: WBC_ERR_DOMAIN_NOT_FOUND Could not get info for user administator If I do it for another account, it works fine and I can mount a share under this account wbinfo -i userx userx:*:41101234:411012306:userx:/home/AD/userx:/bin/false If I check the status of the domain join, it's fine as well - net ads info and status both output as expected. The first time this happened I ended up rebooting and rejoining the domain. Obviously, this is not an acceptable solution and hopefully someone has a solution.. Thanks. Thanks for this. I just installed unraid and just joined the forums to say thanks. This helped me solve the same issue.
March 6, 20233 yr Author Good to hear that it helped you. It was such a pain to deal with as the issue would come up randomly a few days after reboot. I asked Unraid to fix it in the next version and set the idmap backend correctly. Hope they do.
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