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Network Unreachable

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I just built a new system for NAS, this is my first time using unraid.

MB is gigabyte EP35-DS3R

 

System boots on flash fine, but does not show up on network.

network config is set to use DHCP

 

when i login on the box and try to ping my other computers , i get

destination unreachable.

 

I thought it might be the onboard nic, so i disabled it and installed an

add on card. still the same thing.

 

Made sure I was using a Cat 5e cable.

 

Any ideas?

 

 

 

Since you have a monitor/keyboard, after system boots, log in via console and then, type the following command:

mount

It will let you know if the flash drive got mounted at /boot.  A frequent problem with newly loaded flash drives are that their volume label is not set properly.  This will prevent it from being mounted and its configuration files appear to be missing.  This will prevent the network module from being loaded.

 

One line in the output of the mount command should look something like this:

/dev/sda1 on /boot type vfat (rw)

 

The device could be /dev/sda1, sdb1, sdc1, sdd1 ... etc.  the actual device will depend on your hardware.  the unRAID software uses the volume label to determine which device is the flash drive. Once found and mounted, it can then read the configuration files stored on it.

 

Also, try

ls -l /dev/disk/by-label

It should look something like this:

[pre]ls -l /dev/disk/by-label

total 0

lrwxrwxrwx 1 root root 10 Apr 10 17:50 UNRAID -> ../../sda1

[/pre]

 

If the UNRAID label is not present (and in all capital letters) then you must set it. Plug the flash drive into a windows PC, right click on the drive letter of the flash drive, and choose "properties"  There you can set the volume label to UNRAID.

 

If the UNRAID label is present try this:

ls /boot

You should see the files you copied onto your flash drive listed.

If you can see files, your flash drive mounted, please copy the system log to the the Flash drive by typing:

umask 000

cp  /var/log/syslog /boot/syslog.txt

 

Try this command to see if an IP address was assigned:

ifconfig

 

output will look like this:

[pre]

ifconfig

eth0      Link encap:Ethernet  HWaddr 00:11:11:75:FB:7E

          inet addr:192.168.2.2  Bcast:192.168.2.255  Mask:255.255.255.0

          UP BROADCAST NOTRAILERS RUNNING MULTICAST  MTU:1500  Metric:1

          RX packets:136596864 errors:0 dropped:0 overruns:0 frame:4

          TX packets:115337321 errors:0 dropped:0 overruns:0 carrier:0

          collisions:0 txqueuelen:1000

          RX bytes:4218106419 (3.9 GiB)  TX bytes:402826027 (384.1 MiB)

 

lo        Link encap:Local Loopback

          inet addr:127.0.0.1  Mask:255.0.0.0

          UP LOOPBACK RUNNING  MTU:16436  Metric:1

          RX packets:864 errors:0 dropped:0 overruns:0 frame:0

          TX packets:864 errors:0 dropped:0 overruns:0 carrier:0

          collisions:0 txqueuelen:0

          RX bytes:96488 (94.2 KiB)  TX bytes:96488 (94.2 KiB)

[/pre]

Lastly, to see which network card interface module was loaded, type:

lsmod

 

Oh yes, now that you have all this info to return on your next post, power down your server by typing:

poweroff

 

Then, unplug the flash drive, put it in a windows PC, copy the syslog.txt file from it to attach to your next post.

 

Joe L.

  • Author

thanks for the detailed response joe, i really appreciate it.

the label was not present, after adding that, I found that

i couldnt get an ip on the added nic card, so i went back and

reenabled the onboard lan and its working now.

 

thanks again for your help I really appreciate it, and hopefully

your post will help some others as well.

 

-ClanK

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