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Plex not running anymore

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Hi

I'm very much a newbie to unraid, and I have had plex working, but for some reason now it can't seem to get it running. When I look at settings on the web gui all i can see is the screen shot attached

Looking around the forums I found the following so tried this via telnet

/etc/rc.d/rc.plexmediaserver start.

 

I'm sorry if I sound thick, but I am really not sure what I am doing with this

 

Thanks for any help

 

I am using Unraid 5.0-rc11ß

Syslog_18.04.13.txt

Screen_Shot_2013-04-18_at_14_36_17.png.73c7209ecea25d8dc03d0e05e059b66b.png

Do you have a cache drive? It is not a good idea to have the data where it is located now, if you reboot all of your config files and Library will disappear.

 

Check to see if Plex is running

 

In a telnet session:

ps -ef | grep plex

 

If it shows up, find the PID and issue this command:

kill PID

 

Then try /etc/rc.d/rc.plexmediaserver start again.

  • Author

Hi Thanks for your reply

No I don't have a cache drive.

I ended up uninstalling Plex yesterday and then re-installing it again, and it seemed to work, but it has gone off again now.

This time tho it says it is running but I can't access it. It seems to happen when I'm moving files to Unraid or name changing them, that Plex seems to stop working.

Hi Thanks for your reply

No I don't have a cache drive.

I ended up uninstalling Plex yesterday and then re-installing it again, and it seemed to work, but it has gone off again now.

This time tho it says it is running but I can't access it. It seems to happen when I'm moving files to Unraid or name changing them, that Plex seems to stop working.

 

I've noticed if you dump too many files at once on plex it crashes, it works fine if you just have < 5 episodes/movies added per scan, any more and it seems to die.

 

At-least, for me.

  • Author

Thanks AUtomatic

How do you start it again?

Thanks AUtomatic

How do you start it again?

 

/etc/rc.d/rc.plexmediaserver restart

 

seems to work for me.

  • Author

Smashing thats done it thanks

You need to have it store your library in a location different from where you have it in that screen shot. Since you don't have a cache drive you'll have to store it on the array. Where you have your library location set now is in RAM and your whole library will be lost upon a reboot. The other thing storing it in RAM, and possibly what is leading you it continually crashing, is that a Plex library takes up a lot of storage. If it's stored in RAM that is going to use up all your RAM and will cause other applications to close as Plex requests more and more RAM to store your library. For instance my Plex library is 3.5GB.

 

Looking at your syslog you only have 2GB of RAM. Even without storing your library in RAM and storing it on your array, that is likely not enough to run Plex. Maybe if you're only running the unraid system and Plex but certainly not anything more plugins than that. You really out to get yourself an additional 2GB of RAM.

 

You weren't planning to use Plex to transcode video so you can play it back on something like a phone or iPad were you? Because that CPU in the HP Microserver you're running are by no means up to that task.

I have my plex running in /mnt/user/unApps/plex/library and my temp library is /mnt/user/unApps/plex/tmp, both on my cache drive.  Yet, plex never works for me after I reboot my server, I always have to reinstall it.

 

My syslog only says the following when I try to start it:

 

Apr 20 04:23:55 Apollo pms: Starting Plex...

Apr 20 04:23:55 Apollo su[24804]: Successful su for unraid-plex by root

Apr 20 04:23:55 Apollo su[24804]: + /dev/pts/0 root:unraid-plex

Apr 20 04:23:58 Apollo pms: Check 1: Plex has NOT started yet, something is maybe wrong!

Apr 20 04:24:01 Apollo pms: Check 2: Plex has NOT started yet, something is maybe wrong!

Apr 20 04:24:04 Apollo pms: Check 3: Plex has NOT started yet, something is maybe wrong!

Apr 20 04:24:07 Apollo pms: Check 4: Plex has NOT started yet, something is maybe wrong!

Apr 20 04:24:10 Apollo pms: Check 5: Plex has NOT started yet, something is maybe wrong!

Apr 20 04:24:33 Apollo su[24843]: Successful su for unraid-plex by root

Apr 20 04:24:33 Apollo su[24843]: + ??? root:unraid-plex

Apr 20 04:26:44 Apollo su[24972]: Successful su for unraid-plex by root

Apr 20 04:26:44 Apollo su[24972]: + ??? root:unraid-plex

  • Author

Thanks for that meow, sorry I didn't reply sooner not been online over the weekend...

 

How should I name the library if it is on the array, do I need a share called plex?

  • Author

Thanks for that meow, sorry I didn't reply sooner not been online over the weekend...

 

How should I name the library if it is on the array, do I need a share called plex?

 

sorry meant to say thanks mrow, bloody autocorrect

I have my plex running in /mnt/user/unApps/plex/library and my temp library is /mnt/user/unApps/plex/tmp, both on my cache drive.  Yet, plex never works for me after I reboot my server, I always have to reinstall it.

 

My syslog only says the following when I try to start it:

 

Apr 20 04:23:55 Apollo pms: Starting Plex...

Apr 20 04:23:55 Apollo su[24804]: Successful su for unraid-plex by root

Apr 20 04:23:55 Apollo su[24804]: + /dev/pts/0 root:unraid-plex

Apr 20 04:23:58 Apollo pms: Check 1: Plex has NOT started yet, something is maybe wrong!

Apr 20 04:24:01 Apollo pms: Check 2: Plex has NOT started yet, something is maybe wrong!

Apr 20 04:24:04 Apollo pms: Check 3: Plex has NOT started yet, something is maybe wrong!

Apr 20 04:24:07 Apollo pms: Check 4: Plex has NOT started yet, something is maybe wrong!

Apr 20 04:24:10 Apollo pms: Check 5: Plex has NOT started yet, something is maybe wrong!

Apr 20 04:24:33 Apollo su[24843]: Successful su for unraid-plex by root

Apr 20 04:24:33 Apollo su[24843]: + ??? root:unraid-plex

Apr 20 04:26:44 Apollo su[24972]: Successful su for unraid-plex by root

Apr 20 04:26:44 Apollo su[24972]: + ??? root:unraid-plex

 

Have you looked in the Plex logs to see if you can find any more info about the problem there?

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