Hi,

I have a very strange bug that I don't understand. I'm using a remote Unraid server that normally works fine, except that whenever I start downloads that use a lot of bandwidth, I completely lose access to Unraid from the internet. However, if I connect through a VM (hosted on Unraid), I can access it and see that Unraid itself no longer has internet access (for example, MyUnraid authentication fails). I don’t understand why this issue only occurs when I’m using a lot of bandwidth, and what could be causing it?

 

Thank for any help 

 

For technical information I used the Unraid version 7.0.0-beta.4 (but I have the same issue with the precedent beta) on an Asrock ASRock Z690 Extreme with a Intel® Core™ i7-14700 CPU 2 graphics card (3090, 4070) I am using bonding on two Ethernet ports, and my router supports it. I will attach the diagnostic file tomorrow.

Edited November 12, 20241 yr by Gunnm

The bug is reproduced Unraid no longer has internet access but I can connect to a VM which is started here are the traces that I was able to take:

 

Nov 12 23:48:52 nas acpid: input device has been disconnected, fd 15
Nov 12 23:48:58 nas webgui: AFFiNE: Could not download icon https://raw.githubusercontent.com/toeverything/AFFiNE/canary/packages/frontend/electron/resources/icons/icon.png
Nov 12 23:48:59 nas webgui: Retrom: Could not download icon https://raw.githubusercontent.com/nwithan8/unraid_templates/master/images/retrom-icon.png
Nov 12 23:49:03 nas kernel: traps: light-locker[917478] trap int3 ip:150e8aff77d7 sp:7ffe6028bb00 error:0 in libglib-2.0.so.0.7400.6[150e8afb9000+8d000]
Nov 12 23:49:03 nas kernel: input: Mouse passthrough as /devices/virtual/input/input17
Nov 12 23:49:03 nas kernel: input: Wolf mouse (abs) virtual device as /devices/virtual/input/input18
Nov 12 23:49:03 nas kernel: input: Keyboard passthrough as /devices/virtual/input/input19
Nov 12 23:49:03 nas kernel: input: Sunshine Nintendo (virtual) pad as /devices/virtual/input/input20
Nov 12 23:49:03 nas kernel: input: Sunshine X-Box One (virtual) pad as /devices/virtual/input/input21
Nov 12 23:49:03 nas elogind-daemon[2132]: Watching system buttons on /dev/input/event12 (Keyboard passthrough)
Nov 12 23:49:04 nas kernel: x86/split lock detection: #AC: CHTTPClientThre/917930 took a split_lock trap at address: 0x5667691f
Nov 12 23:49:13 nas kernel: x86/split lock detection: #AC: CJobMgr::m_Work/919208 took a split_lock trap at address: 0x2039d49f
Nov 12 23:49:14 nas kernel: x86/split lock detection: #AC: CJobMgr::m_Work/919264 took a split_lock trap at address: 0x2039d49f
Nov 12 23:49:14 nas kernel: x86/split lock detection: #AC: CJobMgr::m_Work/919288 took a split_lock trap at address: 0x2039d49f
Nov 12 23:49:51 nas kernel: x86/split lock detection: #AC: CJobMgr::m_Work/923639 took a split_lock trap at address: 0x2039d49f
Nov 12 23:50:00 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 105 (41% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 12 23:50:01 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 105 (41% @ 630rpm) to: 55 (21% @ 0rpm)
Nov 12 23:50:04 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 80 (31% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 12 23:50:05 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 105 (41% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 12 23:50:08 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 105 (41% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 12 23:50:09 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 105 (41% @ 1422rpm) to: 55 (21% @ 967rpm)
Nov 12 23:50:09 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 105 (41% @ 675rpm) to: 55 (21% @ 358rpm)
Nov 12 23:51:12 nas kernel: x86/split lock detection: #AC: CJobMgr::m_Work/933424 took a split_lock trap at address: 0x2039d49f
Nov 12 23:52:07 nas kernel: x86/split lock detection: #AC: IPC:CSteamEngin/919203 took a split_lock trap at address: 0x2039d4da
Nov 12 23:53:50 nas kernel: x86/split lock detection: #AC: CJobMgr::m_Work/950703 took a split_lock trap at address: 0x2039d49f
Nov 12 23:55:24 nas webgui: AFFiNE: Could not download icon https://raw.githubusercontent.com/toeverything/AFFiNE/canary/packages/frontend/electron/resources/icons/icon.png
Nov 12 23:55:24 nas webgui: Retrom: Could not download icon https://raw.githubusercontent.com/nwithan8/unraid_templates/master/images/retrom-icon.png
Nov 12 23:56:56 nas kernel: x86/split lock detection: #AC: CJobMgr::m_Work/974083 took a split_lock trap at address: 0x2039d49f
Nov 13 00:10:06 nas autofan: Highest disk temp is 38C, adjusting fan speed from: 55 (21% @ 0rpm) to: 80 (31% @ 0rpm)
Nov 13 00:10:07 nas autofan: Highest disk temp is 38C, adjusting fan speed from: 55 (21% @ 0rpm) to: 80 (31% @ 0rpm)
Nov 13 00:10:10 nas autofan: Highest disk temp is 38C, adjusting fan speed from: 55 (21% @ 0rpm) to: 80 (31% @ 0rpm)
Nov 13 00:10:11 nas autofan: Highest disk temp is 38C, adjusting fan speed from: 55 (21% @ 0rpm) to: 80 (31% @ 0rpm)
Nov 13 00:10:14 nas autofan: Highest disk temp is 38C, adjusting fan speed from: 55 (21% @ 0rpm) to: 80 (31% @ 0rpm)
Nov 13 00:10:15 nas autofan: Highest disk temp is 38C, adjusting fan speed from: 55 (21% @ 827rpm) to: 80 (31% @ 1121rpm)
Nov 13 00:10:16 nas autofan: Highest disk temp is 38C, adjusting fan speed from: 55 (21% @ 354rpm) to: 80 (31% @ 515rpm)
Nov 13 00:15:12 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 80 (31% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 13 00:15:12 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 80 (31% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 13 00:15:16 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 80 (31% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 13 00:15:16 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 80 (31% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 13 00:15:19 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 80 (31% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 13 00:15:21 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 80 (31% @ 1143rpm) to: 55 (21% @ 885rpm)
Nov 13 00:15:21 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 80 (31% @ 522rpm) to: 55 (21% @ 366rpm)
Nov 13 00:25:12 nas emhttpd: spinning down /dev/sdd
Nov 13 00:25:12 nas emhttpd: spinning down /dev/sde
Nov 13 00:25:12 nas emhttpd: spinning down /dev/sdb
Nov 13 00:25:47 nas kernel: mdcmd (47): set md_write_method 0
Nov 13 00:25:47 nas kernel: 
Nov 13 00:36:26 nas monitor_nchan: Stop running nchan processes
Nov 13 00:39:12 nas flash_backup: adding task: /usr/local/emhttp/plugins/dynamix.my.servers/scripts/UpdateFlashBackup update
Nov 13 00:39:20 nas emhttpd: read SMART /dev/sdb
Nov 13 00:45:19 nas autofan: Highest disk temp is 36C, adjusting fan speed from: 55 (21% @ 0rpm) to: 30 (11% @ 0rpm)
Nov 13 00:45:19 nas autofan: Highest disk temp is 36C, adjusting fan speed from: 55 (21% @ 0rpm) to: 30 (11% @ 0rpm)
Nov 13 00:45:22 nas autofan: Highest disk temp is 36C, adjusting fan speed from: 55 (21% @ 0rpm) to: 30 (11% @ 0rpm)
Nov 13 00:45:23 nas autofan: Highest disk temp is 36C, adjusting fan speed from: 55 (21% @ 0rpm) to: 30 (11% @ 0rpm)
Nov 13 00:45:26 nas autofan: Highest disk temp is 36C, adjusting fan speed from: 55 (21% @ 0rpm) to: 30 (11% @ 0rpm)
Nov 13 00:45:27 nas autofan: Highest disk temp is 36C, adjusting fan speed from: 55 (21% @ 821rpm) to: 30 (11% @ 519rpm)
Nov 13 00:45:27 nas autofan: Highest disk temp is 36C, adjusting fan speed from: 55 (21% @ 356rpm) to: 30 (11% @ 202rpm)
Nov 13 00:47:24 nas kernel: wine64-preloade[1270099]: segfault at 7ffffffefa98 ip 0000149c466f75b9 sp 00007ffffffefaa0 error 6 in wine64-preloader[149c466f7000+2000] likely on CPU 21 (core 37, socket 0)
Nov 13 00:47:24 nas kernel: Code: 63 d0 e8 ee fa ff ff 48 81 c4 d0 01 00 00 5d c3 90 41 57 41 56 41 55 41 54 55 48 89 fd 53 48 89 f3 31 f6 48 81 ec 18 0b 00 00 <e8> ee fa ff ff 83 f8 ff 0f 84 91 05 00 00 4c 8d a4 24 10 03 00 00
Nov 13 00:48:02 nas webgui: AFFiNE: Could not download icon https://raw.githubusercontent.com/toeverything/AFFiNE/canary/packages/frontend/electron/resources/icons/icon.png
Nov 13 00:48:07 nas webgui: AFFiNE: Could not download icon https://raw.githubusercontent.com/toeverything/AFFiNE/canary/packages/frontend/electron/resources/icons/icon.png
Nov 13 00:48:08 nas webgui: Retrom: Could not download icon https://raw.githubusercontent.com/nwithan8/unraid_templates/master/images/retrom-icon.png
Nov 13 00:48:18 nas acpid: input device has been disconnected, fd 15
Nov 13 00:48:20 nas webgui: AFFiNE: Could not download icon https://raw.githubusercontent.com/toeverything/AFFiNE/canary/packages/frontend/electron/resources/icons/icon.png
Nov 13 00:48:21 nas webgui: Retrom: Could not download icon https://raw.githubusercontent.com/nwithan8/unraid_templates/master/images/retrom-icon.png
Nov 13 00:48:25 nas kernel: traps: light-locker[1274833] trap int3 ip:148689bcd7d7 sp:7ffea2ad5840 error:0 in libglib-2.0.so.0.7400.6[148689b8f000+8d000]
Nov 13 00:48:26 nas kernel: input: Mouse passthrough as /devices/virtual/input/input22
Nov 13 00:48:26 nas kernel: input: Wolf mouse (abs) virtual device as /devices/virtual/input/input23
Nov 13 00:48:26 nas kernel: input: Keyboard passthrough as /devices/virtual/input/input24
Nov 13 00:48:26 nas kernel: input: Sunshine Nintendo (virtual) pad as /devices/virtual/input/input25
Nov 13 00:48:26 nas kernel: input: Sunshine X-Box One (virtual) pad as /devices/virtual/input/input26
Nov 13 00:48:26 nas elogind-daemon[2132]: Watching system buttons on /dev/input/event12 (Keyboard passthrough)
Nov 13 00:48:26 nas kernel: x86/split lock detection: #AC: CHTTPClientThre/1275069 took a split_lock trap at address: 0x565e791f
Nov 13 00:48:33 nas kernel: x86/split lock detection: #AC: CJobMgr::m_Work/1275499 took a split_lock trap at address: 0x203e649f
Nov 13 00:48:34 nas kernel: x86/split lock detection: #AC: CJobMgr::m_Work/1275584 took a split_lock trap at address: 0x203e649f
Nov 13 00:48:34 nas kernel: x86/split lock detection: #AC: CJobMgr::m_Work/1275558 took a split_lock trap at address: 0x203e649f
Nov 13 00:48:34 nas emhttpd: read SMART /dev/sdd
Nov 13 00:48:34 nas emhttpd: read SMART /dev/sde
Nov 13 00:48:47 nas webgui: Retrom: Could not download icon https://raw.githubusercontent.com/nwithan8/unraid_templates/master/images/retrom-icon.png
Nov 13 00:49:08 nas kernel: x86/split lock detection: #AC: CJobMgr::m_Work/1278594 took a split_lock trap at address: 0x203e649f
Nov 13 00:50:24 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 30 (11% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 13 00:50:24 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 30 (11% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 13 00:50:27 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 30 (11% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 13 00:50:28 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 30 (11% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 13 00:50:31 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 30 (11% @ 0rpm) to: 55 (21% @ 0rpm)
Nov 13 00:50:32 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 30 (11% @ 455rpm) to: 55 (21% @ 777rpm)
Nov 13 00:50:32 nas autofan: Highest disk temp is 37C, adjusting fan speed from: 30 (11% @ 188rpm) to: 55 (21% @ 349rpm)
Nov 13 00:50:39 nas kernel: x86/split lock detection: #AC: CJobMgr::m_Work/1284853 took a split_lock trap at address: 0x203e649f
Nov 13 00:50:47 nas kernel: mdcmd (48): set md_write_method 1
Nov 13 00:50:47 nas kernel: 
Nov 13 01:11:26 nas nginx: 2024/11/13 01:11:26 [error] 29743#29743: *72636 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.8.0.6, server: 10-1-1-1.88e97ddf04965b76269060944bd768ad3a68eaf7.myunraid.net, request: "POST /plugins/unassigned.devices.preclear/Preclear.php HTTP/2.0", subrequest: "/auth-request.php", upstream: "fastcgi://unix:/var/run/php-fpm.sock", host: "10-1-1-1.88e97ddf04965b76269060944bd768ad3a68eaf7.myunraid.net:451", referrer: "https://10-1-1-1.88e97ddf04965b76269060944bd768ad3a68eaf7.myunraid.net:451/Shares/Browse?dir=/mnt%2Fuser%2FGame%2FRetroBat%2Froms%2Farcadelinux"
Nov 13 01:11:26 nas nginx: 2024/11/13 01:11:26 [error] 29743#29743: *72636 auth request unexpected status: 504 while sending to client, client: 10.8.0.6, server: 10-1-1-1.88e97ddf04965b76269060944bd768ad3a68eaf7.myunraid.net, request: "POST /plugins/unassigned.devices.preclear/Preclear.php HTTP/2.0", host: "10-1-1-1.88e97ddf04965b76269060944bd768ad3a68eaf7.myunraid.net:451", referrer: "https://10-1-1-1.88e97ddf04965b76269060944bd768ad3a68eaf7.myunraid.net:451/Shares/Browse?dir=/mnt%2Fuser%2FGame%2FRetroBat%2Froms%2Farcadelinux"
Nov 13 01:15:33 nas emhttpd: spinning down /dev/sdd
Nov 13 01:15:33 nas emhttpd: spinning down /dev/sde
Nov 13 01:15:33 nas emhttpd: spinning down /dev/sdb
Nov 13 01:15:47 nas kernel: mdcmd (49): set md_write_method 0
Nov 13 01:15:47 nas kernel: 
Nov 13 01:36:27 nas emhttpd: spinning down /dev/sdf
Nov 13 01:40:34 nas autofan: Highest disk temp is 36C, adjusting fan speed from: 55 (21% @ 0rpm) to: 30 (11% @ 0rpm)
Nov 13 01:41:14 nas emhttpd: read SMART /dev/sdf
Nov 13 01:41:33 nas emhttpd: read SMART /dev/sdd
Nov 13 01:42:34 nas emhttpd: read SMART /dev/sdb

 

I thought I was going mad... I've been having the same issue for a couple of weeks. Also on 7.0.0 Beta 3 and 4.

Ethernet is down on my PC (which is the Unraid host & Windows VM for daily use), but for some reason it's also down on my wife's PC (not a VM).
My VM still works, I can access the Unraid server & docker containers locally, but not externally through a reverse proxy / cloudflare dns.
It doesn't seem to be an issue with my internet provider, since the wifi still works fine.

 

@Gunnm I've got the feeling my connection to Unraid generally got slower as well (accessing drives / the GUI / docker apps), are you also experiencing this?

Would be great if anyone could look into this or has tips on how to resolve this issue.

 

System Specs:

Motherboard: ASRock Z790 Pro RS,  CPU: Intel® Core™ i9-13900, GPU: Nvidia RTX 4070, Memory: 

64 GiB DDR5, Bandwidth: 1Gbps

Edited November 23, 20241 yr by epicaleric

It also reassures me that I'm not alone, I'm actually having some slowness on my remote site, I've actually blocked the use of unraid bandwidth, so I haven't had the problem for a while, but it's frustrating not to be able to use all that bandwidth (you should try reducing the bandwidth to see if the bug still occurs).