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Disk Errors

Featured Replies

So I was looking at the web interface today and noticed that one of my drives is showing 1213 errors. I looked at the syslog and there seems to be a lot of handle_stripe read errors showing up when my server did its parity check on the first. The parity check says everything is fine so I am just looking for some informed opinions about what is going on. I am running 5beta6a (its been running great for everything I use it for and figured I would wait til the final to update). I have included a smart report and syslog to assist in determining the issue.

 

 

 

 

 

 

 

smartctl 5.40 2010-10-16 r3189 [i486-slackware-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Green (Adv. Format) family
Device Model:     WDC WD20EARS-00MVWB0
Serial Number:    WD-WCAZA2955441
Firmware Version: 51.0AB51
User Capacity:    2,000,398,934,016 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Sun Nov  6 21:23:21 2011 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x84)	Offline data collection activity
				was suspended by an interrupting command from host.
				Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
				without error or no self-test has ever 
				been run.
Total time to complete Offline 
data collection: 		 (37980) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
				Auto Offline data collection on/off support.
				Suspend Offline collection upon new
				command.
				Offline surface scan supported.
				Self-test supported.
				Conveyance Self-test supported.
				Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
				power-saving mode.
				Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
				General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 255) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x3035)	SCT Status supported.
				SCT Feature Control supported.
				SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   199   199   051    Pre-fail  Always       -       539
  3 Spin_Up_Time            0x0027   206   171   021    Pre-fail  Always       -       4691
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       73
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   096   096   000    Old_age   Always       -       3600
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       17
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       9
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       535
194 Temperature_Celsius     0x0022   109   103   000    Old_age   Always       -       41
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   001   001   000    Old_age   Always       -       65506
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
ATA Error Count: 12 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 12 occurred at disk power-on lifetime: 3458 hours (144 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 c8 b0 00 e0  Error: UNC at LBA = 0x0000b0c8 = 45256

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 c8 b0 00 e0 08   2d+06:51:32.725  READ DMA
  ef 10 02 00 00 00 a0 08   2d+06:51:32.725  SET FEATURES [Reserved for Serial ATA]
  ec 00 00 00 00 00 a0 08   2d+06:51:32.721  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08   2d+06:51:32.721  SET FEATURES [set transfer mode]

Error 11 occurred at disk power-on lifetime: 3458 hours (144 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 c8 b0 00 e0  Error: UNC at LBA = 0x0000b0c8 = 45256

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 c8 b0 00 e0 08   2d+06:51:30.040  READ DMA
  ef 10 02 00 00 00 a0 08   2d+06:51:30.040  SET FEATURES [Reserved for Serial ATA]
  ec 00 00 00 00 00 a0 08   2d+06:51:30.036  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08   2d+06:51:30.036  SET FEATURES [set transfer mode]

Error 10 occurred at disk power-on lifetime: 3458 hours (144 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 c8 b0 00 e0  Error: UNC at LBA = 0x0000b0c8 = 45256

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 c8 b0 00 e0 08   2d+06:51:27.355  READ DMA
  ef 10 02 00 00 00 a0 08   2d+06:51:27.355  SET FEATURES [Reserved for Serial ATA]
  ec 00 00 00 00 00 a0 08   2d+06:51:27.351  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08   2d+06:51:27.351  SET FEATURES [set transfer mode]

Error 9 occurred at disk power-on lifetime: 3458 hours (144 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 c8 b0 00 e0  Error: UNC at LBA = 0x0000b0c8 = 45256

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 c8 b0 00 e0 08   2d+06:51:24.669  READ DMA
  ef 10 02 00 00 00 a0 08   2d+06:51:24.669  SET FEATURES [Reserved for Serial ATA]
  ec 00 00 00 00 00 a0 08   2d+06:51:24.665  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08   2d+06:51:24.665  SET FEATURES [set transfer mode]

Error 8 occurred at disk power-on lifetime: 3458 hours (144 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 c8 b0 00 e0  Error: UNC at LBA = 0x0000b0c8 = 45256

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 c8 b0 00 e0 08   2d+06:51:21.985  READ DMA
  ef 10 02 00 00 00 a0 08   2d+06:51:21.985  SET FEATURES [Reserved for Serial ATA]
  ec 00 00 00 00 00 a0 08   2d+06:51:21.981  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08   2d+06:51:21.981  SET FEATURES [set transfer mode]

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

syslog.zip

So I was looking at the web interface today and noticed that one of my drives is showing 1213 errors. I looked at the syslog and there seems to be a lot of handle_stripe read errors showing up when my server did its parity check on the first. The parity check says everything is fine so I am just looking for some informed opinions about what is going on. I am running 5beta6a (its been running great for everything I use it for and figured I would wait til the final to update). I have included a smart report and syslog to assist in determining the issue.

 

 

 

 

 

 

 

smartctl 5.40 2010-10-16 r3189 [i486-slackware-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Green (Adv. Format) family
Device Model:     WDC WD20EARS-00MVWB0
Serial Number:    WD-WCAZA2955441
Firmware Version: 51.0AB51
User Capacity:    2,000,398,934,016 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Sun Nov  6 21:23:21 2011 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x84)	Offline data collection activity
				was suspended by an interrupting command from host.
				Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
				without error or no self-test has ever 
				been run.
Total time to complete Offline 
data collection: 		 (37980) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
				Auto Offline data collection on/off support.
				Suspend Offline collection upon new
				command.
				Offline surface scan supported.
				Self-test supported.
				Conveyance Self-test supported.
				Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
				power-saving mode.
				Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
				General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 255) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x3035)	SCT Status supported.
				SCT Feature Control supported.
				SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   199   199   051    Pre-fail  Always       -       539
  3 Spin_Up_Time            0x0027   206   171   021    Pre-fail  Always       -       4691
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       73
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   096   096   000    Old_age   Always       -       3600
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       17
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       9
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       535
194 Temperature_Celsius     0x0022   109   103   000    Old_age   Always       -       41
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   001   001   000    Old_age   Always       -       65506
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
ATA Error Count: 12 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 12 occurred at disk power-on lifetime: 3458 hours (144 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 c8 b0 00 e0  Error: UNC at LBA = 0x0000b0c8 = 45256

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 c8 b0 00 e0 08   2d+06:51:32.725  READ DMA
  ef 10 02 00 00 00 a0 08   2d+06:51:32.725  SET FEATURES [Reserved for Serial ATA]
  ec 00 00 00 00 00 a0 08   2d+06:51:32.721  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08   2d+06:51:32.721  SET FEATURES [set transfer mode]

Error 11 occurred at disk power-on lifetime: 3458 hours (144 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 c8 b0 00 e0  Error: UNC at LBA = 0x0000b0c8 = 45256

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 c8 b0 00 e0 08   2d+06:51:30.040  READ DMA
  ef 10 02 00 00 00 a0 08   2d+06:51:30.040  SET FEATURES [Reserved for Serial ATA]
  ec 00 00 00 00 00 a0 08   2d+06:51:30.036  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08   2d+06:51:30.036  SET FEATURES [set transfer mode]

Error 10 occurred at disk power-on lifetime: 3458 hours (144 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 c8 b0 00 e0  Error: UNC at LBA = 0x0000b0c8 = 45256

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 c8 b0 00 e0 08   2d+06:51:27.355  READ DMA
  ef 10 02 00 00 00 a0 08   2d+06:51:27.355  SET FEATURES [Reserved for Serial ATA]
  ec 00 00 00 00 00 a0 08   2d+06:51:27.351  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08   2d+06:51:27.351  SET FEATURES [set transfer mode]

Error 9 occurred at disk power-on lifetime: 3458 hours (144 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 c8 b0 00 e0  Error: UNC at LBA = 0x0000b0c8 = 45256

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 c8 b0 00 e0 08   2d+06:51:24.669  READ DMA
  ef 10 02 00 00 00 a0 08   2d+06:51:24.669  SET FEATURES [Reserved for Serial ATA]
  ec 00 00 00 00 00 a0 08   2d+06:51:24.665  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08   2d+06:51:24.665  SET FEATURES [set transfer mode]

Error 8 occurred at disk power-on lifetime: 3458 hours (144 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 c8 b0 00 e0  Error: UNC at LBA = 0x0000b0c8 = 45256

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 00 c8 b0 00 e0 08   2d+06:51:21.985  READ DMA
  ef 10 02 00 00 00 a0 08   2d+06:51:21.985  SET FEATURES [Reserved for Serial ATA]
  ec 00 00 00 00 00 a0 08   2d+06:51:21.981  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08   2d+06:51:21.981  SET FEATURES [set transfer mode]

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Basically, your disk has failed.

 

There are over 65000 sectors waiting re-allocation when next written, and I can guarantee the disk does not have that many spare.

 

Replace the disk.

197 Current_Pending_Sector  0x0032  001  001  000    Old_age  Always      -      65506

  • Author

Thanks Joe.

Archived

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