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APC SmartUPS SMT3000RM2U Question

TheIlluminate
in General Support

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So I have the titled UPS and I would like to connect it to unraid for obvious reasons.  I had unraid hooked up to an APC 1000 desktop version and it connected just fine and still connects just fine over the RJ50 to USB cable.  However when I hook up the new one it doesn't connect or see it. I've tried all the combos of cables and APC in unraid.  The date of manufacture for the Smart UPS is 2011 if that helps.

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